3.3

definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
39,955 miles

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problem #2

Feb 182019

Explorer

  • 48,000 miles
The contact owns a 2016 Ford Explorer. While driving approximately 25 mph, there was an abnormal grinding noise coming from the steering and the steering wheel became difficult to turn. The vehicle was taken to parkway Ford Lincoln (located at 311 commercial pkwy, dover, oh 44622, (330) 343-6681) where it was diagnosed that the steering rack needed to be replaced. The vehicle was not repaired. The manufacturer was contacted. The approximate failure mileage was 48,000.

- Cadiz, OH, USA

problem #1

May 142018

Explorer

  • 31,910 miles
The contact owns a 2016 Ford Explorer. While driving various speeds, an abnormal noise was heard. There were no warning indicators illuminated. The vehicle was taken to haldeman Ford (2443 lehigh St, allentown, pa) where it was diagnosed that the steering rack failed. The vehicle was repaired. The manufacturer was not notified. The failure mileage was approximately 31,910. The VIN was not available.

- Easton, PA, USA