10.0

really awful
Crashes / Fires:
6 / 2
Injuries / Deaths:
7 / 0
Average Mileage:
10,665 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

Get notified about new defects, investigations, recalls & lawsuits for the 2017 Ford Explorer:

Unsubscribe any time. We don't sell/share your email.

« Read the previous 20 complaints

problem #168

Dec 272023

Explorer

  • miles
I was driving on the freeway. We were having a windstorm. A strong guest of wind tore off the passenger side windshield trim piece.

- Vancouver, WA, USA

problem #167

Jan 132024

Explorer

  • miles
When I was driving down the highway at a normal speed (65 mph) the passenger side windshield trim piece detached from my vehicle. I was not able to confirm that the piece of trim was the origin of the noice. I was not able to determine that until I reached my destination. This is a large trim piece and I could imagine it could cause damage to vehicles behind either to their vehicles or their tires. I will be taking the vehicle into the dealership to have the area with the missing trim inspected. It has not been inspected by police or insurance. There were no warning lights, sounds, or any indication that the piece was about to fail.

- Lebanon, IN, USA

problem #166

Oct 172023

Explorer

  • miles
Once I reach 65 mph it sounds like bees are in my truck. It's a very annoying sound and it feels the windshield will come off.

- Saint Rose, LA, USA

problem #165

Oct 022023

Explorer

  • miles
The passenger side windshield panel came loose and then cracked and flew off whole driving on an interstate. It did not hit any cars but it is a big piece and could have damaged a car or caused a wreck.

- Albuquerque, NM, USA

problem #164

Dec 032023

Explorer

  • miles
The driver and passenger windshield trim started to break apart while traveling at 70 mph. First the soft trim started to fly off and then the hard trim started to lift off. Luckily I was able to pull over before it completely flew off on the highway and hit the cars around me. Did some research and it looks like this is a very common issue for the explorer and some cases end up worse than mine.

- Burleson, TX, USA

problem #163

Nov 112023

Explorer

  • miles
While driving in the freeway the plastic cover on the front "A" pillar flew off causing it to crash onto the front passenger side window before falling off. It could have caused serious bodily injury to my wife (front passenger) if the window was rolled down.

- Corona, CA, USA

problem #162

Nov 142023

Explorer

  • miles
windshield trim panel detaching and flying off my car while driving at highway speeds.

- Orlando, FL, USA

problem #161

Nov 122023

Explorer

  • miles
Driver's side A-Pillar trim fell off while driving at highway speed

- Austin, Tx 78748-2309, TX, USA

problem #160

Nov 122023

Explorer

  • miles
The A pillar panel on the windows are a hazard. While driving yesterday the panel flew off and hit the car behind us causing the driver to over react and almost crash into several other vehicles. Ford has been unhelpful with this matter on making these safe.

- Kenneth City , FL, USA

problem #159

Oct 112023

Explorer

  • miles
I noticed a couple of months ago that the rubber gasket that lines my windshield on both sides has started to crack. Within the last month pieces of it started to fly off while driving, even at standard speeds of 45mph. I started looking for replacement parts and cost for having this repaired but could not afford the dealership cost. Last week while driving on a busy highway at 72mph my passenger side windshield pillar molding completely detached from my car and flew into traffic behind me. Luckily, it did not hit any vehicles but was run over by several behind me. There are multiple complaints about this being a VERY common issue with Ford Explorers from 2011-2019. I'm unsure why this hasn't been recalled yet as most owners of these vehicles have had to replace them on their own. I've seen several reports of this costing upwards of $1000 of done by the dealership. As an owner of this vehicle, I expect when I pay $30,000+ that it be a vehicle that is safe not only for my family but others traveling around us. There are no warning signs of this happening and it's very dangerous. Ford has been made aware by multiple complaints and nothing is being done to correct the issue.

- Monroe, LA, USA

problem #158

Oct 272023

Explorer

  • miles
The trim of our windshield flew off and almost caused an accident. Water got in and caused damage shortly after.

- Lithia , FL, USA

problem #157

Oct 032023

Explorer

  • miles
Driving down the highway last night and passenger side windshield pillar cover flew off. Don't know what effect it may have had on any vehicles behind us.

- Clermont, FL, USA

problem #156

Oct 032023

Explorer

  • miles
Driver side windshield trim came off while driving on freeway at 70mph We saw something fly off and pulled over to check and the trim was gone Don-??t know what happened to trim, praying it didn-??t damage anyone else-??s car or cause an accident

- Nederland , TX, USA

problem #155

Oct 012023

Explorer

  • miles
Outer windshield guide/protector cracked in half and parts flew off while driving on highway around 60MPH.

- Chanhassen, MN, USA

problem #154

Jul 202022

Explorer

  • 75,000 miles
The contact owns a 2017 Ford Explorer. The contact stated while driving approximately 70 MPH, the front passenger-??s side window trim detached from the vehicle. The vehicle was taken to the dealer and the trim was replaced. The contact stated while driving approximately 60 MPH, the front driver-??s side trim detached. The failure caused the trunk button to open and close the trunk. The message trunk latch ajar was displayed on the instrument panel. The vehicle had not been taken to the dealer to be diagnosed or repaired. The manufacturer was not made aware of the failure. The approximate failure mileage was 75,000.

- Locust Grove, VA, USA

problem #153

Sep 152023

Explorer

  • miles
Both of the A-pillar body panels between the windshield and front driver/passenger doors have blown off at different times while driving on the freeway. The second flew off today and the other was months ago.

- Clearfield, UT, USA

problem #152

Sep 112023

Explorer

  • miles
Front windshield side panel flew off on freeway. Other side very loose as well. Glue, rubber seal crumbling. I have talked to dealer and they said -??It just happens sometimes. They just fall off-?? Happened within the first week of purchase. Luckily no one was close behind me on the freeway. No warning besides the loud noise of it flying off and now there is a noise of air coming through since it-??s no longer sealed. I am worried my windshield is next. I have seen tons of cars with the exact same thing!

- West Jordan, UT, USA

problem #151

Sep 072023

Explorer

  • miles
My right side A pillar flew off of my car while driving on the highway. Luckily this did not cause an accident but very much could have. I have seen numerous other Ford Explorers with the same piece missing from their windshield. Very dangerous! I uploaded my car (the black explorer) and another car I seen on the highway with the same piece missing. I also have a friend who has an Explorer and her piece flew off as well.

- Tampa, FL, USA

problem #150

Sep 022023

Explorer

  • miles
The windshield plastic molding on the passenger side detached and flew off while driving 65 mph over a year ago. Ford dealer replaced the molding in September last year. The same windshield panel flew off again last week scratching the passenger door while startling me and the driver behind me. We both swerved but luckily avoided a collision. I had exactly the same problem with a company owned Ford Explorer I drove before.

- Fort Wayne, IN, USA

problem #149

Sep 042023

Explorer

  • miles
The windshield trim on the driver side ripped off. This piece could have flown off and hit another car or a pedestrian

- Corona, CA, USA

Read the next 20 complaints »