10.0

really awful
Crashes / Fires:
6 / 2
Injuries / Deaths:
7 / 0
Average Mileage:
10,665 miles

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« Read the previous 20 complaints

problem #188

Feb 052024

Explorer

  • miles
I have a recall for my vehicle that was issued February 2024. Ford dealership has not fixed it due to the company saying the parts are not available. It is poor business on ford corporate not to furnish the parts and dangerous since it is broken. I am not happy with your business and ready to report this to someone higher up to get it repaired. The dealership can-??t help their customers due to the poor service from corporate.

- Goldsboro, NC, USA

problem #187

Jul 012024

Explorer

  • 100,000 miles
The drivers side Pilar applique which house the keyless entry came off while driving. It appears it is held on with double sided tape. If it were to fly off it would have posed a problem for other motorists and pedestrians. When looking up for other insidents online found this is a regular occurrence in this vehicle. I was able to double sided tape it again to fix temporary. However it occurs from time to time still. No warning prior to occurance.

- Eden, NY, USA

problem #186

Sep 202024

Explorer

  • miles
I was driving in the Columbia Gorge on highway and the Drivers Keyless entry trim Blew off, and broke in half, the top half hit the car behind me dented his hood and put a nick in his window. I'm very thankful the piece that broke did not cause an accident or kill anyone. The lower half (with the keypad) was flapping in the wind being held on by electrical wires. The keypad blew a fuse, sending me signals that the lift gate was open and I had 4 dogs in the back. Luckily the lift gate did not open, tossing my dogs or belongings on the highway, causing more road hazards.

- St. Ignatius, MT, USA

problem #185

Jul 232024

Explorer

  • miles
The black trim piece that is by the door and window (where the keyless entry pad is) flew off while driving. While getting the recall for the other piece, it was observed the other piece on the opposite door is lose as well. When I received the recall, I assumed the piece that flew off was the recall in question. Since the part flew off and the other is lose, I believe it is a safety hazard and apart of the same assembly problem like the piece of trim by the windshield.

- Edinburg, VA, USA

problem #184

Sep 202024

Explorer

  • miles
Front windshield cowl is made or substandard materials and is cracking. You do a google search or YouTube search and you will see that many are having this exact issue. It is a safety hazard. If the cowl breaks it can surprise or cover the windshield of the driver that can result in injury or death.

- Miami, FL, USA

problem #183

Aug 272024

Explorer

  • miles
In addition to the details involving NHTSA Safety Recall 24V031, any trim at the top of the windshield has either deteriorated or fallen completely off, while the material below the windshield is rotting away. This all makes me worry that the windshield could potentially shatter or come off on the road. I am not sure when the problem occurred or started to occur and I just became aware of it.

- San Antonio, TX, USA

problem #182

Aug 142024

Explorer

  • miles
The exterior "door entry keypad pillar molding trim" became detached from the vehicle and sent debris into the roadway while traveling on the highway. This component is the door access keypad found on the drivers side door of many Ford vehicles.

- Waxhaw, NC, USA

problem #181

Dec 092023

Explorer

  • miles
There's an open recall, I am not sure this is part of it. This part is falling off LH Door Entry Keypad Pillar and the RH Door Entry fell off while driving and I had to get it replaced. The paint of the hood is also bubbling up and chipping. I thought it was just wear. My step father has a 2016 version and he hardly dives it and it is happening to his too.

- Bloomfield, NJ, USA

problem #180

Jul 242023

Explorer

  • miles
The winshield side moulding is coming off. I got a letter and went to the dealer. They said they couldn-??t do anything about it. The left side molding is almost coming off.

- Bell Gardens, CA, USA

problem #179

Jul 202024

Explorer

  • miles
The illuminated B Pillar molding strip is coming off on the driver-??s side. It-??s half out. The B Pillar molding on the passenger side has started to come loose. These strips could detach on the highway and cause an accident. They should be included in recall 21532 and NHTSA RECALL 21V537

- Medford, NY, USA

problem #178

Feb 282024

Explorer

  • miles
Happen Feb.28/2024.windsheild part flew off my suv/hitting side my suv panel on door also loose. Could have hit another car. HWY 321 South 2 lane Hwy. Have called 3 times. Have been to dealership 3 times. C Ford. Keep telling me they have not received parts to fix. 5 mons. Still driving / With exposed around windsheild/ door panel doing same.

- Hickory, NC, USA

problem #177

Jun 122024

Explorer

  • miles
The Driver Door Trim with Keyless entry pad is loose and may fall off causing damage to other vehicles while driving and will damage the electric keyless entry system.

- Choudrant, LA, USA

problem #176

Jul 022024

Explorer

  • miles
While driving down the highway at high speed the EXTERIOR A-PILLAR APPLIQUE TRIM CLIP ATTACHMENT flew off my vehicle.

- North Canton, OH, USA

problem #175

Jan 242024

Explorer

  • miles
While driving at speeds over 35 mph, my 2017 Ford Explorer has started making a loud rattling noise that sounds like wind/air is coming through somewhere around the windshield. The sound is extremely loud when driving on the interstate or highways. After inspecting the inside and outside windshield area, I saw a very noticeable gap between the paneling/trim of the sides of the windshield and the seal. It appears to be loosening on both driver and passenger sides but more on the driver side of the windshield.

- Mount Pleasant, SC, USA

problem #174

Jan 052024

Explorer

  • miles
The trim between the drivers door and the back door is coming off. And the front passenger door does not shut right there is gaps.

- Patten, ME, USA

problem #173

Jan 032024

Explorer

  • miles
All plastic parts around all doors and windows have become detached. Windshield wipers do not stay on. All lights and gps go haywire and flash on and off gps system goes off and makes loud buzzing noise

- Riverside, MO, USA

problem #172

Nov 062023

Explorer

  • miles
The black trim/molding around the front windshield is breaking and perking off in chunks while driving on the freeway.

- Carlsbad , CA, USA

problem #171

Sep 122023

Explorer

  • miles
The B pillar molding/trim with keypad pulled away at the top corner of both driver and passenger front doors. Then, they flew off while on the freeway, with cars behind me driving 70 MPH.

- Carlsbad, CA, USA

problem #170

Feb 022024

Explorer

  • miles
A piece of the driver side exterior column flew off and into windshield causing crack and poor visibility because of it.

- Exeter, CA, USA

problem #169

Nov 012021

Explorer

  • miles
Shark fin antenna flew off the car. Plastic piece only, the rest of the component is attached and exposed. At a visit with the local Ford Dealership I had requested a repair to a current recall on the vehicle and to inspection the antenna. Upon their inspection they state they do not need to perform work on the recalled problem and that the shark fin would be $590 for the piece that detached although I did not hit anything for the plastic to fall off. Also, if I did hit it on something I believe the whole piece would've completely detached not just the plastic piece. Upon many google searches, it appears this is a common issue. This piece flying off the vehicle could fly into the vehicle behind me and at the rates of speed commonly traveled it could cause severe damage to the driver.

- Meshoppen, PA, USA

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