10.0

really awful
Crashes / Fires:
6 / 2
Injuries / Deaths:
7 / 0
Average Mileage:
11,226 miles

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« Read the previous 20 complaints

problem #135

Jun 302023

Explorer

  • miles
The front windshield side trim piece detached from my vehicle while driving and was hanging on by a tiny piece of rubber. I had to pull over on the interstate to pull it off which was very dangerous.

- Oklahoma City, OK, USA

problem #134

Jun 292023

Explorer

  • miles
Component: Passenger side windshield trim Safety Risk: I was traveling on the interstate between 70-75mph when the trim flew off. It went directly in the path of the vehicle behind me causing them to swerve. They nearly hit the vehicle in the left lane by doing so. Problem confirmed: No, just happened and have not contacted dealership yet Component inspected: No, was destroyed after being run over multiple times in rush hour traffic Warnings, messages, or symptoms: Just as it was happening there was a clicking or smacking sound then it went. Maybe 30 seconds between sound and part flying off.

- Rogers, AR, USA

problem #133

Jun 172023

Explorer

  • miles
Driver side windshield trim detached from vehicle while driving at highway speed. Do not have the actual trim, have photographs of the A-post where trim detached. Safety of other drivers at risk due to part flying off vehicle at highway speeds. A quick Google search shows this as an issue for many drivers. No inspection of the issue completed. No warning lamps or messages. Rubber trim around windshield began to degrade and rattle could be heard on occasion at highway speeds.

- Wake Forest, NC, USA

problem #132

Jun 032023

Explorer

  • miles
My Wife, child, and I, were driving down the interstate and the exterior driver side panel by the windshield flew just flew off. When we stopped at a gas station it looked like serious deterioration to the seal and clips that held it together was present. The clips were all broken. On this same trip, we began to hear what sounded like bees buzzing in the dash. We stopped again to worry that something had to be going wrong. We did some research on the spot, and it seems to be the windshield cowl. After getting home it we did more research and it looks like these are very common issues, but when we talk to Ford, they just dismiss our concerns and tell us it's not covered under warranty. even though it's an apparent quality control issue on their part. We bought this vehicle used about 5 months ago and have put less than 5 thousand miles on it. We do not have the panel that flew off as we were unsure what had happened until we stopped down the road many miles at the next exit. The car itself is available to be inspected. Our safety was affected because this panel could have hit a motorist or become a road hazard.

- Madison, AL, USA

problem #131

May 192023

Explorer

  • miles
When you hit the button to close the hatch whether it be by the hatch button, dash button or key fob button if something is in the way it doesn-??t stop closing. So if your arm or a small child-??s head, arm it would just keep closing. If it can-??t latch it does go back up but that is only when it goes all the way down.

- Bryans Road, MD, USA

problem #130

Mar 152023

Explorer

  • miles
The pillar trim windshield molding on both sides detached and flew off the vehicle while driving on the highway.

- North Las Vegas, NV, USA

problem #129

May 262023

Explorer

  • miles
Windshield trim flew off driving down the interstate, hit my side mirror, and passenger window. The trim piece put my family and me in a dangerous situation. It could have easily broken the window. No warning.

- Palatka , FL, USA

problem #128

May 272023

Explorer

  • miles
Right side pillar trim detached at 70 mph on freeway causing other vehicles to avoid flying debris.

- Carmichael, CA, USA

problem #127

May 192023

Explorer

  • miles
The windshield trim on the drivers side flew off while I was driving on the highway unexpectedly and startled me. I was driving at 75mph and could have easily lost control of my vehicle. This is very dangerous! While searching for how to fix it online, I read that this is VERY common! How is this not a recall? This is awful!

- Lawrenceburg, KY, USA

problem #126

Apr 022023

Explorer

  • miles
As I was driving down the freeway the panel between the front and rear passenger door flew off. Noticed today that the driver side one is loose and it holds the keyless entry pad.

- Ripon, CA, USA

problem #125

May 152023

Explorer

  • miles
As I was driving on the freeway, the windshield trim panel flew off my car. This put the safety of the cars behind me in jeopardy as it did or could have hit them or caused an accident by people attempting to avoid running over it in the road. I took my car to a Ford and they said this car is notorious for having this problem and they see it all the time. The previous owner of this car said that the trim on the opposite side had flown off too and had to have It replaced as well.

- Austin, TX, USA

problem #124

May 112023

Explorer

  • 126,415 miles
The contact owns a 2017 Ford Explorer. The contact stated that while driving at an undisclosed speed, the passenger-??s side windshield trim detached. Additionally, while driving at 80 MPH, the driver-??s side windshield trim detached. The vehicle was not diagnosed or repaired by an independent mechanic or dealer. The manufacturer was made aware of the failure. The failure mileage was 126,415.

- Grand Prairie, TX, USA

problem #123

Apr 012023

Explorer

  • miles
Was driving at highway speeds when a hitting sound was heard to the body. Could not determine while driving what or where the noise came from. Later discovered the RH side a-pillar trim had detached from the car. Unsure whether the trim piece affected other vehicles on the road.

- Saline, MI, USA

problem #122

May 092023

Explorer

  • miles
Outer plastic A-Pillar Trim detaching from body of vehicle, putting other drivers at risk of vehicle parts coming off and hitting vehicle or causing accident

- Indianapolis, IN, USA

problem #121

May 062023

Explorer

  • miles
Passenger side Window trim. Trim detached flying off at traffic behind almost striking vehicle traveling directly behind my vehicle on interstate. No inspections have been completed by any professionals at this time. trim retainer is broke in half while still attached to the car. the trim piece itself was unable to be safely recovered. rubber along windshield next to trim came loose minutes before.

- Peoria, IL, USA

problem #120

May 072023

Explorer

  • miles
August 28, 2021 I was driving on the interstate when out of nowhere the rubber moulding/trim on my passenger side came partially detached and continued to bang up my window for the remainder of my trip (about 20 minutes at that time) until I could safely pull over and see what was happening. Majority of the rubber was missing and continued to disintegrate and fall off over the last 2 years. Yesterday, May 7, 2023, I was again driving on the highway when the entire pillar trim/moulding and rubber flew off the driver's side going 60+ mph which hit my mirror and side door chipping the paint on it's departure from my vehicle. This is obviously a major safety issue and needs to be a recall immediately. I've had nothing but continuous problems with this poorly manufactured vehicle (including the roof racks STILL not being repaired after over 10 repairs from the local Ford service department). Thank God no other car was around to get hit by the flying parts off my car!

- Crestview, FL, USA

problem #119

Apr 302023

Explorer

  • miles
While driving, a large piece of debris came off of my windshield area causing the vehicle next to me to swerve. The remaining material was flapping in the air at highway speeds causing a startle reaction. I initially thought I had hit something. When stopped, I discovered the material in question was coming from around the windshield. Large portions of the material are coming loose.

- Kissimmee , FL, USA

problem #118

May 012023

Explorer

  • miles
I've had both passenger and driver side Windshield A-Pillar Molding rip off while driving on highway which thankfully no one was behind me but could have causes serious damage if it hit another vehicle going 70 mph. Both of these have failed to stay intact/ place

- North Las Vegas, NV, USA

problem #117

Aug 272021

Explorer

  • miles
I was driving down the interstate and the passenger side pillar molding appliqué completely dislodged and flew off behind me, narrowly missing a vehicle behind me. Had I not already been in the furthest left lane, it would have hit another car. When I arrived to my destination, I checked the same part on the drivers side, which includes the electric keypad entry, and it was also pulling away at the top. I contacted the ford dealership. They said this was a commonly known issue, but unfortunately was only recalled up until the 2016 model so I would have to pay to replace the complete molding all around each window and possibly onto the windshield. Their comment was that it-??s basically only attached with 3M double sided tape.

- Granite Falls, MN, USA

problem #116

Apr 232023

Explorer

  • miles
Windshield trim ripped off at highway speeds. Blocked driver vision and then flew into air striking vehicle behind. This could have caused a serious accident in either vehicle. I know you are researching for recall at this time. It should have been recalled years ago.

- Oakdale, CA, USA

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