The contact owns a 2017 Ford Explorer. The contact stated that while driving at approximately 55 MPH, the driver's side trim panel detached and made a loud sound. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 139,996. VIN tool confirms parts not available.

- Kansas City, MO, USA

The contact owns a 2017 Ford Explorer. The contact stated while driving 70 MPH, there was a loud banging sound coming from outside the driver's side door. The contact steered the vehicle to the side of the road and observed that the keypad had detached and was hanging on by the wires. The contact continued to drive, and the keypad detached from the vehicle. The vehicle was taken to a dealer where it was diagnosed that the keyless entry pad needed to be replaced. The vehicle was repaired. The manufacturer was notified of the failure. The failure mileage was approximately 90,000.

- Dale, IN, USA

The contact owns a 2017 Ford Explorer. The contact stated that while driving at undisclosed speeds, the driver's side trim detached and was flapping. There were no warning lights illuminated. The vehicle was taken to the local dealer, where it was diagnosed that the trim needed to be replaced. The vehicle was not repaired. The manufacturer was not contacted. The failure mileage was approximately 61,000.

- Carmel, IN, USA

The contact owns a 2017 Ford Explorer. The contact stated while driving approximately 40 MPH, the A-pillar trim detached and struck another vehicle. No Police report was filed. No known injuries were sustained. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was made aware of the issue. The failure was approximately 72,000. VIN tool confirms parts not available.

- Pacific, MO, USA

The contact owns a 2017 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the passenger's side exterior trim detached from the front windshield. The vehicle was taken to the dealer. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was unknown. VIN tool confirms parts not available.

- Apple Valley, CA, USA

The contact owns a 2017 Ford Explorer. The contact stated while driving approximately 55 MPH, there was a loud sound before the A-pillar trim on the passenger's side flew off the vehicle. The contact stated that the driver's side was loosened. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure) however, the part to do the recall repair was not yet available. The local dealer was contacted and confirmed that the part was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 78,735. VIN tool confirms parts not available.

- Myrtle Beach, SC, USA

The contact owns a 2017 Ford Explorer. The contact stated that while driving at approximately 30 MPH, there was a whistling sound coming through the exterior windshield A-pillar trim. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure) however, the part to do the recall repair was not yet available. The contact stated that the dealer was contacted and confirmed that the remedy was not available. The vehicle was not diagnosed or repaired. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The failure mileage was approximately 71,000. VIN tool confirms parts not available.

- Terrytown, LA, USA

The contact's husband owns a 2017 Ford Explorer. The contact stated that while her husband driving at approximately 50 MPH, he observed a part flapping. The vehicle was taken to an independent dealer where it was diagnosed that the Exterior A-Pillar Trim needed to be replaced. The vehicle was not repaired. The vehicle was then taken to a dealer where it was diagnosed that the Exterior A-Pillar Trim needed to be replaced. The vehicle was not repaired. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure) however, the part to do the recall repair was not yet available. The manufacturer was notified of the failure. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The failure mileage was approximately 130,000.

- Frisco, TX, USA

The contact owns a 2017 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure) however, the part to do the recall repair was not yet available. The local dealer was contacted. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The manufacturer was not made aware of the issue. The contact had not experienced a failure. VIN tool confirms parts not available.

- Washington, DC, USA

The contact owns a 2017 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The dealer was made aware of the issue and confirmed that parts were not yet available. The manufacturer was made aware of the issue and confirmed that parts were not yet available. The contact had not experienced a failure. VIN tool confirms parts not available.

- Sour Lake, TX, USA

The contact owns a 2017 Ford Explorer. The contact stated that the passenger's side front door clips needed to be replaced. While having the car washed, the contact was informed that the exterior top windshield trim was extremely sharp. Additionally, the exterior trim was loose. There were no warning lights illuminated. The contact called the local dealer, but the vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and opened a case. The failure mileage was approximately 50,000.

- Pawleys Island, SC, USA

The contact owns a 2017 Ford Explorer. The contact stated that the exterior trims on the front passenger's side and the front driver's side windows were detaching. Additionally, the contact stated that while his wife was driving 75 MPH, the vehicle started shuddering and lost motive power. The contact's wife veered to the side of the road. The check engine warning light was illuminated. The contact stated that his wife was able to restart the vehicle and drove to the nearby residence. The vehicle was taken to the dealer, where it was diagnosed that the water pump had failed, and the front engine mount had collapsed. The dealer determined that the water pump needed to be replaced and the front engine mount needed to be replaced. The vehicle was not repaired. The manufacturer was not notified of the failure. The failure mileage was approximately 77,000.

- Spring Valley, CA, USA

The contact owns a 2017 Ford Explorer. The contact stated while driving 45-?"50 MPH, the driver's side panel near the windshield detached and the trim on the windshield detached. While driving at various speeds, the windshield was rattling. There were no warning lights illuminated. The vehicle was taken to the local dealer, and the contact was informed that the repair parts were not yet available. The vehicle was not diagnosed or repaired. The contact stated that the failure was related to NHTSA Campaign Number: 24V031000 (Structure). The manufacturer was not contacted. The approximate failure mileage was 81,000.

- Aubrey, TX, USA

The contact owns a 2017 Ford Explorer. The contact received notification of NHTSA Campaign Number: 24V031000 (Structure) however, the part to do the recall repair was not yet available. The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that while driving at an undisclosed speed, the exterior trim detached and flew off. The contact stated that the failure almost caused an accident because the trim flew onto another driver's windshield. The vehicle was taken to the dealer and the contact was informed that the recall was not an active recall. The dealer was made aware of the failure but confirmed that parts were not yet available. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 100,000.

- Olympia, WA, USA

The contact owns a 2017 Ford Explorer. The contact stated that while driving at an undisclosed speed, the roof rail fractured. The contact stated that two years ago a recall notification for the failure was received, and the recall repair was completed. The vehicle was taken to the dealer where it was diagnosed with fractured roof rail assembly. The contact was informed that the roof rail assembly needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure. The failure mileage was approximately 69,000. The contact stated the roof rail detached and flew off of the car on the freeway. The piece that is attached to the vehicle remains on the car. Also, the contact is requesting an update on the complaint.

- Chandler, AZ, USA

The contact owns a 2017 Ford Explorer. The contact stated while driving 45 MPH, the contact heard a slapping sound coming from the vehicle and became aware that the front driver-??s side windshield trim had detached and struck the vehicle behind. The vehicle was not diagnosed or repaired. The manufacturer was not notified of the failure. The failure mileage was 126,000.

- Punta Gorda, FL, USA

The contact owns a 2017 Ford Explorer. The contact stated that the rubber on the window trim between the passenger-??s side front door and windshield had started to separate. One day while driving at highway speeds, the window trim detached from the vehicle. The contact stated that the rubber on the driver side window trim had also started to separate. The contact believed that the panel would also detach. Neither the dealer nor the manufacturer was notified of the failure. The vehicle was not diagnosed or repaired. The failure mileage was unknown.

- West Palm Beach, FL, USA

The contact owns a 2017 Ford Explorer. The contact stated while driving 70 MPH, the passenger's side windshield panel separated. The contact continued driving. The manufacturer was notified of the failure, and a case was opened. An unknown dealer was notified of the failure and provide the contact a cost for the repair. The vehicle was not repaired. The failure mileage was approximately 117,000.

- Lufkin, TX, USA

The contact owns a 2017 Ford Explorer. The contact stated while driving 60 MPH, the passenger's side windshield trim panel separated and struck the front passenger's side door. The contact continued driving. The vehicle was taken to the dealer, where the passenger's side windshield trim panel was replaced; however, the failure recurred. The contact stated while driving 70-75 MPH, the passenger's side windshield trim panel separated and struck the front passenger's side door. The contact stated that he was startled and slightly swerved to the left. The part then flew to the rear of the vehicle, causing the vehicle behind to swerve to the left as well. The vehicle was not repaired. The contact related the failure to NHTSA Action Number: PE23001 (Structure). The manufacturer was notified of the failure, but no assistance was provided. The failure mileage was approximately 100,000.

- Fort Wayne, IN, USA

The contact owns a 2017 Ford Explorer. The contact stated while driving at an undisclosed speed, the front passenger-??s side windshield pillar fractured. The dealer was notified of the failure and the contact was given an estimate for the repair. The manufacturer was also notified of the failure and the contact was informed that the vehicle was not covered under recall or warranty. The contact also noticed that the front driver-??s side pillar had also become loosened. The vehicle was not repaired. The failure mileage was approximately 76,000.

- West Islip, NY, USA