Operating vehicle in motion. Warning lights and errors showed on dash without any warning that something was wrong. Power steering instantly stopped working while vehicle was operating on city street. Vehicle became very difficult to handle. Pulled over and shut vehicle off.

- De Pere, WI, USA

Currently own a 2015 Ford Explorer Sport which has 56000, while driving East bound on the I84 doing the speed limit at 65mph suddenly no steering! completely locked'-whoa'- talk about scary' almost crash into an 18 wheels beside me, I quickly hit my hazards and came to a crawl at the side of the road into a bank' I truly thought I was good as dead.. I had to tow the car to my home because Ford dealership was closed at the time '-this has been a common problem with Ford across their fleet for years'. as of right now I have a 50K car with 57K miles just sitting'. will be bringing in to my dealer asap and a cal to corporate.. they will have to handle this asap ''. they will kill somebody if they haven't already

- Newburgh, NY, USA

The contact owns a 2015 Ford Explorer. While driving at a low speed, the steering column seized and the service steering warning indicator illuminated. The vehicle was taken to cowles Ford (13779 noblewood plaza, woodbridge, va) where it was diagnosed that the electric power steering failed and needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 36,000.

- Woodbridge, VA, USA

While driving w on M-81 highway 5 miles West outside cass city, ni. Suddenly lost power steering assist entering curve.. vehicle departed onto gravel while trying to crank wheel ccw to get back in lane.. then while trying to correct wheel cw to stay in westbound lane, vehicle crossed into eastbound lane before regaining control and reducing speed - power steering remained in manual mode until reaching home - no pre-warning, power assist disengaged upon display warning for "steering fault", "terrain management", and "advtraction". would have been manageable if fault occured on straight road, but at entrance to curve at highway speed, was unable to have enough time to muscle vehicle under control. Bad situation if wife or daughter had been driving. Taking vehicle to dealership today, started up with power assist functional once again, still shows faults for terrain and traction control. Power steering should not disengage if a fault is detected in terrain management or traction control. No injuries, but some wrist strain in maneuvering the steering wheel under manual control. No medical treatment sought.

- Caro, MI, USA

Us service member overseas (which complicates the solution). Purchased vehicle in us in August 2015. Currently about 45,000 miles on a 2015 Ford Explorer Sport and loud pop from steering column at low speeds. Local mechanic says entire steering column needs replaced and over 2600 euro ($3000). Shouldn't happen at low miles. Others experiencing similar issues across model years.

- Apo, AE, USA

While driving on a side street in my neighborhood my steering locked up & a light came on that said steering fault I could not move the steering wheel at all I turned car off & looked under hood had no idea what I was looking at closed hood got back in car started up default light was off & car seemed fine next day driving in my neighborhood same thing happened turned car off and on and car seemed fine I drove straight to dealership where I purchased they told me it's a defect in electric power steering rack its gonna cost a lot to fix because I bought car in March 2015 it's no longer covered because we are now in August after doing some research I see many people are having this same problem & it was a recall in 2014 models same exact problem this is a safety issue & should be recalled before someone gets killed

- Sayville, NY, USA

The contact owns a 2015 Ford Explorer. While driving 35 mph, the steering wheel seized and the traction control and steering wheel warning indicators illuminated. The vehicle was not able to restart after the contact turned off the vehicle. The vehicle was towed to the contact's residence. The dealer was not contacted. The vehicle was not diagnosed or repaired. The failure recurred. The manufacturer was not made aware of the failure. The failure mileage was 54,000.

- Indian Trail, SC, USA

While driving in the city the steering became difficult, then the notification system said steering failure please stop, the drive selector failed and the blinkers failed all at the same time. After stopping the steering was unturntable by the average person. Had this failed at freeway speed it would have been deadly if not fatal. After towing the vehicle to the dealer they refused to do anything warranty wise. The vehicle has 37K miles. They failure was the eps and the rack and pinion had to be replaced. 2K dollars. I read on the internet of over 65 instances of this happening on the same year make and model, all with low miles.

- Lehi, UT, USA

Loss of power steering while driving

- Mechanicsville, VA, USA

While driving "steering fault" displayed and power steering stops working making it nearly impossible to steer.

- Dallas, GA, USA

While turning the steering wheel to the right a knocking sound can be heard. Took vehicle to my local Ford dealer and it was diagnosed with having a bad steering gear and it needed to be replaced for $1600 plus tax. The vehicle has 35,766 miles on it and is over the 3 year warranty by 5 months. Ford would not give assistance on replacing the part. Someone needs to look into these faulty steering components before someone is seriously injured. Power steering gears should not go out with that few miles. Seeing by the complaints on this page I am not the only one with this issue.

- Millbrook, AL, USA

My wife was driving at 30mph when power steering failed took it to shop and they said it was electronic power steering module that failed. A 3 year old vehicle with 40000 miles on it.looks like alot more people have had same problem.

- Clinton, IA, USA

I have had the same problem for some time, and would normally be resolved by turning off the vehicle to 'reset' the warning and turn back on and it would be fine. But today, the steering assist fault service soon warning came on and did not go off. And I have no power steering function in my Ford Explorer and the advance trac system fault warning also indicated. In the past I have had this happen while driving down a highway and loosing power steering function and have had it happen when pulling out of my garage and lost all power steering function and while driving at low speeds in a town area and lost all power steering function. There is a Ford recall for this exact problem in Ford Explorer years 2011-2013, but I believe this is the exact same issue I am having with my 2015 Ford Explorer.

- Elysian, MN, USA

My wife has for a while heard some noises from the steering and we believed this to be a minor issue. We have had the car in for service a number of times and to our surprise they have not found issues. Now the mileage of the car (38K+) and age (3Y+) is beyond warranty and at our last visit to the Ford dealer we were informed that it was an issue with the "rack and pinion" and it needed to be replaced at a cost of $1800 ! we have complained and the dealer will check with Ford to see if they will cover this. I urge all Ford owners to have the rack and pinion checked specifically before the warranty runs out as this seems to be a common problem.

- Hoboken, NJ, USA

Steering failed at 65 mph not allowing me turn the vehicle. Hurt wrist trying to avoid others cars.

- Marlton, NJ, USA

The contact owns a 2015 Ford Explorer. While driving various speeds on six different occasions, the steering wheel seized and an abnormal noise was heard coming from the steering column. In addition, the advance trac service indicator illuminated. As a result of the failure, the vehicle struck a curb. There were no damages to the vehicle. The vehicle was taken to darcars Ford lanham (9020 lanham severn rd, lanham, md 20706, (301) 459-1100) and was waiting to be diagnosed. The vehicle was not repaired. The manufacturer was notified of the failure and informed the contact that the vehicle was not included in a recall. The failure mileage was 59,000.

- Hyattsville, MD, USA

The electronic power steering assist (epas) went out while while my wife was manuevering through a parking lot one time and while driving down the road another time. Luckily no accident resulted from either occurence.

- Orlando, FL, USA

While driving down a gravel road at approximately 35 mph, the power steering stopped working. The vehicle displayed a message advising the power steering assist had failed and a service advancetrac was showing. I was able to drive the vehicle home, but it was very difficult to turn. Luckily, my wife was not driving down a busy highway or in a curve as that would have easily resulted in a bad accident. The local Ford dealership advised the steering gear assembly is bad.

- Arbyrd, MO, USA

Power steering locks intermittently while driving the car. It happened about a week ago, when I started the car the next day it was ok. It happened again this last Friday July 6, 2018 on a city street while driving the vehicle. I was able to drive it home. It is parked on my driveway now, I won't drive the car its dangerous.

- Rockville Centre, NY, USA

Electronic steering assist control freezes up while the vehicle is in motion, causing loss of steering control. This could result in an increased risk of a crash. The vehicle must be pulled over and turned off. The vehicle must be turned off for about 10 minutes. When restarted, the problem ceases. Sometimes the vehicle must be turned off for longer periods than 10 minutes to "reset" the problem. This error has occurred five times since January of 2016.

- Woodland, WA, USA