The contact owns a 2015 Ford Explorer. The contact stated while driving 75 MPH, the front driver-??s and passenger-??s side A-pillar trims detached and flew off the vehicle. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The approximate failure mileage was 100,000. VIN tool confirms parts not available.

- Brooklyn, NY, USA

See attached document for complaint.

- West Bend, WI, USA

The contact owns a 2015 Ford Explorer. The contact stated while operating the vehicle the odor of exhaust fumes was present inside the cabin of the vehicle. The vehicle was taken to the local dealer who determined that the cabin of the vehicle needed to be resealed. The vehicle was not repaired. The manufacturer was notified of the failure, but no assistance was offered. The contact was informed that the vehicle did not qualify for the manufacturer-??s Extended Warranty coverage to repair the vehicle. The failure mileage was 114,000.

- Waverly, NY, USA

See attached document for complaint.

- Crandall, GA, USA

The contact owns a 2015 Ford Explorer. The contact stated while driving 65 MPH, the A-pillar trim on the passenger-??s side windshield started to detach. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The local dealer was contacted, and the dealer stated that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was not available. VIN tool confirms parts not available.

- Locust Grove, GA, USA

See attached document for complaint

- Dazey, ND, USA

The contact owns a 2015 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The contact stated that the driver's side and passenger's side windshield exterior A-pillar trims and rubber seals had detached. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 96,000. VIN tool confirms parts not available.

- Palm Bay, FL, USA

The contact owns a 2015 Ford Explorer. The contact stated that while driving at an undisclosed speed, the exterior A-pillar trim detached from the vehicle. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 163,000. VIN tool confirms parts not available.

- Waelder, TX, USA

The contact owns a 2015 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The contact stated while driving 70 MPH, the passenger's side windshield exterior A-pillar trim detached and flew off, causing the rubber seal underneath to also detach. The local dealer was contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 173,000. VIN tool confirms parts not available.

- Swisher, IA, USA

The contact owns a 2015 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated while driving approximately 55 MPH, the driver's side A Pillar trim was raised up by the slip stream and was blown off the vehicle. The contact stated that several weeks later, the trim on the passenger-??s side also blew off. The contact observed that a piece of plastic trim covering the top edge of the windshield was also loosened. The failure mileage was 133,035. VIN tool confirms parts not available.

- Belton, TX, USA

The contact owns a 2015 Ford Explorer. The contact stated that the A-pillar trim was detaching from the vehicle. The vehicle was taken to an independent mechanic where it was glued in place; however, trim had started to detach again. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 78,000. VIN tool confirms parts not available.

- Newark, NJ, USA

The contact owns a 2015 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure). The contact stated that while driving at an unknown speed, the driver's side A-pillar detached from the vehicle and flew off. Additionally, the rubber seal around the windshield was partially detached and started flapping. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was unknown.

- Lagrange, GA, USA

The contact owns a 2015 Ford Explorer. The contact stated that while his wife was driving at approximately 35 MPH, the A-pillar trim detached from the vehicle. The owner placed tape on the vehicle to secure the trim. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 104,000. Parts distribution disconnect.

- Saginaw, MI, USA

The contact owns a 2015 Ford Explorer. The contact stated that while driving at approximately 60 MPH, the A-pillar trim detached from the vehicle and flew off. The vehicle was not diagnosed or repaired by an independent mechanic or local dealer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 118,000. VIN tool confirms parts not available.

- Phoenix, AZ, USA

The contact owns a 2015 Ford Explorer. The contact stated that while driving at an undisclosed speed, the exterior A-pillar trim detached and flew off the vehicle. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 170,000. VIN tool confirms parts not available.

- Bluffton, SC, USA

The contact owns a 2015 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure) however, the part to do the recall repair was not yet available. The contact stated while driving at approximately 70 MPH, the driver-??s side A-pillar trim detached. The contact stated that upon arriving to the residence, it was noticed that the A-pillar trim was missing. In addition, the contact heard air leaking in through the front driver-??s side windshield. The vehicle was taken to the local dealer however, parts were not yet available for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 140,000. VIN tool confirms parts not available.

- Kilgore, TX, USA

The contact owns a 2015 Ford Explorer. The contact stated while driving at an undisclosed speed, the passenger's side A-Pillar trim detached from the vehicle and flew off. The vehicle was not diagnosed or repaired by an independent mechanic or local dealer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 127,000. VIN tool confirms parts not available.

- Fort Lauderdale, FL, USA

The contact owns a 2015 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure) however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at approximately 80 MPH, the A-pillar trim on the passenger-??s side of the windshield detached from the vehicle. The dealer was contacted. The manufacturer was made aware of the issue. The failure mileage was 165,000. VIN tool confirms parts not available.

- Forsyth, GA, USA

The contact owns a 2015 Ford Explorer. The contact stated while driving 60 MPH, the A-pillar trims detached and flew onto the road. No warning lights were illuminated. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure) however, the part to do the recall repair was not yet available. The vehicle was taken to the local dealer where it was diagnosed that the A-pillar trims needed to be replaced. The vehicle was repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 120,000.

- Bradford, VT, USA

The contact owns a 2015 Ford Explorer. The contact received notifications of NHTSA Campaign Numbers: 19V435000 (Suspension) and 24V031000 (Structure) however, the parts to do the recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. Parts distribution disconnect (19V435000) and VIN tool confirms parts not available (24V031000).

- Whiting, NJ, USA