2.5
hardly worth mentioning- Crashes / Fires:
- 0 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 61,000 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
The contact owns a 2015 Ford Explorer. The contact stated while driving approximately 70 MPH, the front windshield trim on the passenger-??s side detached from the vehicle. The contact stated he heard an abnormal noise when the trim detached. The contact had taken the vehicle to a body shop to replace the missing trim. The vehicle had been repaired. The manufacturer had not been informed of the failure. The contact researched online and related the failure to Ford Customer Satisfaction Program: 17N04 (Trim). The failure mileage was approximately 45,000.
- West Chester Township, OH, USA
The contact owns a 2015 Ford Explorer. The contact stated that the armrest on the front driver's side door panel had fractured. The contact took the vehicle to greenway motors (located at 310 bedford rd, morris, il 60450, 815-768-1813) and was informed that the repair was covered per a customer satisfaction campaign. The dealer restapled the door panel, but the failure recurred. The manufacturer was aware of the failure and referred the contact to NHTSA to file a complaint. The approximate failure mileage was 47,000.
- Morris, IL, USA
- Kings Mountain, NC, USA