2.5
hardly worth mentioning- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 61,477 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
The contact owns a 2015 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available.?The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair.?The contact stated that while her husband was driving at an undisclosed speed, the exterior A pillar trim detached and flew off. The dealer was not made aware of the failure. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 85,000. VIN tool confirms parts not available.
- Baton Rouge, LA, USA
The contact owns a 2015 Ford Explorer. The contact stated while driving approximately 55 MPH, the driver's side A-pillar trim was making an abnormal sound and then was blown off by the slip stream. The contact stated that he had called a local dealer and was informed that the parts were not yet available. The vehicle was not diagnosed and was not repaired. The contact stated after the failure he received notification of NHTSA Campaign Number: 24V031000 (Structure). The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 99,000. VIN tool confirms parts not available.
- Memphis, TN, USA
The contact owns a 2015 Ford Explorer. The contact stated that while driving at various speeds, the exterior A-pillar trim was detaching from the vehicle. The vehicle was not diagnosed by an independent mechanic or the local dealer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was unknown. VIN tool confirms parts not available.
- South Beloit, IL, USA
The contact owns a 2015 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure) however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Westbury, NY, USA
The contact owns a 2015 Ford Explorer. The contact stated that the trim around the windshield had detached. Additionally, the trim was cracked. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure). However, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 160,000. VIN tool confirms parts not available.
- Lexington, NC, USA
The contact owns a 2015 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure) however, the part to do the recall repair was not yet available. The contact stated that the driver's side windshield exterior A-pillar trim had detached and was flapping against the vehicle while driving. The local dealer and another unknown dealer were contacted. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 78,000. VIN tool confirms parts not available.
- Smyrna, DE, USA
The contact owns a 2015 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure). The contact stated that while driving 70 MPH, the front seat passenger observed that the passenger-??s side trim had detached and flown off the vehicle. The vehicle was steered to the side of the road and inspected. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was approximately 114,000.
- Flowery Branch, GA, USA
The contact owns a 2015 Ford Explorer. The contact stated that while driving at approximately 60 MPH, the driver's side B-pillar trim detached from the vehicle. ?The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The local dealer was contacted and confirmed there was no open recall related to the failure. The manufacturer was made aware of the failure; however, the contact was referred to the NHTSA Hotline for assistance. The failure mileage was approximately 180,000
- Bellevue, NE, USA
The contact owns a 2015 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated while driving at approximately 35 MPH, the contact heard an abnormal sound coming from the passenger-??s side A-pillar. The contact parked the vehicle and observed that the bottom of the trim on the A-pillar on the passenger-??s side had loosened. The contact called a local dealer and was informed that part was not yet available for repair. The failure mileage was approximately 88,000. VIN tool confirms parts not available.
- Pemberville, OH, USA
The contact owns a 2015 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure) however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.
- Decatur, GA, USA
The contact owns a 2015 Ford Explorer. The contact stated that while driving at approximately 55 MPH, the exterior B-pillar trim detached from the vehicle. The contact was able to pull the vehicle to the side of the road. The vehicle was taken to the dealer; however, the vehicle was not repaired because the failure was not related to the open recall. The vehicle was not repaired. The dealer was not made aware of the failure. The failure mileage was approximately 130,000.
- Knoxville, TN, USA
The contact owns a 2015 Ford Explorer. The contact stated that while driving at an undisclosed speed, the driver-??s side A-pillar trim detached. The contact brought the A-pillar trim back to the residence and her son repaired the vehicle. The contact stated it occurred on 3 other occasions and was repaired each time. The contact related the failure to NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was repaired. The manufacturer was not made aware of the failure. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 80,000. VIN tool confirms parts not available.
- Los Angeles, CA, USA
The contact owns a 2015 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the front windshield trim detached and flew off. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 50,000. VIN tool confirms parts not available.
- Bloomfield, NE, USA
The contact owns a 2015 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact stated that while driving approximately 35 MPH, the contact observed that the passenger-??s side trim on the A-Pillar was blown off the vehicle by the slipstream. The contact stated that he also observed that the driver's side trim on the A-Pillar was loose. The failure mileage was approximately 113,000. VIN tool confirms parts not available.
- Crystal Beach, TX, USA
The contact owns a 2015 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the exterior A-pillar applique trim had detached from the front windshield. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure but confirmed that parts were not yet available. The failure mileage was approximately 144,000. VIN tool confirms parts not available.
- Goldsboro, NC, USA
The contact owns a 2015 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact stated that while driving at an undisclosed speed, he became aware that both the driver and passenger-side A-Pillar trims had begun to detach. The failure mileage was unknown. VIN tool confirms parts not available.
- Brook Park, OH, USA
The contact owns a 2015 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure). The contact stated that while driving at 50 MPH, he observed a rattling noise emanating from the passenger-??s side of the window. Additionally, the contact stated that the windshield was rattling, and condensation seeped through the loose places. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 106,000.
- Knoxville, TN, USA
The contact owns a 2015 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V0310000 (Structure) however, the part to do the recall repair was not yet available. The contact stated that the driver's side windshield exterior A-Pillar trim had detached. The vehicle was taken to the local dealer, where the contact was informed that the part was not yet available. The trim was purchased online and replaced by the contact. The vehicle was temporarily repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was unknown. VIN tool confirms parts not available.
- Conyngham, PA, USA
The contact owns a 2015 Ford Explorer. The contact stated that while driving at highway speeds, the front passenger-??s side exterior A-pillar trim clip detached. The vehicle was taken to an independent mechanic where the trim was replaced. Over time, the contact noticed that the rear passenger side A-pillar trim had formed a crack. Additionally, the front and rear driver-side A-pillar trims had become loosened. The contact had received notification of NHTSA Campaign Number: 24V031000 (Structure) however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure mileage was approximately 45,000. VIN tool confirms parts not available.
- Barboursville, VA, USA
- Grants Pass, OR, USA