8.5

pretty bad
Typical Repair Cost:
No data
Average Mileage:
55,450 miles
Total Complaints:
4 complaints

Most common solutions:

  1. not sure (4 reports)
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problem #4

Aug 312022

Explorer V6

  • Automatic transmission
  • 180,000 miles

We were driving at about 70mph, when a wrench symbol flashed on the dash and the vehicle started to jerk violently. The car lost all acceleration power and I had to act fast to drive to the side of the road, before something bad would have happened. I turned the vehicle off, restated it and it drove okay till we got home. Prior to this incidence, I had also noticed that the vehicle had been accelerating unsteadily on every first drive after a cold start. I hope its not a transmission issue, cause I've barely had it for a year.

- Stephen N., Raeford, NC, US

problem #3

Oct 012017

Explorer Limited

  • Automatic transmission
  • 28,000 miles

It's in the shop for the 4th time for the same issue.

- Lester K., Centreville, US

problem #2

Aug 102015

Explorer 2.0L Ecoboost

  • Automatic transmission
  • 7,800 miles

We have had this taken in to the local ford dealer Cloninger, and they cannot find the problem even when keeping the car to drive it over night. They only put 111 miles on the car driving over three days and a loaner would not ever be provided due to no problem being found. Now the car will not move when put into forward or reverse at times and when the accelerator is pushed down it bangs into gear and lunges very hard. According to the dealer, this is normal! I was a ASE master technician, and I can definitely say this is not normal, it has happened multiple times and many passengers who have ridden with us and it has happened have been very upset and do not understand just like us. Guess it is time for a lemon to go back to ford. Never again will I ever purchase a vehicle from this dealer, they are very difficult to deal with and do not contact you when parts are ordered for repairs or they do not find them in the system when liking them up to reorder.

- katfish317, Salisbury, NC, US

problem #1

Jul 032015

Explorer Sport 3.5L V6 Twin Turbo

  • Automatic transmission
  • 6,000 miles

Loss of power during acceleration. It started on a 6 hr drive and I noticed while in cruise control the transmission seemed to not switch into next gear when it should. An hour after we arrived at our destination we got back into the car to run into town and I noticed a major hesitation when accelerating onto the HWY. It was very jerky and sluggish. Two days later I fired it up and all was fine. Got back home fine as well.

Since then about every two days or so it happens again. One time my wife used it and while pulling into high speed oncoming traffic it almost died and she noticed black exhaust in the rear window. Luckily she was able to pull onto shoulder and slowly get back on. Most of the time it’s not quite as pronounced at that but still very dangerous. I've noticed every time it does it there is black/grey exhaust - almost like it is getting too much fuel. Dealer couldn’t repeat problem and no codes were registered. I have no idea what to do if it's not throwing any codes.

- S H., Spring Branch, TX, US