6.0

fairly significant
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
13,571 miles

About These NHTSA Complaints:

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problem #7

Jan 102022

Explorer

  • 45,000 miles
The contact owns a 2015 Ford Explorer. The contact stated while driving approximately 70 MPH, the front windshield trim on the passenger-??s side detached from the vehicle. The contact stated he heard an abnormal noise when the trim detached. The contact had taken the vehicle to a body shop to replace the missing trim. The vehicle had been repaired. The manufacturer had not been informed of the failure. The contact researched online and related the failure to Ford Customer Satisfaction Program: 17N04 (Trim). The failure mileage was approximately 45,000.

- West Chester Township, OH, USA

problem #6

Mar 042023

Explorer

  • miles
The window trim on the passenger side flew off while I was driving on the freeway. Also, my backup camera has been malfunctioning, the camera works off and on. It will work, then black out. At times is does not work at all.

- Tracy, CA, USA

problem #5

Nov 052022

Explorer

  • miles
Driver side windshield trim unexpectedly and instantaneously detached while traveling approximately 65 mph on interstate during daylight hours under dry conditions. It flew off the vehicle creating cosmetic damage to driver door and mirror, landing in lane behind. Part was lost on road somewhere and have not had it replaced or repaired. It could have impacted a vehicle behind causing damage or dangerous condition for driver or other vehicles. It has not been inspected and is in original condition after incident. I became aware of similar complaints and felt need to register. Estimated repair approximately $500.

- Baltimore, MD, USA

problem #4

Jan 012020

Explorer

  • miles
Having read in a newspaper about the side windshield trim flying off it got me thinking about the rubber seals that go under that trim. On my Ford Explorer i have had those rubber seals split and and start ripping in strips. I have had to glue them to keep them from ripping off and maybe hit a vehicle behind me. Also there is a plastic plate that is below the windshield and under the windshield wipers that is warping. Have talked to a person that owns a body shop he told me that that is a common problem on these models of Explorers. He told me if i go and complain Ford may fix it for free. I have one more thing to mention. Went put in the VIN# for my Explorer it states that i have a recall that has not been Fixed. It is for the rear toe link. Well it has been fixed and i don't know how to change it to fixed.

- Milford, DE, USA

problem #3

Feb 202019

Explorer 6-cyl

  • miles
On the highway in Texas a piece of the trim on the passenger side of windshield flew off the car. We pulled off the highway and found the part. We stopped at abford dealer in California to have it re -attached.

- Port Orchard, WA, USA

problem #2

Feb 012023

Explorer

  • miles
The molding on the front passenger side windshield flew off while driving at highway speeds.

- Wading River, NY, USA

problem #1

May 012020

Explorer

  • 50,000 miles
The contact owns a 2015 Ford Explorer. The contact stated while driving approximately 50 - 55 mph, the driver's side windshield molding detached from the vehicle. The contact stated that there was a rattling sound from air seeping through the windshield. The contact contacted homer skelton Ford (6950 hanna cove, olive branch, ms 38654; (662) 638-0369) who replaced the windshield molding on the driver's side. The contact stated the failure recurred on the passenger's side. The passenger's side was not repaired. The manufacturer was made aware of the failure and informed the contact that there were no recalls on the vehicle. The manufacturer referred the contact to NHTSA. The approximate failure mileage was 50,000.

- Memphis, TN, USA