10.0

really awful
Crashes / Fires:
6 / 2
Injuries / Deaths:
7 / 0
Average Mileage:
10,564 miles

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« Read the previous 20 complaints

problem #90

Feb 022023

Explorer

  • miles
The driver side windshield panel thing flew off while I was driving.

- Nacogdoches , TX, USA

problem #89

Sep 052020

Explorer 6-cyl

  • miles
I bought the 2017 Ford Explorer on 8/29/2020. The next month I drove to Nags Head, N.C. from Nashville, Tn. Sometime within an hour of arrival, the a piece of trim on the passenger side panel between the doors fell off while going over the bridges. We never saw it and did not know where it landed. I ordered a replacement from Ford Parts to replace it.

- Nashville, TN, USA

problem #88

Jun 112021

Explorer

  • miles
Front drivers side trim piece for windshield flew off going 75mph on interstate. Had it replace and did it again a few months later. Passenger side is loose but has not come off yet.

- Bouton, IA, USA

problem #87

Jan 012020

Explorer

  • 12,000 miles
The contact owns a 2017 Ford Explorer. The contact stated while driving 65 MPH, the driver's side front window trim detached. The contact pulled over but was unable to locate the window trim. The dealer was made aware of the failure and confirmed that the driver's side front window trim needed to be replaced; however, the replacement part was on backorder. The contact was able to purchase the replacement part online; however, he had to glue it to the front driver's side window due to fractured clips used to secure the window trim in place. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was not made aware of the failure. The failure mileage was approximately 12,000.

- Hampton, VA, USA

problem #86

Jul 062021

Explorer 6-cyl

  • miles
Left windshield trim suddenly detached while driving on freeway, which presents the risk of flying debris striking other cars; since I was in the left lane during the incident in the middle of Nebraska and it landed in the median, no others were known to be struck. Since the problem was a known issue within a Ford Explorer owner's group on Facebook, I simply ordered a replacement part soon after it happened and did not notify anybody. However, keep in mind that since I had a windshield crack and it was replaced with a new trim panel in December 2022, the replacement part is not available anymore as well.

- Meridian, ID, USA

problem #85

Jan 182023

Explorer 6-cyl

  • miles
Driving from Lubbock Texas home to Carlsbad New Mexico on January 18. Very windy out. At approximately 6:00 pm my wife and I heard a noise like something light hit our windshield. It was dark when we got home and we went to bed. Got up to go to the office in the am and same the drivers side A pillar windshield trim piece missing. Saw that there was a recall for this issued in Dec 2022. Went to the Ford Dealer and they said this vehicle was not in the recall list. Why?

- Carlsbad, NM, USA

problem #84

Dec 232022

Explorer

  • miles
At the end of December 2022, my entire right side of my windshield trim piece flew off on the highway. In addition, my right side passenger applique has come off twice on the highway since summer of 2021. The second one was a replacement and it only lasted less than a year before flying off while on the highway again in the fall of 2022. Pictures attached show the windshield piece completely cracked and flew off taking the seal with it.

- Princeton, TX, USA

problem #83

Jul 192020

Explorer

  • miles
Windshield trim panel flew off my car while traveling at highway speeds. I was traveling on the highway when suddenly the trim and seal under the trim flew off my car and got caught on my side mirror. I was in the middle of a trip nowhere near a ford dealer and had to tape up my car so that it was protected from the elements. I had to pay hundreds of dollars to fix this problem on my own.

- Swansboro, DC, USA

problem #82

Jan 222023

Explorer

  • miles
The right side trim piece on the windshield came off while driving and was dangerous for me and my passenger. The whole side is exposed and will most likely leak. The rubber gasket tore after the trim piece came off and was hitting the side window.

- Alvin , TX, USA

problem #81

Oct 282022

Explorer

  • miles
Front hood top coat issue. I bought the vehicle in Oct -??22, and it had a pre-existing issue on the front hood.

- West Chester, PA, USA

problem #80

Dec 222022

Explorer

  • miles
The side pillars on both the driver side and front passenger side became loose. There was a definite rattle sound inside the car. Thankfully I noticed it before they flew off and hit another person/car on the highway. This could have led to multiple injuries. When I brought the car back to the dealership they mentioned that this has happened to other cars. Perhaps there needs to be a recall. This only compounds the situation I had in April of 2022. While driving on a highway I suddenly had a rattle in the front window. I discovered that the moulding had rotted and the window was separating. When replaced by the dealership, they told me that they have dealt with this problem numerous times. Is it time to recall and have Ford pay back these expenses?

- Lake Jackson, TX, USA

problem #79

Dec 162022

Explorer

  • miles
I was driving on I95 on Friday and the driver left side winshield outer pillar outer trim molding flew off in the wind very hard. On Saturday I was driving on the beltway when the passenger side right side windshield outer pillar outer trim molding few off I was so scared because I dont know if hit the windshiled of the car behind me. This is very dangerous. Now both are gone.

- Beltsville, MD, USA

problem #78

Mar 202022

Explorer 4-cyl

  • miles
I purchased 2 2017 ford explorers and they both developed the same problem. The plastic windshield pillar facia trim breaks off at highway speed. Not only is this a dangerous distraction to the driver, the part flying off at 65 mph becomes a projectile that is a hazard to vehicles following behind. Based on forums, you tube videos, and the availability of aftermarket replacement trim, this would appear to be a wide scale problem.

- Middleburgh, NY, USA

problem #77

Jul 012022

Explorer

  • miles
While driving on the highway the driver side windshield flew off the car into the roadway.

- Phoenix, AZ, USA

problem #76

Dec 012022

Explorer

  • miles
- The weather stripping around my front windshield failed and caused the molding around the windshield to also fail. - This failure occurred while driving at highway speeds. The flying debris alarmed me and could have obstructed my view. It could also have hit another vehicle and caused an accident. - There are instances online of this happening to Ford Explorers. Unknown if it has been inspected by dealers. - My vehicle has not yet been inspected for this defect. - There were no warning lamps or messages/symptoms before this failure. It first appeared on 12/1/2022. My vehicle is a 2017 and at 56000 miles.

- Pooler, GA, USA

problem #75

Oct 132022

Explorer 6-cyl

  • miles
Sunroof leaked & water dripped into top center light assembly and down either side of the windshield support frames, then into the back of the plastic panels under them, continuing down the supports that lead to far left & right frames and into the carpet under the rubber mats.Very concerned about water mixing with electrical parts of the lights in the overhead area over the dash & starting a fire.Tried to open sun roof so I could wipe the channels dry and reclose sunroof but the electric components to it stopped working probably due to water damage, so sunroof was now partially opened to the environment. Vehicle is available at my home in my driveway mostly covered by a blue tarp until I take it to the Ford dealer next week on Thursday to get inspected, checked & fixed (I hope).Was initially scared the water leak mixing with electricity of the overhead front lights & dripping behind the dash panel on either side of the front seats might create a spark and catch something on fire, but got fortunate and didn-??t happen.Do not know if Ford dealer can reproduce it until they check it next weeThurs, but one of representatives at dealership repair shop mentioned they are aware of a common problem where if the sunroof is not cleaned & checked regularly the drain channels can get clogged and cause water to leak inside the car-my reply -??why would Ford built car that leaks through the roof when it rains-??, could leak into electrical components inside the car-got no reply. Asked if this was the problem if Ford would fix it and pay for it and reply was we have to check it first to see what causes it and go from there. Told them I don-??t use the sunroof and have not opened it, and was told it can still happen.Best friend saw it, have not reported it to police, insurance company will not look at it unless I submit a claim which I haven-??t yet.Waiting to hear how much it will cost.No warning signs of problem until water started dripping from front overhead lights.

- Hampton, VA, USA

problem #74

Aug 232022

Explorer

  • miles
The hood on the vehicle has decay/bubbling. It is most prevalent along the front edge of the hood. I am not sure if this affects the structural integrity, safety worthiness, or latching aspects of the hood. If so, this is a major concern for all owners of this vehicle. I was made aware by another owner of same make and model that this is common occurrence.

- Amherst, OH, USA

problem #73

Aug 012022

Explorer

  • miles
Carbon monoxide leaking into my car-?"tailgate area and through the front hvac. Weird sound from engine that sounds and smells like electrical burning or something overheating.

- Ocala , FL, USA

problem #72

Apr 202022

Explorer

  • miles
The windshield trim has flown off of my car twice. It's happened twice bc I repaired and then 3 mos. later it happened again. The 1st time it flew off I was driving home in rush hour traffic in downtown fort worth, tx and it flew off into the oncoming traffic. I could have seriously injured someone or caused a wreck, having car parts flying off at high rates of speed in the middle of a major city.

- Fort Worth, TX, USA

problem #71

Apr 092022

Explorer

  • miles
Windshield trim loosened and detaches while driving. Can create a road hazard for others, increasing risk of an accident. Have seen in countless other Explorer with same problem! this is a major hazard!!!!

- Edinburg, TX, USA

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