The contact owns a 2017 Ford Explorer. The contact stated that while driving at an undisclosed speed, the passenger's side windshield A-pillar trim started to detach. The contact received notifications of NHTSA Campaign Numbers: 24V031000 (Structure) and 25V347000 (Structure); however, the parts to do the recall repairs were not yet available. The vehicle was taken to the dealer, where it was diagnosed that the passenger's side windshield A-pillar trim retention clips had failed and needed to be replaced. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repairs. The manufacturer was made aware of the failure. The failure mileage was approximately 121,660. VIN tool confirms parts not available.

- Englewood, NJ, USA

The contact owns a 2017 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (STRUCTURE); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirm parts not available.

- North St Paul, MN, USA

The contact owns a 2017 Ford Explorer. The contact stated that the B-pillar trim was loose. There were no warning lights illuminated. The contact received notification of NHTSA Campaign Number: 25V347000 (Structure); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 130,000. VIN tool confirms parts not available.

- Griffin, GA, USA

The contact owns a 2017 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the exterior A-pillar trim had detached. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was 150,000. VIN tool confirms parts not available.

- Union, MS, USA

The contact owns a 2017 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the exterior A-pillar trim had detached. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was unknown. VIN tool confirms parts not available.

- Lawrenceburg, KY, USA

The contact owns a 2017 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. Additionally, the contact stated that upon taking the vehicle to the dealer for an oil change, the dealer removed the windshield exterior A-pillar trims without the authorization. The dealer informed the contact that the trims were removed because of the recall; however, the contact stated that the vehicle had not experienced the failure prior to the trims being removed. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. VIN tool confirms parts not available.

- Lexington, SC, USA

The contact owns a 2017 Ford Explorer. The contact stated while driving on several occasions at various speeds, the rubber sealing and the plastic tray where the wiper blades rest, blew off in pieces. Additionally, the contact stated that there was a leak coming a roof from the middle of the top of the windshield and the dashboard was peeling. The vehicle was taken to a dealer where it was diagnosed that that the plastic and rubber around the windshield needed to be replaced. The vehicle was not repaired. The manufacturer was notified of the failure. The failure mileage was approximately 74,000.

- Port Saint Lucie, FL, USA

The contact owns a 2017 Ford Explorer. The contact received notification of NHTSA Campaign Numbers: 24V031000 (Structure) and 25V347000 (Structure); however, the parts to do the recall repairs were not yet available. The contact stated that while driving 60 MPH, the driver's side windshield exterior A-pillar trim separated and flew off the vehicle. Additionally, the contact stated that the exterior trim located at the base of the windshield was detaching. The dealer inspected the vehicle at the residence. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 85,000. VIN tool confirms parts not available.

- Fort Worth, TX, USA

The contact owns a 2017 Ford Explorer. The contact received notifications of NHTSA Campaign numbers: 24V031000 (Structure) and 25V347000 (Structure); however, the parts to do the recall repairs were not yet available. The contact stated while driving 40 MPH, the passenger-??s side A-pillar trim detached from the vehicle. The local dealer was contacted. The vehicle was not repaired. The contact stated that on a separate occasion, while driving at various speeds, the driver's side A-Pillar trim loosened. The local dealer was not contacted. The vehicle was not repaired for the most recent failure. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was unknown. VIN tool confirms parts not available.

- Thornton, CO, USA

The contact owns a 2017 Ford Explorer. The contact received notification of NHTSA Campaign Number: 25V347000 (Structure); however, the part to do the recall repair was not yet available. The local dealer was made aware of the issue and confirmed that parts were not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Portland, TX, USA

The contact owns a 2017 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The contact stated while driving 70 MPH, the driver's side windshield exterior A-pillar trim separated from the vehicle and flew off. The vehicle was taken to the dealer, where it was inspected. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure. The failure mileage was approximately 120,000. VIN tool confirms parts not available.

- Edmond, OK, USA

The contact owns a 2017 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The contact stated that the driver's side and passenger's side windshield exterior A-pillar trims had detached. The vehicle was taken to the dealer and was inspected. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure and referred the contact to the dealer for assistance. The failure mileage was approximately 30,000. VIN tool confirms parts not available.

- Atlantic Beach, NC, USA

The contact owns a 2017 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The contact stated while driving at an undisclosed speed, the front driver-??s and front passenger-??s side A-pillar trims detached. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was approximately 85,000. VIN tool confirms parts not available.

- Holland, MI, USA

The contact owns a 2017 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was not yet available. The contact stated the passenger's side windshield exterior A-pillar trim had separated from the vehicle. The dealer was contacted. The vehicle was not repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the failure and informed the contact that the parts were not yet available because it was discovered that the recall parts were manufactured incorrectly, and parts were being manufactured correctly. The failure mileage was approximately 63,000. VIN tool confirms parts not available.

- Bay City, TX, USA

The contact owns a 2017 Ford Explorer. The contact received notification of NHTSA Campaign Numbers: 24V031000 (Structure) and 25V347000 (Structure). The contact stated that while the vehicle was parked, the contact became aware that the plastic covering had partially detached from the driver-??s door, and the exterior A-pillar trim on the driver-??s and passenger-??s side windshield had detached. The vehicle was taken to a dealer, and it was determined that the failures were associated with the recalls. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 94,000. VIN tool confirms parts not available.

- Sierra Vista, AZ, USA

The contact owns a 2017 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Woolwich Township, NJ, USA

The contact owns a 2017 Ford Explorer. The contact received notification of NHTSA Campaign Number: 25V347000 (STRUCTURE); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- San Diego, CA, USA

The contact owns a 2017 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (STRUCTURE); however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Duluth, GA, USA

The contact owns a 2017 Ford Explorer. The contact received notification of NHTSA Campaign Number: 25V347000 (Structure); however, the part to do the recall repair was not yet available. The local dealer was not contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- White Hall, AR, USA

The contact owns a 2017 Ford Explorer. The contact stated that while driving at an undisclosed speed, the front driver's side B-Pillar detached and flew off. In addition, the contact stated that the failure caused the keyless entry feature to become inoperable. The vehicle was taken to the dealer, and the contact was informed that parts were not available to repair the vehicle. The contact received notification of NHTSA Campaign Number: 25V347000 (Structure); however, the part to do the recall repair was unavailable. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the failure. The failure mileage was 170,000. VIN tool confirms parts not available.

- Winston Salem, NC, USA