10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
3 / 0
Average Mileage:
12,195 miles

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« Read the previous 20 complaints

problem #102

May 272023

Explorer

  • miles
My Ford Explorer 2016 windshield outer trim fell off while driving causing major danger on the highway.

- Canton, NY, USA

problem #101

Jun 162023

Explorer

  • miles
Driver A pillar molding flew off and hit the driver's mirror and driver's side window doing 70 mph. Amost resulting in a accident.

- Jackson, MO, USA

problem #100

Jun 062023

Explorer

  • miles
The drivers side trim piece that runs vertically on the edge of the windshield and holds the rubber gasket in place came loose at the top and allowed the rubber gasket to flap around and hit the window, trim, and windshield. I was on the highway for a relatively short distance so it didn't come off completely. If it had flown off the car it could have caused an accident or hit someone else's vehicle causing damage. I am assuming there is some type of clip or screw? that has come off allowing the trim piece to come loose at the top. I have notified the dealership where I purchased the vehicle. They have not responded yet. I have not contacted anyone else about the incident.

- Catoosa, OK, USA

problem #99

Jun 052023

Explorer

  • miles
We were driving on the freeway and out of nowhere, the trim next to the windshield completely flew off on the passenger side of the car and then the driver side trim broke in half.

- Chino Hills, CA, USA

problem #98

May 242023

Explorer

  • 81,000 miles
The contact owns a 2016 Ford Escape. The contact stated that while driving at an undisclosed speed, the front driver's side windshield trim detached and flew off the vehicle. Additionally, the windshield rubber gasket was flapping while driving, and the contact removed the rubber gasket from the windshield. The vehicle was taken to the dealer, where it was diagnosed that the windshield trim clips had fractured and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and confirmed that there was no recall associated with the VIN. The failure mileage was approximately 81,000.

- Waelder, TX, USA

problem #97

May 202023

Explorer

  • miles
Window trim pieces detached while driving on the highway, hitting window hard and then flying back into traffic. This is the 2nd piece of trim that has detached while on the highway. First piece was on further back on side.

- Shreveport, LA, USA

problem #96

May 082023

Explorer

  • miles
While traveling at highway speed on Interstate 20 W in Texas, the right A-pillar molding detached and flew off. There were no indications of the part beginning to loosen prior to detaching. I have not taken the vehicle to the dealer as it is out of warranty.

- Odessa, TX, USA

problem #95

Apr 262023

Explorer

  • miles
I-??ve had two instances of the windshield moulding becoming detached and flying off the car while on the highway. The first was a couple of years ago and involved the right side windshield moulding, this last one involved the left side windshield moulding. Each time I can-??t be sure that the moulding didn-??t fly into another car because it came off with such force, it actually scratched my car when it flew off. This is the second time I-??ve had to pay over $300 to get the moulding replaced because of what I feel are faulty clips that hold it on. This poses a safety hazard to not only me (distraction when it comes off while on the highway) as well as other drivers around me. I feel this needs to be a recall issue and, if owners have paid to have said repairs already done, a reimbursement made for the repairs done to date. As an added note, I was at my grandson-??s baseball game Friday night and there were three explorers in the parking lot, I ring mine. ALL THREE were missing one side of their windshield mouldings!!

- Saint Joseph, MO, USA

problem #94

Dec 082022

Explorer

  • miles
While driving on the interstate at 65mph, the driver side windshield trim cover and outer rubber windshield seal flew off the vehicle. There was no evidence of this possible issue prior to the event and no previous damage to the part.

- Gulf Breeze, FL, USA

problem #93

Apr 072023

Explorer

  • miles
While I was driving on the highway at about 65 mph the passenger side plastic piece that runs from the top of the windshield to the bottom of the windshield flew off suddenly. This piece was large and had it hit the driver behind me could have caused serious damage. This has not been confirmed by a dealer yet. The vehicle has not been inspected by anyone yet. There was no warning that it was about to come off the vehicle, it happened instantly.

- Matthews, NC, USA

problem #92

Apr 192023

Explorer 6-cyl

  • miles
19April2023 at approximately 13:30 HRS, While traveling northbound highway 65 between Cullman and Hartselle Alabama, the right side windshield moulding detached while traveling approximately 70 MPH. The detached moulding flew rearward into traffic behind me. Upon inspection, it appears the piece is held in place by a single clip and a small strip of hook and loop tape. There were no warnings prior to the piece detaching itself from the vehicle

- Hartselle, AL, USA

problem #91

Sep 012022

Explorer

  • miles
While driving on I75 at 65MPH the front passenger side windshield panel on the edge of windshield flew off and and almost hit vehicle behind me. They had to swerve out of way of the flying object. Very scary incident on the highway. Had to have it replaced so as not to have an rust occur.

- Naples, FL, USA

problem #90

Apr 012023

Explorer

  • miles
The piece between the windshield and the passenger side door came off while I was driving on the interstate.

- Norfolk, VA, USA

problem #89

Mar 302023

Explorer

  • miles
My wife and I were driving on the interstate at 80 mph and without warning, the passenger side exterior A-pillar molding flew off of the car, hit our windshield and disappeared behind us.

- Wilmington, DE, USA

problem #88

Mar 172023

Explorer

  • miles
Pillar Trim piece next to windshield on the passagener side flew off my car while driving the speed limit of 65 on highway 20 in Iowa. Piece could have hit other cars, was fortunate no cars were near me.

- Muscatine , IA, USA

problem #87

Mar 112023

Explorer

  • miles
The passenger side windshield trim, separated from the vehicle at highway speeds, and landed onto the windshield of the vehicle behind me. Both vehicles were traveling at 75 mph when the incident occurred. I contacted my servicing Ford dealership, service, and parts department, to which both entities acknowledged this was a common problem for this year and model vehicle. I further inquired if any additional recalls for this trim component work on Ford-??s recall list to which they said no. I am concerned because in 2020 a recall on the Ford Explorer roof rack rails, work executed, because those were separating from the vehicle at high rate of speed as well. Ford dealership quoted me $851 to replace both windshield trim components, both passenger and driver side a total of four plastic pieces. Ford also stated that the repair work would need to be done by a train service technician vice the end users themselves. Estimating approximately two hours of labor for both components would require the Ford vehicle owner to pay for $1000 to affect a repair which clearly is defective and unsafe at highway speeds. Separation of this component from the vehicle could have resulted in a high-speed collision and potential loss of life as a result of the failure of this part. I have also notified the Ford dealership that I intend to file a formal complaint on the defective parts with Ford motor company, as well as the NHTSA.

- Tampa, FL, USA

problem #86

Mar 012022

Explorer

  • miles
On two separate occasions, the windshield trim panel blew off my Explorer while I was driving at highway speeds. This was the trim panel on the driver's side in both instances. I had it repaired the first time and then it happened again. I was told by Safelight, who repaired it the first time, that they have done dozens of these repairs. And, it happened to my brother-in-law's Ford Excursion. Just look around while you're driving and you will see many Ford SUVs with missing trim panels. The dealership refuses to fix it even under my extended warranty - even though it's clearly a defect - and it costs hundreds of dollars for the repair. I know Ford is aware of the problem and doesn't seem to care. A recall needs to be issued. The last time the trim blew off I was driving 65 miles an hour on I-10 in traffic - the trim could have easily hit another car - and may have for all I know.

- Lakehills, TX, USA

problem #85

Mar 032023

Explorer

  • miles
Passenger windshield trim detached and flew off at highway speed.

- Conway, SC, USA

problem #84

Feb 232023

Explorer

  • miles
The molding for the windshield driver side flew off while driving on the highway

- Port Orange, FL, USA

problem #83

Feb 122022

Explorer

  • miles
2 pieces of the trim/body have fallen off while driving. One piece fell off and hit a car behind me in the windshield. This is common on these vehicles.

- Ponder, TX, USA

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