The contact owned a 2016 Ford Explorer. While driving approximately 70 mph, the four wheel drive warning indicator illuminated a "temporary disable" message. The contact stated that smoke appeared under the hood, from the rear of the vehicle, and through the air vents. The driver coasted over to the side of the road and the engine burst into flames. The fire originated from underneath the front of the vehicle. The fire department extinguished the fire. Neither a fire nor a police report were filed. The vehicle was towed to a towing lot. The vehicle was destroyed. The contact called kunes country Ford Lincoln dealer (located at 2811 N locust St, sterling, il 61081) and was informed to contact the manufacturer. The contact called the manufacturer and referred to his insurance co. The manufacturer did not offer further assistance. The approximate failure mileage was 23,000.

- Rock Falls, IL, USA

For the past year I have smelled exhaust in my brand new vehicle. About 9 months ago I had it tested at Ford dealership service dept for possible carbon monoxide because the exhaust smell was bad, particularly when hitting speeds around 70mph. Ford laughed at and said there is nothing wrong. The smell continued, myself and my daughter would get headaches, shortness of breath and I would feel nauseous after driving a long period of time. Earlier this week I was so dizzy, I needed to pull over twice just to gain my Focus. I purchased a carbon monoxide tester. Yes, there is carbon monoxide. I am a bit frustrated since the issue could have been fixed previously, rather than laughed at me and I endured poor health for so long.

- Queen Creek, AZ, USA

When doing a hard acceleration (I.e.. merging onto a highway), exhaust smell enters the vehicle through the vents. I've brought this issue to my dealer's service department for the 1st service and was informed that there was a tsb on this problem. The second time I brought the vehicle in for service I mentioned it again. This time, they kept the vehicle and tried to fix it by installing plugs on rear hatch, resealing body seams at the rear of the vehicle, and apply rubberized coating. This did not solve the problem. When I brought the vehicle in for service in May 2017 I told them I still had the problem. At this point, service dept indicated they still haven't figured out what is causing the problem. I purchased this vehicle in January 2016 and started noticing the problem after I'd had the vehicle a few months. This problem occurs almost every time when hard accelerating. The exhaust smell lasts from 2-5 minutes. This problem may occur multiple times during a drive. I don't know whether the fumes are continuing into the vehicle once I can't smell it anymore.

- Scottsdale, AZ, USA

The contact owns a 2016 Ford Explorer. While driving between 55-60 mph, there was an abnormal odor entering the vehicle through the air conditioning system. The vehicle was not taken to be diagnosed or repaired. Causeway Ford (located at 375 NJ-72, manahawkin, NJ 08050, (609) 597-8083) and the manufacturer were notified. The approximate failure mileage was 4,492.

- Barnegat, NJ, USA

The contact owns a 2016 Ford Explorer. While driving various speeds, carbon monoxide entered the vehicle through the air conditioning vents, which caused the contact to have headaches and nausea. Medical attention was not required. The vehicle was taken to the dealer (autonation Ford katy, located at 20777 katy fwy, katy, tx 77450; (281) 305-8949). The dealer stated that they ordered the parts and were waiting for them to arrive. Once available, the dealer would repair the vehicle. The vehicle was not diagnosed or repaired. The manufacturer was not contacted and was not made aware of the failure. The failure mileage was 26,000.

- Katy, TX, USA

When speeding up to pass or accelerating rapidly you smell fumes in the car which make you sick and light head

- Molino, FL, USA

Exhaust fumes getting inside the car. Took the SUV to the Ford dealership on 8/11. Technician diagnosed and confirmed that carbon monoxide were detected in the interior of the car while driving. Told to bring back car after part's are ordered. Got a call 8/16 that parts are backed ordered as so many owners has brought their SUV's in with the same problem. It will take 2-3 weeks to get the parts and 1.5 days of work. SUV was purchased on 7/4/2016. This issue has been there since day one as I ignored it thinking as a new car, it needs to run for sometime before the smells goes away. After 3 months, thought will wait till the first oil change. That's the big mistake I made, should have taken it earlier. Unfortunately, with work, was not able to leave the car at the dealership.

- Houston, TX, USA

While driving onto the on-ramp of interstate, the vehicle's ac automatically moved to recirculation mode and I begin to notice a foul smell emitting from the engine compartment. I also noticed that this event would occur any time the engine rpms were above 2700-3000 when the vehicle would up-shift to on-ramp, passing vehicles to change lanes or regular acceleration. After my travel yesterday from being on the road for a period a little over an hour, I began to feel nauseous and lite headed. I still have the same symptoms on 8/14/2017. I will be taking the vehicle in to Ford dealership from which I made the vehicle purchase in order for them to conduct a check on the vehicle for what I believe to be carbon monoxide leaks from either the engine cabin, rear exhausts or a combination of both. I am fearful this is affecting my family and possibly endangering our livelihood as I commute daily in the vehicle and its our only family vehicle as the primary means of transportation.

- Lorton, VA, USA

There is a smell of exhaust inside the cabin of our Explorer at times when driving on the freeway and when our air conditioning is on, recycling the air inside the vehicle. This smell gives our teenage daughter headaches, and we are concerned that it could cause other health issues over time. Living in Arizona, we cannot just turn off the ac when it is 110-117 degrees outside. We have taken it into our local Ford dealer three times and they said that they have done three repairs, including removing the back bumper and sealing some gaps, replacing the ceiling air vents and adjusting the software in the vehicle. None of these have fixed the issue, however, and the dealer's service department says that they have done all the repairs that they know how to do, per the instructions from Ford corporate. They recommended that we call Ford corporate customer service, but after two weeks of waiting for a "good faith review, " the regional customer service manager informed us today that we do not meet the requirements for a buy-back, and we should just take it to another Ford dealer for a second opinion on the repairs, or buy a new vehicle and trade ours in. We are very concerned about this issue, but don't want to lose a lot of money trading it in, as the value has depreciated severely in the year since we purchased the vehicle.

- Peoria, AZ, USA

Under acceleration, there is an exhaust small inside the vehicle, and I've measured carbon monoxide levels up to 19 ppm.

- Murphy, TX, USA

The contact owns a 2016 Ford Explorer. While driving approximately 65 mph, the vehicle lost power and the service "wrench" warning indicator illuminated. The vehicle was coasted to the side of the road and was towed to the dealer (northtown Ford in menomonie, wi) where the throttle body was replaced. The failure recurred and the same dealer replaced the retaining clip, but the failure recurred. The contact made the manufacturer aware of the failures and requested a buy-back. The contact was informed that the issues did not warrant a buy-back. The vehicle was not repaired. The failure mileage was approximately 9,000.

- Stockholme, WI, USA

Just purchased the vehicle from a dealer 60 miles away from home. Driving home on the highway, upon full throttle acceleration with windows closed and ac set to recirculate, the cabin filled with exhaust fumes with the telltale rotten egg smell. Once windows were opened and exhaust fumes exited the vehicle, I closed the windows and noticed no more exhaust smell until I performed a full throttle passing maneuver and the smell returned again, prompting me to open windows again to clear the air. After the second incident, I drove the rest of the way at normal throttle with no more exhaust odors occurring. This was very disappointing for a $41,000 vehicle.

- West Allis, WI, USA

While driving and putting load on the engine, there is a smell of exhaust in the cabin. This is more noticable when the ac is on recycle air.

- Elk Grove, CA, USA

When driving the car, upon accelerating, even with the circulating air on, the fumes are very strong coming into the cabin of the car. Also, when first starting the car with the A/C on, there is a very sour/stale odor coming from the vents. We made a 2 hour trip, and after being in the car that long, I had a bad headache and felt nauseated from the fumes. I am the main driver of the car and it is my sole source of transportation. Ever since we purchased the car back in January of 2017, I started getting bad headaches and have then on a regular basis. I'm starting to think they are coming from this car. It has been in a Ford garage numerous times since we purchased it but they say everything checks out ok.

- Caldwell, OH, USA

The contact owns a 2016 Ford Explorer. While driving, the contact noticed an abnormal odor inside the vehicle resembling carbon monoxide while the recirculation air conditioner was activated. The passenger (the contact's wife) noticed the odor. The contact saw the failure on the news and called the dealer (L&S Toyota, 248 auto plaza dr, beckley, wv, 25801; 304-252-8548; ext 231) where the dealer advised the contact that they were trying to schedule an appointment. The contact faxed over six pages of information for the dealer to try and remedy the carbon monoxide failure. The vehicle year and model was included in investigation NHTSA number: EA17002 (structure, engine). The manufacturer was not contacted. The failure mileage was approximately 20,000.

- Beckley, WV, USA

Since we have purchased the vehicle we have smelled a rotten egg/burnt hair smell from the vehicle. It is at its most potent point when accelerating to higher rates of speed. It keeps a fairly consistent smell at speeds of 65 mph and higher as well. The smell always seems to come from the air conditioning vents. Is it also coincidental that the cabin air filter already needs to be replaced" this has made for disorienting and nauseating trips in the vehicle for all passengers. Our child has complained and has felt ill when riding in his car seat in the second row. On a recent 6500 mile road trip, I became severely ill and had difficulty breathing while riding in the truck. I was nauseated for several hours afterwards and had an excruciating headache. We discussed this with the location we purchased the vehicle and they stated there is nothing they can do about it. We then took it to another location in cabot, Arkansas and again; nothing can be done about it. We were told that Ford is aware of the issue and it has been going on for several years now. Why were we not warned of this issue" we are putting our health and my child's health on the line every time we drive the truck but due to our finances, we have no choice but to keep the vehicle.

- Cabot, AR, USA

Noxious "rotten egg" smell in the cabin when rapidly accelerating. Concerned about carbon monoxide based on recent news reports.

- San Antonio, TX, USA

I am getting carbon monoxide fumes in the passenger compartment of my vehicle when accelerating. It is most noticeable when the air conditioning is in the recirculate mode. The car was purchased 5/31/16 and it has been an ongoing issue. The dealer has no solution.

- Winter Garden, FL, USA

After accelerating onto the interstate or when I am climbing a steep hill once I decelerate and maintain a level speed the cabin fills with a "burnt oil" smell. It has been getting progressively worse and I am concerned about harmful gases.

- Hoover, AL, USA

Upon hard acceleration I get a strong exhaust fume odor entering the cabin of the Explorer. So strong my whole family notices it. It does it even with the windows down or up and with or without the air recirculation setting on or off. Somehow exhaust fumes are entering the cabin causing a foul odor.

- Burlingame, KS, USA