I took my 2015 Ford Explorer XLT in to Ford dealership to have recalls taken care of to see if the one recall would take care of the steering problem and it didn't. we have been driving the Explorer since July of 2020 with no power steering because it's our only vehicle. Dealer said it would cost me $140 for them to find out the problem. Can't afford it. Is it going to take someone to be killed for Ford to take care of this problem"?????" my wife drove to the store with no problem and she came out and got in and started it and had no power steering.

- Largo, FL, USA

Ford Explorer 2015 4WD (79,000 km), currently not covered by warranty or recall. On March 2020 while the vehicle was under warrantee with 70,000 km, I've explained to Ford dealer that there is steering problem appeared suddenly when driving, they made computer and technical check but no code arise, therefore, they informed me that nothing found and it may not repeated again. On January 2021 (the vehicle became out of warranty) - 76,440 km, the same problem appeared with warning lights shown suddenly (terrain management system fault, sservice advance trac, power steering assist fault) 'this happened apparently and suddenly while driving on highway as the steering suddenly stop working and moving and I couldn't control the car and was about to have a horrible accident. I've hardly stopped the car aside switch-off and restart it the problem disappeared and send it to the dealer who in turn checked again and informed that no fault is detected despite showing the recorded video to them of the said problem. The same problem happens suddenly many times while driving, it has appeared recently at 79,000 km (kindly see the attached snapshots). Till now, I don't know how to act as I'm spending a lot money for car check to Ford with no outcome whereas Ford manufacturer is not able to detect this fatal dangerous defect, and also it's not covered by recall despite being very dangerous on people's lives.

- Riyadh, CA, USA

Rack and pinion steering has gone bad. Clicking sound when turning and steering unstable. Feels very unsafe at any speed.

- New Glarus, WI, USA

My 2015 Explorer's power steering has went out. I also had a 2016 Explorer that the same thing happened to. I had a warranty on the 2016 model so the dealership replaced the steering rack and pinion on it. But my 2015 model is my husband's only vehicle to drive to work and we do not have 2500$ to get it fixed. This is unacceptable! there have been so many people with the same issue I can't understand why there isn't a recall for such a dangerous expensive problem.

- Tazewell, VA, USA

7 months ago started hearing a grinding sound whenever I turn the car and reported it to the service department of the Ford dealer when I had my oil change. They reported that they found nothing wrong. However the issue continues and is occurring more frequently. Yesterday I brought to the dealer for an oil change and reported the the same problem. This time they said that my rack and pinion steering needs to be changed a the cost of $2500. This is unexpected as I've never owned a car that had a this problem. Although I have 100K miles in it, all of it is from freeway driving. Now when I researched this issue and it is a common problem with this vehicle. The dealer that I go to must know this iand reassured me that there was nothing wrong with my vehicle when I first let them know a few months ago, I thinks they were negligent in letting me know and at the very least warned me of what could happen. Now I hesitate to drive this vehicle for safety reasons. Good thing I have not had any steering issues while on the road. But for some unknowing driver, a frozen steering wheel could spell disaster.

- Orinda, CA, USA

Power steering has gone out in my Explorer with only 62K miles. Have been told that it is the steering rack and pinion that needs to be replaced. My steering wheel locked up going 35 mph in normal traffic and I almost hit oncoming traffic. Hundreds or even thousands of other people are having this problem! Ford is lucky that my two small children were not in the car when this happened. There really needs to be review on these cars and a recall be made before someone dies!

- Lad Cruces, NM, USA

Sudden failure of the power steering system requiring complete replacement of the power steering system. Also disables the Ford advance trac system. Occurred while in motion at slow speed w/ max speed of 20 mph. The dealer indicated that the computer module failed and required the whole system to be replaced. Occurred in the parking lot. Not the first instance of sudden failure, but usually stopping and restarting the car cleared similar error, no obvious signs of war or leaks/other damage. Previous correctable instances occurred in similar conditions.

- Farmington Hills, MI, USA

The contact owns a 2015 Ford Explorer. The contact stated that while driving at various speeds, the vehicle would made abnormal sounds whenever the steering wheel was turned. The vehicle was taken to bob tomes Ford (950 S. central expy, mckinney, tx 75070) to be diagnosed. The contact was informed that the steering rack needed to be replaced. The vehicle was repaired. The manufacturer was made aware of the failure. The contact was informed that there was no recall associated with the VIN, and referred the contact to NHTSA. The failure mileage was 70,000.

- Mckinney, TX, USA

On 03/31/2021 I took my 2015 Explorer in for an alignment after I replaced the two front struts due to a loud intermittent popping noise when steering the vehicle left and right at low speed. The popping noise has existed since I purchased the car a month ago. The car was aligned at bill brown Ford, and I had them inspect the vehicle to find the sound. The young technician was not able to identify the sound, and said to bring the vehicle back if it continues. Well, I just got home and the steering still clunks. After doing extensive research and the dealership confirming that it isn't the front struts, I am concerned that the steering rack is going bad in my car. At 58K miles I should not have this problem and I am concerned for my safety. What happens if it goes out on the freeway"?" I could get killed and cause an accident. Wake up Ford!!! this is your responsibility and you people are putting loyal customers in harm's way. Unreal.

- Livonia, MI, USA

No power steering and a loud popping sound when ever I turned the steering wheel to the right. Just had the front suspension lower control arms replaced at mileage of 112477. The faulty steering warning light came on and it appears this is a problem Ford has had since 2011 on the Ford Explorer. I have read on the internet this is not an unusual problem with the 2015 Ford Explorer, so why has this issue not been required to be included in recall order?? I almost hit another car on a wet rainy night and I was going straight. Lack of steering control when driving 65 mph is a deadly event. Will contact dealer that serviced the front suspension to hear their side of the story.

- Cincinnati, OH, USA

The contact owns a 2015 Ford Explorer. The contact stated that on two separate occasions at start-up, the steering assist fault-service required message was displayed on the instrument panel. The contact called ronnie watkins Ford, Inc. (101 george wallace dr, gadsden, al 35903) where she was given an estimate for the repair and declined the offer. She then had the vehicle towed to an independent mechanic where they replaced the steering gear. After the second failure, the contact had a family member drive the vehicle to her residence where the vehicle remained parked unrepaired. The contact called herlong Ford, Inc. (775 augusta rd, edgefield, SC 29824) and was informed that the VIN was not under recall. The manufacturer was also notified of the failure and referred her to NHTSA for assistance. The failure mileage was unknown.

- Edgefield, SC, USA

Suddenly, while backing out of a parking spot we noticed a loud popping sound while turning towards the right. On the drive home it popped every time we turned right. After taking it to our main mechanic, he informed us about a steering gear / rack and pinion problem. My vehicle has 90,000. I drive it maybe 80 miles a week. It doesn't make any sense for it to be having this extent of a problem from 'wear and tear' upon my own research I found hundreds of people with the exact issue with the rack and pinion. Also leaving them dumbfounded as to their Ford Explorer having <110,000mi with a steering gear issue that averages a cost of $2500. This is absolutely a dangerous Ford problem that needs to be recalled and resolved immediately.

- Mebane, NC, USA

Loud popping, clunking noise coming from passenger front wheel. Steering becomes difficult to control. More dominant noise at low speed. I took the vehicle to a local ase certified mechanic. They inform me that the rack and pinion needs replaced. I only have 71,500 miles on the vehicle. Within further research, I have found hundreds of complaints with this same issue.

- Columbia City, IN, USA

I've been informed that my 2015 Ford Explorer Sport with less than 60K miles needs a new steering rack. This is unacceptable for a higher end vehicle with lower miles. Very disappointed and I see that many people have been told the same thing. The price of this rack is close to 2K.

- Gainesville, FL, USA

Vehicle started make grinding and knocking noise in slow speed turns. 77,000 miles on vehicle. Took to dealership, and was advised steering rack needed replacement. Cost would be over $2,000, and not covered by warranty or recall. After seeing all the posts on this site, and others, it is obvious a recall should have been issued. Not only has this been ongoing in Explorer, but is also a major safety issue.

- Charlotte, NC, USA

Steering fails when moving and refuses to turn on any street. We have to stop, turn the ignition off and restart the vehicle to resume driving!

- Piedmont, SC, USA

I have had replace the steering rack in this car twice. Once at 50K miles and then again at 92K miles. I have owned a lot of vehicles and have never had to replace a steering column, let alone 2. researching it on the web it seems to be common in the car and very dangerous. It's so common that the dealer I brought it to stocks the part. That's scary! I have attached my 2 invoices for the same steering replacement. I'm hoping to at least get refunded for the second one. Or better yeat both if youy decide there should be a recall for this problem.

- Gloucester, MA, USA

While driving in wet conditions with the automatic cruise control enabled the vehicle pulls to the sides. Fords response is that the brand new winter tires are causing the slipping.

- Fort Salonga, NY, USA

Wife drove to grocery store parked went in store came out to truck started it put in reverse in there was no power steering. Traction control light is O ABS light is on and brake light is also on. Vehicle is no longer under warranty. Looked up the problem on internet and lots of same problems with this.

- Largo, FL, USA

The steering rack and piston must be fully replaced. I noticed the steering felt a little odd the day before. I received an emergency warning when I parked. When I was parked I was unable to start the vehicle. I had to get it towed to koons Ford of baltimore. Now koons Ford says it will cost me roughly $4000+ to fix the vehicle, alignment and fees. I'm uploading an image of the emergency error. I've had so many problems with this vehicle. If I were driving I would have died, and/or killed somebody.

- Baltimore, MD, USA