10.0

really awful
Crashes / Fires:
7 / 0
Injuries / Deaths:
15 / 0
Average Mileage:
47,601 miles

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« Read the previous 20 complaints

problem #3

May 012015

Explorer

  • 10,000 miles
The contact owns a 2015 Ford Explorer. The contact stated that the air bag warning lamp illuminated. The vehicle was taken to the dealer, but the technician was unable to diagnose the failure and reset the warning lamp. The failure recurred immediately after leaving the dealer. The manufacturer was made aware of the failure. The vehicle was not repaired. The VIN was not available. The failure mileage was 10,000.

- Rapid City, SD, USA

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problem #2

Jan 082016

Explorer

  • 17,000 miles
Keeps having check engine light come on, also keeps having aibag deactivated signal come on instrument panel. Also, keeps having issues where windows won't go up or down even when pushing any of buttons. Keeps having problems with wipers not wanting to work too. (all these things are not consistently on or happening. They happen daily at any given time) 2nd row captain seat the push button won't work on folding the seat. Navigation system keeps having issues of not wanting to properly work or says no navigation card when there is one there. Also, radio has not wanted to work; the whole system ent, nav, phone, climate wouldn't work. There has been few times smell something burning coming through vents. Have tried doing the owner report with Ford like owners suppose to be able to do. Have not been able to ever get a reading, or a diagnosis. Have had it to dealership 3 times still issues. All these issues happen no matter what temperature is outside, no matter whether driving or sitting still. To try get things working right have pulled over to turn off vehicle and back on several times to try get things working properly. It isn't safe to drive in South Georgia or in Florida in down pour of rain when don't have working wipers!!! it isn't reassuring about deactivated airgbag signal on the instrument panel. Definetly aggregating considering we just purchased this 6 months ago! (we have 13 different video footage to all this for proof that we 've shown dealership, and service department; videos to big for here)

- Fort Stewart, GA, USA

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problem #1

Jun 252015

Explorer

  • 150 miles
Air bag light came on the next day after I purchased a new vehicle. This is a safety issue since the air bag will not deploy when the air bag light is on.

- Howell, MI, USA

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