The contact owns a 2017 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure). The contact stated that a piece of the windshield exterior A-pillar trim was loose. The vehicle was taken to the local dealer, and the contact had contacted the dealer several times, but the vehicle was not diagnosed or repaired. The manufacturer was contacted and informed the contact that parts were not yet available to repair the vehicle. The failure mileage was approximately 38,000.

- Cabot, AR, USA

The contact owns a 2017 Ford Explorer. The contact received notifications of NHTSA Campaign Numbers: 24V031000 (Structure) and 25V347000 (Structure). However, the parts to do the recall repairs were not yet available. The contact stated while driving 70 MPH, the passenger's side windshield exterior A-pillar trim detached from the vehicle. The contact inspected the vehicle once at the destination and noticed that the driver-??s side A-pillar trim was loose. The vehicle was not taken to the dealer or to an independent mechanic. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 80,000.

- Webster, MN, USA

The contact owns a 2017 Ford Explorer. The contact received notifications of NHTSA Campaign Numbers: 24V031000 (Structure) and 25V347000 (Structure); however, the parts to do the recall repairs were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. An unknown dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure.

- Miami Beach, FL, USA

The contact owns a 2017 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was unavailable. The contact stated that the driver's side and passenger's side windshield exterior A-pillar trims had separated from the vehicle. The local dealer was contacted, and it was confirmed that the part was not yet available. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was 100,000.

- Louisville, KY, USA

The contact owns a 2017 Ford Explorer. The contact stated while driving at various speeds, the driver's side windshield exterior A-Pillar trim made an abnormal rattling sound. The contact stated that the failure had started over 2 years ago. The contact had received notification of NHTSA Campaign Number: 24V031000 (Structure); and contacted the dealer and the manufacturer about parts availability but was informed that the part to do the recall repair was not yet available. The vehicle was not yet repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 74,000.

- Hampstead, NC, USA

The contact owns a 2017 Ford Explorer. The contact received notifications of NHTSA Campaign Numbers: 24V031000 (Structure) and 25V347000 (Structure). The contact stated that upon receiving the recall notifications, the contact inspected the parked vehicle and noticed that the driver's side windshield exterior A-pillar trim was loose. The contact applied double sided tape to the trim. Additionally, the contact stated that while the vehicle was parked on another occasion, the contact noticed that the driver's side door rubber gasket had split. The vehicle was taken to an unknown dealer on several occasions and the contact was advised that the parts were not yet available for the recall repairs. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was unknown.

- Cadiz, KY, USA

The contact owns a 2017 Ford Explorer. The contact received notifications of NHTSA Campaign Numbers: 24V031000 (Structure) and 25V347000 (Structure). The contact stated that the exterior A-pillar trim was detaching. The local dealer was contacted and confirmed that the parts were backordered. The vehicle was not diagnosed or repaired. The manufacturer was unreachable, and the call went to a recorded voice message. The failure mileage was approximately 74,000.

- Mickleton, NJ, USA

The contact owns a 2017 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was contacted, and it was confirmed that the recall repair was not available. The manufacturer was made aware of the issue. The contact had not experienced a failure.

- Lynchburg, VA, USA

The contact owns a 2017 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The contact stated that the rubbers and trims surrounding the windshield were dry-rotted and were gradually peeling off and detaching from the vehicle. The dealer was notified of the failure and confirmed that the part was not yet available. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 80,000.

- Raleigh, NC, USA

The contact owns a 2017 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The contact stated that the driver's side windshield exterior A-Pillar trim had become loose. The vehicle was taken to the dealer, where it was inspected, and the part was ordered. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 18,000.

- Toms River, NJ, USA

The contact owns a 2017 Ford Explorer. The contact received notification of NHTSA Campaign Number: 25V347000 (Structure); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the touch pad numbers on the door that light up to indicate the time needed to unlock the door were illuminated even though the key was not being used to unlock the door. The dealer was contacted. The manufacturer was not made aware of the issue. The failure mileage was 160,282.

- Baker, LA, USA

The contact owns a 2017 Ford Explorer. The contact stated that while the vehicle was parked, the contact became aware that the front driver-??s side and passenger's side trim pieces were fractured around the front windshield. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part for the recall repair was not available. The dealer was made aware of the failure. The manufacturer was made aware of the failure. The failure mileage was unknown.

- Saint Bernard, LA, USA

The contact owns a 2017 Ford Explorer. The contact received notification of NHTSA Campaign Number: 25V347000 (Structure); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that there was a sound of wind coming entering the cabin of the vehicle. The contact became aware that the B-pillar trim had detached on the driver's side front door. The contact attempted to secure the trim piece with tape. The dealer was contacted, and it was confirmed that the part was not yet available. The contact spoke with another dealer, Randy Wise Ford, Inc. (968 S Ortonville Rd, Ortonville, MI 48462), who also confirmed the part was not yet available for the repair. The manufacturer was made aware of the issue. The failure mileage was approximately 70,000.

- Hazlehurst, MS, USA

The contact owns a 2017 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The contact stated that the windshield exterior A-pillar trims were loose. The vehicle was taken to the dealer, where the trims were secured with black tape. The contact stated that the failure required tape to be applied to the trim pieces. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure and referred the contact to the dealer for assistance. The failure mileage was approximately 40,000.

- Houston, TX, USA

The contact owns a 2017 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The contact stated that one of the windshield exterior A-pillar trims had completely detached while the other trim was partially detached. The vehicle was taken to the dealer, where it was confirmed that the part to do the recall repair was not yet available. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 75,000.

- Pearland, TX, USA

The contact owns a 2017 Ford Explorer. The contact received notifications of NHTSA Campaign Numbers: 24V031000 (Structure) and 25V347000 (Structure); however, the parts to do the recall repairs were unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The contact stated that the A-pillar and B-pillar trims were beginning to bubble and detach from the vehicle. The dealer was contacted and confirmed that parts for the recall repairs were not yet available. The manufacturer was not made aware of the issue. The failure mileage was approximately 55,000.

- El Paso, TX, USA

The contact owns a 2017 Ford Explorer. The contact received notifications of NHTSA Campaign Numbers: 20V031000 (Structure) and 25V347000 (Structure); however, the parts to do the recall repairs were not yet available. The contact stated that both windshield exterior A-pillar trims had detached and hit other vehicles while driving approximately 60 MPH on different occasions, nearly causing crashes. Additionally, the contact stated that the driver's side and passenger's side door B-pillar trims had become loose. The vehicle was taken to the dealer, where it was inspected, and the contact was advised that a fee would be charged for the repairs. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 38,000.

- Kenneth City, FL, USA

The contact owns a 2017 Ford Explorer. The contact received notifications of NHTSA Campaign Numbers: 24V031000 (Structure) and 25V347000 (Structure); however, the parts to do the recall repairs were not yet available. The contact stated that the driver-??s side A-pillar trim had become loosened, and the passenger-??s side B-pillar trim had separated from the vehicle. The local dealer was notified of the failure but confirmed that parts were not yet unavailable. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was unknown.

- Laredo, TX, USA

The contact owns a 2017 Ford Explorer. The contact received notification of NHTSA Campaign Number: 25V347000 (Structure); however, the part to do the recall repair was not yet available. The contact stated that the driver's side exterior door B-Pillar trim had detached. The vehicle was taken to the dealer, where the trim was secured with tape; however, the failure recurred while driving, causing the key entry pad mounted on the B-pillar to fracture in half. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 45,010.

- Red Bank, NJ, USA

The contact owns a 2017 Ford Explorer. The contact received notifications of NHTSA Campaign Numbers: 24V031000 (Structure) and 25V347000 (Structure); however, the parts to do the recall repairs were not yet available. The contact stated that the driver's side windshield exterior A-pillar trim and the driver's side door exterior B-pillar trim had separated from the vehicle. The local dealer was notified of the failure but offered no assistance. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was unknown.

- Elk Grove, CA, USA