The Steering shaft froze(steering shaft U jionts) making steering hard especially when it cold out.

- Saginaw, MI, USA

Power steering module, which is part of the front steering linkage went out suddenly while driving which resulted in no power assist to steering at 55 mph. From the auto forums, this is not an uncommon issue with the 2016 Ford Explorer yet there has been no recall on it.

- Lisle, IL, USA

This is the problem I'm experiencing, my steering wheel would tighten up when I'm backing up from being part. Then when it comes to me, pulling out and about to drive and I have to make a turn the stand well will tighten up again and make it difficult for me to drive or or to turn go other way. When I took my vehicle in to suburban Ford service Ferndale. I'm looking at the questions for additional details. I wasn't in no accident because of my. There's no fire, no injuries, but it can happen and I don't have to have the mileage at how fast I was going because the stand will would get tight when i'm about this pull off.

- Taylor, MI, USA

Driving and randomly the steering wheels loses power steering and gives a power steering fault code. I was with my children and almost crashed. I-??m told this is very common and Ford refuses to recall it.

- Las Vegas, NV, USA

Steering has become extremely rough and sticks, dangerous to drive because it sticks hard and may not straighten out easy sometimes. Will take to dealer soon, suspect rack and pinion failure.

- Atlanta, TX, USA

The contact owns a 2016 Ford Explorer. The contact stated that while driving at an undisclosed speed, the steering assist fault and traction control warning lights illuminated. In addition, the steering wheel became difficult to turn. The vehicle was towed to the dealer where it was diagnosed with a failed rack and pinion. The contact was informed that the rack and pinion needed to be replaced. The vehicle was not repaired. The contact was informed that there was an unknown recall for a similar failure; however, the VIN was not included in the recall. The manufacturer was made aware of the failure and a case was filed. The contact was advised to report the failure to the NHTSA Hotline. The failure mileage was approximately 37,000.

- Gibsonia, PA, USA

The contacted owns a 2016 Ford Explorer. The contact stated that while driving at undisclosed speeds, there was an abnormal grinding sound detected. The vehicle was taken to an independent mechanic, who informed the contact that the failure was due to the rack and pinion. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was notified and referred the contact to the NHTSA Hotline. The failure mileage was approximately 58,000.

- West Hills, CA, USA

There has been many reports of electronic steering issue where it would just swerve you off the road and loose full control while driving for years 2013-2015 cars but 2016 years are also being effected. A dealership confirmed it was an electronic steering rack causing the issue. No warning lamps had went off either

- Grand Forks, MN, USA

The contact owns a 2016 Ford Explorer. The contact stated while driving approximately 45 MPH, the steering wheel became very firm. The contact stated that the "Steering Assist Failure" message was displayed, and the Traction Control Warning light was illuminated. The vehicle was taken to the residence. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure. The failure mileage was 108,000.

- Washington, MI, USA

Our 2016 Ford Explorer suddenly the steering started making a loud grinding noise while rotating the steering wheel. The noise is anytime you move the steering wheel left or right parked or moving. The steering wheel locks up without warning while driving making it momentarily impossible to move and dangerous while driving. The explorer was diagnosed as a faulty steering rack and pinion assembly with is electronic assisted. No warning lights are illuminated on the dash.

- Redding , CA, USA

The contact owns a 2016 Ford Explorer. The contact stated that while driving at undisclosed speeds, the steering wheel was making an abnormal grinding sound. The ABS, air bags, and check engine warning lights were illuminated. The contact called the local dealer and was informed that the parts were not available to repair the vehicle. The vehicle was not diagnosed or repaired. The manufacturer was contacted, but no assistance was provided. The approximate failure mileage was 14,000.

- Sylmar, CA, USA

Grinding banging noise when turning steering wheel driving and parked. Milage had just reached 100,000. Contacted Ford for inspection was told my steering gear needed replaced, car not drivable. Cost almost $3000 to repair. At the time there was already a recall on my model for this issue but my VIN didn't match and they would not repair it cost free.

- Modesto, CA, USA

The rack and pinion steering has gone bad. This is causing the vehicle to be hard to drive as it is very difficult to turn the wheel and control the vehicle. This is making it dangerous to drive as you are unable to turn the wheel very well.

- Lincoln, NE, USA

My steering wheel completely locked up and we couldn't turn it or anything. After repetitively trying to move it the steering wheel finally came loose. I was able to take it to a mechanic and he said its the steering rack but since it completely locked up and was unable to move the steering wheel I needed to contact you. Ford does have a recall for the steering rack but it does not include my year of Explorer.

- Lincoln, NE, USA

went to drive my vehicle and when i turned exiting my driveway, my steering was stiff, hard to turn. shutting off vehicle and restarting sometimes helps, but now it is always no power assist. No warning lights, messages or check engine lights at all. just lost power assist. I figure it is another rack n pinion steering assy by all i read online. This should deffinately be a recall. 2011-2013 had the same issue and was issued a recall. Why is this not? it is so dangerous. Get on the ball and do something. 2016 explorer xlt

- Washington, IL, USA

The contact owns a 2016 Ford Explorer. The contact stated while driving 40 MPH, the vehicle lost power steering functionality. The service stability track, traction control, and the loss of power steering warning lights were illuminated. The contact stated that he used physical strength to steer the vehicle after the power steering assist failure to the residence. The vehicle was taken to a local mechanic who diagnosed that the angle sensor was defective and there was a loss of communication. The contact was informed that due to the failure and the loss of communication, the power steering assist, hill assist, and traction control features were disabled. The vehicle was not repaired due to a needed part being on backorder since November 2023. The manufacturer was notified of the failure and a complaint was filed. The failure mileage was approximately 69,000.

- Orient, IL, USA

I am writing to you as I just read an article about my Explorer being recalled for a different issue, pieces of trim flying off (which happened to us several years ago). I took to the dealership then, they replaced and it immediately cracked again. They were blaming my door as being off and causing the damage. I took to a repair shop (non-Ford) to look at and they told me that they had seen this alot and Ford knew there was a problem and it wasn't my door. It made me extremely upset as it almost caused an accident while we were on the freeway. This complaint is for a completely different safety issue and is recent. I am mentioning the above incident as my car this time was taken to a different repair shop. Their response was very similar to the above repair shop that Ford knows there is a problem as the part is on a national backorder. After a recent snowstorm, my husband went to drive his car to work. The storm had passed, but roads were still dangerous. As he was pulling out of the garage, multiple alarms showed up on the dashboard. "Hill Start Assist Not Available", Service AdvanceTrac, "Steering Assist Fault Service Required". He didn't fully know what any of these meant and had just driven the car the day before with no issues. As soon as he pulled out on the roads, he realized the power steering was out. He is lucky that he didn't crash as the roads were still icy and snow covered. Up until these alarms, there was NO warning. What if it happened while in the middle of driving? I drive that car every day w my kids and my husband took it that Sunday as it is better in snow. I can't even imagine what would have happened if I was driving as there is NO WAY I could have steered that car. Somehow we got the last replacement part (repair was over $3000!) and I only have 68,000 miles on my car. How can a part that is on an older Ford be on national backorder if there isn't a major problem! The rack and pinion w computer module was replaced.

- Germantown, WI, USA

Complete failure of steering rack, causing the car to be completely undriveable. Poses a massive safety risk which could have resulted in injury or death had it occured at the wrong time or place.

- Limington, ME, USA

Grinding/knocking noise when driving and turning front wheel either right or left. Was told need new steering gear. Only 115K miles on car. NUMEROUS complaints online from other 2016 Ford Explorer owners with SAME issue. This is a safety issue as the car is not safe to drive, yet this is my only means of transportation. No warning lights. Verified problem with Ford dealership - but part is NOT available. Now what?! THIS SHOULD BE A RECALL FROM FORD.

- Jefferson , GA, USA

The electronic steering went out while driving making stearing very difficult and dangerous. I found out this is an issue that many ha e had and they have not recalled this dangerous part.

- Lees Summit, MO, USA