3.5

definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
36,841 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

Get notified about new defects, investigations, recalls & lawsuits for the 2015 Ford Explorer:

Unsubscribe any time. We don't sell/share your email.

« Read the previous 20 complaints

problem #4

Jan 082016

Explorer

  • 17,000 miles
Keeps having check engine light come on, also keeps having aibag deactivated signal come on instrument panel. Also, keeps having issues where windows won't go up or down even when pushing any of buttons. Keeps having problems with wipers not wanting to work too. (all these things are not consistently on or happening. They happen daily at any given time) 2nd row captain seat the push button won't work on folding the seat. Navigation system keeps having issues of not wanting to properly work or says no navigation card when there is one there. Also, radio has not wanted to work; the whole system ent, nav, phone, climate wouldn't work. There has been few times smell something burning coming through vents. Have tried doing the owner report with Ford like owners suppose to be able to do. Have not been able to ever get a reading, or a diagnosis. Have had it to dealership 3 times still issues. All these issues happen no matter what temperature is outside, no matter whether driving or sitting still. To try get things working right have pulled over to turn off vehicle and back on several times to try get things working properly. It isn't safe to drive in South Georgia or in Florida in down pour of rain when don't have working wipers!!! it isn't reassuring about deactivated airgbag signal on the instrument panel. Definetly aggregating considering we just purchased this 6 months ago! (we have 13 different video footage to all this for proof that we 've shown dealership, and service department; videos to big for here)

- Fort Stewart, GA, USA

problem #3

Feb 182015

Explorer

  • 900 miles
I am going into the 5th month of leasing my 2015 Ford Explorer and I am not happy with this vehicle. Currently the odometer reads 2,100 miles and they were not enjoyable miles. I have to say that this 2015 Explorer has the worst design on the inside that I've ever seen. The outward visibility from the driver's seat for the front and rear of this vehicle is severely compromised by the huge C pillars which create blind spots within the vehicle. Although this model has blis, I've almost been in 2 collisions because I cannot see my right side rear or left side rear due to the faulty design of the interior of the vehicle. The blis system did not warn me that there was a tractor trailer approaching me on the left side. This is a problem that the dealer cannot remedy. This is a factory design flaw that is going to get someone seriously injured or killed because the driver can't see what's coming. The blis is useless. Navigating through tight spaces is almost impossible because you cannot see the front end to judge your distance between vehicles/objects and the wide front pillars also add to the frustration of trying to see what's on the side of the vehicle. The blower motor for the heating/ac system just turns off as well as the dashboard cluster lights and then comes back on after 10 - 15 seconds. This has occurred a few times. There is a burning smell inside the vehicle upon start up. Not sure if it's exhaust gas entering the vehicle or if it's something in the heater/ac system. (I was told at the dealership that this is a common problem and will dissipate after a few thousand miles). Not the answer that I wanted to hear. I do not feel safe driving this vehicle. The sensation of not feeling safe while driving makes for unsafe driving. My life and the lives of my passengers and other motorists is of my utmost concern. I am returning this SUV to Ford.

- Yonkers, NY, USA

problem #2

Nov 252014

Explorer

  • 3,000 miles
The contact owns a 2015 Ford Explorer. The contact stated that while driving approximately 45 mph, all the warning lights illuminated and a warning alarm chimed. The vehicle stalled and would not restart. The contact had the vehicle towed to the dealer who diagnosed that the communication module needed replacing. The vehicle was repaired, but the failure recurred several times. The manufacturer was notified of the failure. The approximate failure mileage was 3,000.

- Cowen, WV, USA

problem #1

Oct 172014

Explorer 6-cyl

  • 2,300 miles
My 2015 Ford Explorer (VIN #[xxx]), which has less than 3,000 miles on it, jerked violently and stalled at 70 mph on Friday, October 17, 2014 when my partner [xxx] was driving it. After the sudden jerk every light on the dash lit up with warning light indicators. The car started roughly three minutes later like nothing had happened. We're lucky [xxx] was in the right lane on I-75 and wasn't killed. I took the car later that day for in-town driving only and it happened 3 additional times within 2 miles from my home (with the same very strong jerking - almost like you've been rear-ended). We then had it towed to royal oak Ford in royal oak, Michigan. The service manager was unable to determine what caused the incidents to occur, and I picked up the vehicle on Friday 10/24. Both the service manager and [xxx] at Ford (extension[xxx]) stated that they'd be nervous to drive the vehicle, but Ford doesn't intend to dig further or get me into a different vehicle. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Royal Oak, MI, USA