10.0
really awful- Crashes / Fires:
- 6 / 2
- Injuries / Deaths:
- 7 / 0
- Average Mileage:
- 10,665 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
I am waitning for A pilar under recall over year and Ford never had that part available I check with the dealer on monthly bases they said the part never came.
- Sunland, CA, USA
Side trim with door unlock pad on it detached and blew of into the wind and almost flew into a vehicle behind me when I was Traveling down the interstate at about 70 mph, the posted speed limit. Luckily it did not strike the driver behind me but it was to close for comfort. They are put on the same way practically as the a trim that there already is a recall on.
- Green Bay, WI, USA
The a-pillar trim came off while driving down [XXX] in Florida. The rubber gasket around the windshield also came off with the trim. This occurred in June 2024. Over a year after the recall Ford still does not have a solution to repair. INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Ocala, FL, USA
Ford has failed to fix recall for over a year in which side Pilar-??s can detach from side of vehicle causing unsafe driving conditions or damage to other vehicles. I have called ford several times over the past year and they don-??t have parts to fix the issue and keep advising its months out.
- Anaheim, CA, USA
Driving down the highway and my A pillar trim detached from my driver side frame.also ripped off my leather stripping to my windshield ( I was told in November they would try and get this fixed before this happened it is now the end of March.) This recall was in January 24 of 2024.
- Marion, IL, USA
Recall information stated repair/parts would be available later 2024. It is now March 2025, my A-pillars are not being held on all the way and need to be replaced before a safety violation happens. I can-??t even take my vehicle through a car wash in fear they will be ripped out.
- Bremerton, WA, USA
The top and bottom rubber of the windshield is corroded, falling off, and flapping against the windshield. It is also making a whistling noise and wind is coming into vehicle from the top. I was told that the recall would fix that but once they came to fix it they only did the left and right side of windows and left the rest the way it was. I expressed my concerns on a few occasions but they refused to fix it. I-??m an elderly wheelchair bound female whose only transportation method is this vehicle. I have my daughter driving me to doctor-??s appointments and the whole time I-??m in the vehicle I-??m afraid the windshield will fly off. The noise is so loud and hard to hear. The sun roof appears to be leaking as well so air could be seeping though there too. The windshield wipers go off by themselves even when it-??s off or not raining. Even when the wipers are on there-??s a big delay to wipe windows which makes it hard to see. I-??m not sure if any of these issues are related but they have been brought to the attention of the manufacturer with no response.
- Duson, LA, USA
When driving home on a windy day the A-pillar applique trim fell off hitting my vehicle and just missed hitting the vehicle behind me. Before getting a recall notice on this I had and paid for a new A pillar applique trim replaced at a local Ford dealership which was over $200. After getting the recall I called them several times to get the other side replaced to keep this from happening again but never was responded back to. I finally reported this to Administrator, National Highway Traffic Safety Administration on !0/18/24 claim number 11620594 but they never did anything about it. Please respond so I can have this recall taken care of!
- Schaller, IA, USA
Ford motor company and my car dealership have failed to perform the necessary repairs to my vehicle related to a safety recall for the A-pillar Trim pieces. I have tried several times to have this fixed and each time the dealership stops communication and says they are unable to get the necessary parts from Ford.
- Pendleton, IN, USA
A-pillar trim pieces falling off. Recall 24V031. Have been calling weekly since Dec 2024. Local Ford Dealer continues to insist parts are not available.
- Yucaipa, CA, USA
Ford has not had a remedy for Manufacturer Recall Number 24S02 NHTSA Recall Number 24V031 Recall Status Recall Incomplete, remedy not yet available. Says it suppose to be in the later half of 2024 and now its 2025. The exterior windshield pillar has flown off the windshield.
- Kalispell, MT, USA
The a-pilar cover came loose, as described in the recall, while on the highway at legal speed of 65mph. It remained attached to a rubber piece and started flapping around the windshield and passenger side door, until it completely detached and blew into traffic. This occurred in December 2023, reported to insurance but was told it's covered by recall. As of yet, no repair path is provided by Ford. Help pleasr.
- Sterling , VA, USA
Received letter on February 2024 regarding recall notice 24S02/NHTSA Recall 24V031. The exterior pillar trim which borders the right side of the windshield flew off while driving on the interstate and could have caused a major accident. We went to our local Ford dealership several times to inquire if they could assist with getting the needed parts in also. I called the vehicle safety hotline and reported this incident (case # 11629172). We were told that someone would be in touch with us and NO ONE HAS RESPONDED TO THIS URGENT AND VERY DANGEROUS INCIDENT!! We are afraid to now drive the vehicle because of the danger of the left exterior pillar trim flying off and causing a major crash critically injuring or killing someone. We do expect a response to this critical issue ASAP!!
- Summerfield , FL, USA
I have been waiting 12 months for Ford to provide my local dealer with the parts required to fix the window pillars that can come loose, as referenced in the open recall (24V031000). Several months ago, one of the recalled pillars flew off on the freeway, causing the car behind me to swerve at 70mph. Fortunately, nobody got hurt. My local dealer has tried & tried to get the parts from Ford Motor but still cannot get adequate supply to take care of my recall service. Ford is not doing what they need to do on the parts supply.
- Rocklin, CA, USA
The A-Pillar trim (passenger side)became detached as I was driving 60 MPH on [XXX]. I paid $350 to have it repaired at because I wasn-??t aware of the recall at that time.. The repair shop was Inland Empire Collision Riverside, CA 92507 phone 951.788.4860 Several months later the driver side became detached as I was driving [XXX].. I took my car to a trusted mechanic & he informed me of the recall. I went to Raceway Ford dealership and the service rep Edwin Garcia file my claim to have my car repaired as well as my $350 refund.. That was 10 weeks ago.. I got a call from a lady (sorry she didn-??t identify herself) at Raceway (12/27/24) regarding a recall.. I informed her that Edwin had filed my claim and I would like to know the status-?? she replied-??-??give me 10 minutes and I-??ll call you back.. I never got a call back. Meanwhile I can-??t take my SUV to a automated car wash in fear of it leaking water ??'? inside.. Not to mention what a eyesore it is to look ??'? at-?? please put some fire ??"? under there feet to fix the problem that I didn-??t ask for.. I-??m loyal to the USA products because I-??m a small business person & I absolutely know the importance of patronizing USA ?? owned businesses-?? thank you?? INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)
- Riverside , CA, USA
Reference NHTSA Safety Recall 24V031. I was notified in February 2024 about the recall and was told the parts would be in at the end of the year. I contacted two dealers and neither has the parts available so they put me on their list to call when they get the parts in. The problem is that the exterior A-pillar trim clip attachments came loose last year on the bottom left side of my windshield. The trim was still attached at the top, but today the whole A-pillar appliqué trim flew off my vehicle while my daughter was driving on the interstate. She said she heard a noise and then saw the trim fly off. She wasn-??t sure at first what happened, but she did provide me a picture of my car with the trim missing (see attached). I am concerned about further damage to my vehicle from snowy wet conditions.
- Sparks, NV, USA
I paid for A pillar repair on my own and they have not sent out reimbursement remedies. See below. Jan 19,2024 Manufacturer Recall Number24S02 NHTSA Recall Number24V031 Recall StatusRecall Incomplete, remedy not yet available Summary IN SOME OF THE AFFECTED VEHICLES IT MAY BE POSSIBLE THAT SOME OF THE EXTERIOR A-PILLAR APPLIQUE TRIM CLIP ATTACHMENTS ARE NOT PROPERLY ENGAGED DUE TO IMPROPER ASSEMBLY OR REPAIR. IF THIS OCCURS, THE A-PILLAR APPLIQUE TRIM, WHICH BORDERS THE RIGHT AND LEFT SIDE OF THE WINDSHIELD, MAY BE LOOSE, MISSING OR BECOME DETACHED.
- Smithfield , NC, USA
Water leaking in the drivers side frame that goes down the inner column by the dash onto the floor board, leaks above the driver visor, and in the back frame in the trunk of driver side. I have had it checked over by a Ford dealer twice and they claim it was my sun roof-which it is not. When I tried to have it checked again with a non Ford mechanic, it-??s been too cold and rainy so the problem cannot be found. It has gotten worse in my car, water damage to the dash and I get condensation that forms on the inside of my windshield. Thought it occurred due to the windshield guard cover recall but that isn-??t the case.
- Long Bottom, OH, USA
Rubber seal around windshield is coming detached.
- Cocoa, FL, USA
- Loveland, OH, USA