10.0

really awful
Typical Repair Cost:
$780
Average Mileage:
40,000 miles
Total Complaints:
1 complaints

Most common solutions:

  1. replace cable (1 reports)
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problem #1

Apr 212017

Explorer V6

  • Automatic transmission
  • 40,000 miles

I was told by the technician that this was a faulty part to begin with and Ford will not stand behind it. This part is made to last only a few thousand miles after the warranty period. Then they hit you with $300 for the part (which you can order the exact same Motorcraft part from Walmart for $105) and $200 for labor and oh.....this faulty cable cause your battery to short out, so that is another $130. Ford Motor Co. and dealership where I purchased are giving me the run around. Dealership tells me i need to talk to Ford and that I needed to take it to another dealership to have it fixed. Ford tells me that my complaint is with the dealership, not them. Cannot get anyone to own this $700 problem, but they promised the world when I gave them a $30,000 check less than 2 years ago. Thanks Ford !

- Blade K., Amarillo, TX, US