Over a period of a few days, I noticed that the power steering was becoming increasingly tight as I merged into other lanes or made turns on both the local roads and highway. There were no warning lights to indicate that there was a problem. I stopped driving the vehicle until I could have it evaluated by the Ford dealer. The dealership mechanic identified a problem with the steering shaft assembly and said that it needed to be replaced.

- Norfolk, VA, USA

While I was driving my vehicle on icy road conditions, my vehicle's steering failed without notice. Thankfully I was driving slower due to road conditions. I was unable to steer my vehicle down the road. This was the steering gear that went causing the issue. When I contacted Ford, I was told it's not under warranty. Not our problem. The vehicle is only a 2015.

- Greenwood Twp, MI, USA

The contact owns a 2015 Ford Explorer. While turning the steering wheel in either direction, a clunking and grinding noise was heard coming from the steering column. On two separate occasions, the steering wheel became stuck momentarily while turning. The vehicle was taken to an independent mechanic who was unable to diagnose the cause of the failure. The manufacturer and local dealer were not notified of the failure. The failure mileage was 22,000. The VIN was invalid.

- Rocky Hill, CT, USA

I pulled into a coffee drive through and got my coffee order. Upon driving away after a short stop in drive gear while at the drive through window, my power steering was not working. I drove out of the parking lot while fighting the wheel to steer. I pulled over and parked and turned the engine off. After restarting, the problem was gone. I just purchased this SUV with 72000 miles on it from a dealer.

- Waldport, OR, USA

A knocking/popping noise could be heard when turning the steering wheel. It first started when turning the wheel to the right in reverse when the SUV was in motion. I brought it to my mechanic and he couldn't find the cause of the noise (no damage was visible). The noise became progressively worse over the next few months. The knocking/popping noise happened whenever the steering wheel was turned (left or right, forward or reverse, stationary or in motion). Then the power steering seized. This happened while driving 25 miles an hour on a secondary road. I was turning around a bend to the right and lost the power steering. There was no warning at all. Luckily, the power steering returned after a few seconds. I returned home and immediately scheduled service at my local Ford dealer. It took them five weeks to diagnose and fix the problem.the steering gear needed to be replaced. Since my 2015 Explorer XLT only had 29,000 miles on it, the mechanic tried to get Ford to cover the entire cost (bumper to bumper warranty expired, and this was not covered under powertrain warranty). Ford agreed to cover half, which tells me that they admit that the steering gear is defective, and shouldn't fail at 29,000 miles. This is a serious defect and Ford needs to issue a recall before someone is seriously injured or killed!

- Norwalk, CT, USA

This complain is for Ford Explorer Sport 2015 that I own and has 26,000miles. I bought this car brand new from the dealer and I've been having a problem with steering wheel. Every time when I get out from the parking or trying to park the car, I turn the steering wheel left and right and I get this squeezing noise. Beside this problem, the engine makes a whistle noise when is parked. I had this whistle noise 4months after I got the car from the dealer. I did send it to the dealer service for this whistle, they didn't find any issue, which it really upset me.I'm very disappointed with Ford service and brand itself, and the fact that I'm find in more complains about the steering wheel noise and not being recalled as a problem to be solved. I would never ever recommand to anyone to buy Ford. This is bad business!

- Brooklyn, NY, USA

Was driving and the steer well became lock couldn't turn the wheel, tried to pump the brakes and they didn't catch. End up driving right into a pole and the airbags didn't deploy with everyone hitting their heads and kids getting concussions.

- Germantown, MD, USA

I was leaving the cracker barrel in lake city, tn. I couldn't steer the car. I made it down the hill and turned into a convienent store parking lot. My husband looked under the hood to see if he could see anything. All he saw was a very corroded battery. We had had the car serviced one month earlier and they didn't say anything about the battery. Anyway, I called ray varner Ford in clinton, tn where I had bought the car and told them the problem. They said it woul have to be towed in, so I called a tow truck.the service man said they would check it over and call me later which he did. The news was devastating when he said it was the electronic steering rack that had gone out and it would cost $1,731 plus tax. I almost fainted. My car had gone out of warrentee on April 24th and at the time of the incident, my car only had 25,896 miles on it. I is not many miles for a care that is 42 months old. That amount of money is two months of my social security. A little while later he called and said my battery was leaking acid and even though the dealer charges way more for a battery then you can buy somewhere else, I told him to put a new one in. We still wondered why the guys who serviced my car didn't notice the corrosion, unless it started after they serviced it. The total bill came to $2,166.79 and then I was really upset. I was hoping they would give me a break since I had such low miles on my car, even though the 36 month warrantee had already expired. I read on the internet that several people had problems with their power steering with their 2015 Explorer, but there was never a recall. The 2011-214 Explorer were recalled for the same thing, so how come not the 2015. My husband said the 2015 probably has the same power seeting rack as the ones that were recalled. I am scared to drive my car now and it has caused me a lot of stress.

- Jacksboro, TN, USA

Power steering loss while driving. 2015 Ford Explorer XLT with 40,908 miles on it. Received alerts about the steering loss after steering had gone out. No warning prior to the steering loss. Alerts included "steering loss stop safely", "service advancetrac" and "terrain management system fault" immediately had the Explorer towed to closest Ford dealer.

- Glenside, PA, USA

Have noticed the popping noise when turning the steering to the right. Noticed sometimes an oil leak by this side 1 year before. This leak was notified to the dealer in every scheduled maintainance appointment. Never was corrected. Now they told me I have to change the rack and pinion and warranty is expired. I don't know if this uncoreected leak could be associated with this rack and pinion problem I have now.

- Mayaguez, PR, USA

Traveling on highway at 60 mph vehicle suddenly decelerated to 5 mph within 3 seconds. Engine began running rough and stopped. Pulled to shoulder of road. Months before this incident warning light on instrument cluster would intermittently state transmission not in park when parking vehicle. Service technicians could not reproduce error. Vehicle taken in for service on 9/21/2018. Report on vehicle on 9/28/2018 stated that power transfer unit damaged beyond repair, steering column switch needed repair which meant steering unit needed replacing and interlock switch on shifter needed replacing. Total cost $5150. Traded vehicle in and purchased different vehicle. Vehicle not purchased from dealership which analyzed repair work.

- Gig Harbor, WA, USA

At approximately 57,000 miles, my complete steering mechanism failed as I was driving my vehicle down a road, while out of state on a vacation. Both of my children were in the vehicle when this occurred and luckily no one was injured. The vehicle was towed to a Ford dealership where the complete rack and pinion system had to be replaced ($1,900). While waiting for a tow truck, I located a Ford recall had been completed for the previous three or four model years (2011-2014) for the exact same failure. This is a known issue and I don't understand why my model year (2015) isn't included. We were on a vacation and traveled down the interstate and glad this didn't occurred while driving 75 mph.

- Marietta, GA, USA

This may be a duplicate complaint because I'm not sure I submitted my previous complaint form properly. Yesterday I was travelling down the freeway at 65 to 70 mph when my steering froze up. Thank god I was in the right lane and going straight because if I had been in the process of turning and there were other veh. At an intersection there would have almost certainly been an accident. Also thank god my wife was'nt driving because she would have never been able to steer the car off the freeway. I was able to Wrangler the car to a nearby Ford dealership but after turning the engine off and back on the problem went away. As I have researched this problem with Ford Explorer further I have found that this is a reoccuring problem and has been reported on numerous occasions. In my wildest imagination I cannot believe that something has not been done about this problem. This problem will absolutely result in death or serious injury to someone soon. I hope it's not me or my family.

- South Jordan, UT, USA

I was driving my 2015 Ford Explorer with approximately 34,200 miles 55-60 mph on us 141 in northern wi when I suddenly lost power steering and traction control. I had an alarm triggered and a fault warning on the dash indicating a steering fault and cleared by pressing the ok on the dash, but had very heavy steering and an indication that the traction control was off. I was able to get to a Ford dealer but they were no able to look at the car for several hours. They suggested I restart the car to see what would reset. The systems did reset and I was able to continue on my trip home without incident. No codes were triggered and I now have an appointment with my dealer to check out the problem. In searching the internet on Explorer steering problems, I noticed that there was a recall on steering loss for 2011-2014 Explorer and yet there are still many complains of steering loss for model years 2015 forward. It seems that this very dangerous issue has not been resolved.

- Prospect Heights, IL, USA

I was in downtown des moines and received a "service steering fault now" warning. I continued to drive to find a parking spot. While parallel parking, I recieved the warning again but this time the steering went out. I was unable to turn the wheel at all. I was on the railroad tracks as a train was coming at this point. I continued to try to move the steering wheel anyway I could to at least get off the tracks. O finally turned the car off and restarted it and was able to move the steering wheel and get off the train tracks. We then took it back to the dealer and they had it for 3 days. All they did was reset the computer system telling me it could happen again. We then contacted Ford xorp. And they also did nothing because they didnt see it as an issue. If a company doesn't care about the people buying their products, how am I suppose to feel safe in their vehicles?

- Story City, IA, USA

The steering wheel locked up while going 55 miles an hour over a bridge going straight

- Chesapeake, VA, USA

I just filed a complaint on my vehicle steering problem and as I have been surfing the web I find that many other people have had the same problem. I am a retired Utah highway patrolman with 36 years experience and I have never seen a more dangerous problem than this. I cannot believe tjhat something has not been done about this problem. I can guarantee it is only a matter of time until someone is killed or seriously injured as a result of this problem.

- South Jordan, UT, USA

The "electronic steering gear" is defective at 80,000 miles. The part makes loud noises on turns. Repair shop says inordinate number of problems have come in with this part & failure could cause steering to freeze up & cause serious wreck. Shop says can't be repaired & must be replaced. Part & labor costs over $2K. This critical, expensive part should not fail at such low mileage & cause such high risk of injury or death.

- Cumming, GA, USA

We were driving at about 45 miles an hour when advanc trac and power steering light came on. The steering got suddenly very hard to maneuver husband had both hand trying to keep it steady, he had to pull very hard to be able to pull in gas station to get out of traffic. Blinkers no longer worked, terrain knob turned off and didn't work. This could have been a fatal accident if we were going at higher speeds! this problem needs to be recalled so that no one gets killed

- Garland, UT, USA

All steering stopped while going 45/50 mph on a main road! got the steering sensor fixed for $551 and 2 days later the light is on again so it's going back in..... I'm pregnant with 2 boys U der 2 and a 7 yr old and this os ridiculous!!!

- Mexico, NY, USA