10.0
really awful- Crashes / Fires:
- 7 / 0
- Injuries / Deaths:
- 15 / 0
- Average Mileage:
- 47,601 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
« Read the previous 20 complaints
Airbag warning light on. Because of this airbags were disabled. Took to dealer for evaluation. They told me was not due to abuse, wear, or accident. Was told that they had to reroute wiring path from factory. Then they charged me $332
- Saginaw, MI, USA
I've recently noticed my airbag light on in my vehicle dashboard. I ran a scan tool but nothing is being picked up by the scanner. Not sure what I need to do next. I've only owned the vehicle for a few months now. Its used but doesnt look like its been in any accidents. I did just have my car cleaned at a car wash and they cleaned out the car. I wonder if they hit the wiring under the seats trying to clean the 3rd row seating area?
- Leesburg, VA, USA
Was driving and the steer well became lock couldn't turn the wheel, tried to pump the brakes and they didn't catch. End up driving right into a pole and the airbags didn't deploy with everyone hitting their heads and kids getting concussions.
- Germantown, MD, USA
Takata recall involving vehicles in southern Florida for a similar Ford vehicle
- Phoenix, AZ, USA
Airbag light comes on & stays on from time to time, this has been happening on & off for about the last 10 months. Too my vehicle in for this issue to be checked a couple times but since the light went off tech was unable to diagnose problem. Finally yesterday I was able to get my vehicle to the dealership while the light was still on. I am still in my extended warranty period 5yr/60,000 miles but apparently whatever repair my system needs to function properly is not covered even though the manual states that my vehicles safety belts & airbag system are covered for an extended safety restraint coverage period. This is a serious safety concern & from what I've researched this is a known issue by Ford. If I don't pay $800 my airbags will not deploy in the vent I had an accident
- Easton, MD, USA
Air bag indicator light stays on.
- Supply, NC, USA
The airbag light came on while driving and remained on (stationary and in all driving conditions) at about 61,000 miles while on a road trip. The car was taken to grapevine Ford in grapevine, tx at 62,654 to be diagnosed. The cause was second row open harness with codes B141B and B141C. Check oasis found tsb #16-001, applied to repair. Per tsb, repositioned harness and replaced connectors. Per tsb, cleared codes. The repairs were covered under cpo warranty with $100 deductible.
- Euless, TX, USA
Airbag indicator light illuminated when operating vehicle. Dealer indicated that it is a wiring connector problem, but not covered under basic extended warranty. Known issue with a tsb 16-0001 issued to fix problem. This should be an considered as a recall as a safety issue as it is not a "wear & tear" situation.
- San Diego, CA, USA
"airbag recall "the airbag indicator light came when I put the key in the ignition to start vehicle about two days ago.
- Kathleen, GA, USA
The contact owns a 2015 Ford Explorer. The contact stated that the air bag warning indicator illuminated when the child safety seat was placed in the middle row seat on the passenger side. The vehicle was taken to a local dealer (frontier Ford, 3701 stevens creek blvd, santa clara, ca 95051) and was informed that there would be a diagnostic fee for the service. The contact declined to pay. The vehicle was not diagnosed or repaired. The manufacturer was not notified. The VIN was unknown. The failure mileage was 33,000.
- Campbell, CA, USA
Airbag restraint system warning light stays on all the time. Ford should be aware of this problems due to complaints listed on several websites and service visits. Problems with the inflatable seat belt connecters and airbag connecters. This causes the safety restraint system malfunction.
- Shelbyville, KY, USA
The airbag warning light has been illuminating intermittently over the last year or so. I took my vehicle to ken grody Ford on September 26, 2017 and asked them to look at it but was told that they couldn't find anything wrong. The light now is on all of the time. I ran a vehicle health report and it indicated "restraints & driver assistance - urgent service required! - indicates an issue with the supplementary restraint system which includes the air bags and seat belt buckle pretensioners"
- Ramona, CA, USA
The airbag light is on again. I had this in for service on 1/31/17 with 31,455. Now the light is on again. From what I understand my airbags will not work.
- Macon, GA, USA
I started with headaches, and always nassau, always. Tired, when I push on the accelerator I smelled fumes coming out of my A/C..I was driving wide awake on 95 North, processing to go home.I was in orangeburg S.C.I had been talking through my radio connected bluetooth, I had a little over a hour to go.a deer.my airbags on the driver side deployed but not the passengers.and they did not stay up to long, a godly smell was coming from my car, .everything looked hazy, I got out of my car, called 911, I did not go to hospitol til next day, all I did was sleep waiting in the waiting room to be seen.I had X rays all kinds of tests done.I was hurting pretty bad.I still get headaches til this day.my lungs hurt too.I'm sure I have been positioned by carbon monoxide..everytime I drive my car, I would get a headache nassau and very very sleepy tired.my memory was not good then eiether, I still forget things til this day..
- Stmarys, GA, USA
Airbag light has come on for the second time. The vehicle is currently at approxi mately 62,000 miles. The previous time the airbag came on was for defective seatbelts with the airbags in passenger compartment. Also, a smell of sulfur is coming from the air vents when the air conditioning is on. The smell is strongest when the car is stationary. When the car is traveling at highway speeds without A/C on, there is no odor.
- Ringgold, GA, USA
The contact owns a 2015 Ford Explorer. After operating the vehicle, the air bag warning indicator illuminated continuously. The vehicle was taken to autonation Ford (8252 S broadway, littleton, co 80122), but was not diagnosed or repaired. The manufacturer was not notified of the failure. The approximate failure mileage was 63,000....updated 11/15/17 updated 9/7/18
- Highlands Ranch, CO, USA
Airbag light stays on and won't go off
- Deland, FL, USA
The contact owned a 2015 Ford Explorer. While driving low speeds, the contact lost consciousness while the accelerator pedal was depressed. The vehicle crashed into a mailbox. The air bags deployed. The driver sustained injuries to the face, chest, and left arm. Medical attention was not required. A police report was not filed. The vehicle was destroyed. Prior to the crash, the contact's wife experienced really bad headaches. The local dealer was not contacted and the manufacturer was not notified. The failure mileage was approximately 28,400...updated 08/03/17
- Lindale, TX, USA
The contact owned a 2015 Ford Explorer. While driving 25 mph, another vehicle rear ended the contact's vehicle. The air bags failed to deploy. A police report was not filed. The contact sustained injuries to the neck, but did not receive medical attention. The vehicle was destroyed and towed to a dealer. The manufacturer was not made aware of the issue. The failure mileage was 16,000.
- Lincolnshire, AL, USA
- Hatboro, PA, USA