2.2

hardly worth mentioning
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
69,530 miles

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problem #2

Mar 142024

Explorer

  • 108,000 miles
The contact owns a 2016 Ford Explorer. The contact stated while driving approximately 45 MPH, the steering wheel became very firm. The contact stated that the "Steering Assist Failure" message was displayed, and the Traction Control Warning light was illuminated. The vehicle was taken to the residence. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 108,000.

- Washington, MI, USA

problem #1

Aug 142019

Explorer

  • 31,060 miles
The contact owns a 2016 Ford Explorer. While driving 65 mph, the traction control indicator illuminated and the steering seized. The contact pulled the vehicle over and attempted to turn off and restart the vehicle, but the steering was locked. The vehicle was towed to an independent mechanic who discovered that the entire front rack and pinion system needed to be replaced. The total cost, including towing, was $2,300. Ford of hibbing (2627 E beltline, hibbing, mn 55746, (218) 262-3881) stated there were no recalls and the warranty recently expired; therefore, they would not assist with the repair cost. The manufacturer was not notified. The failure mileage was 31,060.

- Hibbing, MN, USA