8.0

pretty bad
Typical Repair Cost:
$1,010
Average Mileage:
62,100 miles
Total Complaints:
7 complaints

Most common solutions:

  1. replace trim, molding (5 reports)
  2. not sure (2 reports)
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This problem may be covered under warranty. Ask your Ford dealer.

problem #7

Dec 212023

Explorer Sport 3.5L V6 Ecoboost Engine

  • Automatic transmission
  • 101,043 miles

The trim on my 2015 Ford Explorer sport is completely crumbling into what I can best describe as "kinetic sand".

I was looking at my car wondering how it was possible for a small branch to be under the trim if it is supposed to be glued in a sense to the windshield in order for the water not to go into your car as well as to secure the windshield itself I'm assuming. But yet the moment I touched the trim, it crumbled a big chunk of it and now I have a big chunk of trim missing from my windshield trim on the bottom on the driver side about maybe close to 5 inches away from the left corner or the trim and windshield. To top it off it just started pouring rain and will be raining hard for the rest of the night, just my luck.

- Yajayra R., Fullerton, Ca, US

problem #6

May 242019

Explorer Limited

  • Automatic transmission
  • 24,468 miles

click to see larger images

trim came loose

My story is the same as others on this website. I was driving down the highway and something hit my windshield and scared me half to death. When I stopped the car to look at the damage, I realized that the trim came off. I do not know if it hit an of the cars behind me, but that could cause a major accident on the highway. I’m going to take it in to the dealer and demand that they do something about this. I shouldn’t have to pay for something that never should have happened...warranty or no warranty! BTW my warranty is passed. Not happy!

- Patricia K., Fort Worth, US

problem #5

Sep 102018

Explorer Limited V6

  • Automatic transmission
  • 82,176 miles

Passenger side trim on the windshield came loose. Not sure how to fix it.

- Yvon V., Pompano Beach, US

problem #4

Aug 092018

Explorer XLT 3.5L

  • Automatic transmission
  • 141,000 miles

Driving down the road at 70 mph the trim just flew off. Didn't notice until 3 days later. After looking on line I found that this is a common occurrence with the 2015 Ford Explorer. I noted of over 40 according to folks on carcomplaints.

- forehand, Kennesaw, US

problem #3

Aug 282017

Explorer Limited 6

  • Automatic transmission
  • 56,000 miles

click to see larger images

trim came loose

Windshield trim on passenger side flew off in August. Half of the driver's side flew off last week

- Tim B., Montrose, US

problem #2

Jun 302016

Explorer XLT 3.5L V6

  • Automatic transmission
  • 28,251 miles

click to see larger images

trim came loose

I have purchased this vehicle on January 2016 at a dealership here in Edmonton. Everything was working fine, i never had any issue with the vehicle until Thursday, June 30, 2016. It was a windy late afternoon and I was driving to the speed limit on Highway 2 (Queen Elizabeth II). As I was driving homw from Nisku to Edmonton, I noticed something flew off from the driver side windshield. I kept driving as it was a busy traffic moment. It only on Friday morning that I realised that part of the windshield trim/molding flew off because of the high wind (it was windy that day). I called the dealership (river city hyundai) where I got the vehicle from and they say the warranty doesn't cover it as the windshield was not change by them. Team ford dealership in Edmonton said the samething that ford warranty does cover that defect that it would cost me $1009 + tax to have box trim/molding replaced/repaired (they said the windshield was not replaced and trim not put back properly. I never had the windshield changed since I got the vehicle. River city Hyundai dealership is also saying they did not replaced the windshied. My full coverage insurance is not covering that neither..i am left alone not knowing to do...I can afford $ 1009 + CAD for the repair...I just find this website where complaints about the same defect were posted and I became aware I am not the only one in this case. It is very frustrating as Ford warranty is not covering that and it came to light that it is a recurrent issue with the explorer model trim/molding of the windshield... It make the vehicle unreliable if trim hae to fly off the vehicle on high wind or high speed... I hope very soon, Ford will acknowledge the issue and decide to something about it before it cause a fatality...

- ruphink, Edmonton, Canada

problem #1

Jul 202015

Explorer

  • Automatic transmission
  • 1,500 miles

I bought a brand new 2015 Ford Explorer and 3 days later the passenger trim came loose. 10 days later the body shop put the molding base and top piece back on 2 weeks later it flies off going approx. 45 mph and is ran over...

I had a 2013 Ford Explorer with the same problem had 4 moldings put on to no avail. Finally the last time the put some type of glue to hold it in place. This is crazy and such a pain. I am having to take time off to take it back and get it fixed. Even tho it is not a life threatening situation it is a big problem with Fords..

- Kristine W., Brooksville, FL, US