10.0

really awful
Crashes / Fires:
6 / 2
Injuries / Deaths:
7 / 0
Average Mileage:
10,665 miles

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« Read the previous 20 complaints

problem #148

Sep 022023

Explorer

  • miles
The passenger side pillar fell off while driving. This pillar is about four feet in length. This could have caused someone to have to swerve to avoid the pillar on the road like a motorcyclist. No warning lights or alerts in the car. I've not taken the car into the dealership yet.

- Halethorpe, MD, USA

problem #147

Aug 122023

Explorer

  • miles
Windshield trim panels have come off vehicle while driving in normal conditions. This includes the factory installed drivers and passengers side moldings as well as numerous replacement pieces. Local dealership states there are no issues with components.

- Apache Junction, AZ, USA

problem #146

Aug 012023

Explorer

  • miles
The driver's side window trim blew off, striking the side of my car and hitting a car passing me. Also - the piece that holds the keypad on the driver's side has come off once, tried to come off a 2nd time and is currently being held in place by a binder clip.

- Marietta, OK, USA

problem #145

Jul 102023

Explorer

  • miles
Passenger side winshield trim flew off going down the road

- Jack, AL, USA

problem #144

Aug 022023

Explorer

  • miles
Passanger side pillar broke off while traveling about 60mph. Hit window and almost hit a motorcycle traveling in adjacent lane. Looking for a replacement online and found several forums requesting it to be reported for a possible recall.

- Baileyton , AL, USA

problem #143

Aug 062023

Explorer

  • miles
The trim surrounding the windshield on the passenger side detached and flew off at high way speeds. While no vehicles were close enough to be impacted by this part of the vehicle detaching, it could create a hazard had there been a vehicle close by. I have seen evidence that this is prevalent on this year, make, and model and it should be remedied. There was no evidence that this would happen and it occurred randomly while driving ~70 MPH.

- Corpus Christi, TX, USA

problem #142

Jul 122023

Explorer 6-cyl

  • miles
The drivers side windshield trim molding A-pillar flew off of my 2017 Explorer on the highway, hitting my rear view mirror and startling me causing me to veer. The Ford dealer body shop has ordered a new one at $547 for the part, but it still has not come in I ordered both sides as the passenger side is very loose. They are sharp and present danger of injury and/or property damage when they fly off. I saw on-line that this is a common problem for this model. The consumer stated that the repair was completed, however promptly after the repair work, the same piece broke off again. The vehicle was returned to the dealer where they reinstalled the piece and added urethane.

- Stanleytown , VA, USA

problem #141

Jul 292023

Explorer

  • miles
Heard a flapping noise from the upper drivers corner of the windshield at highway speed. Stopped before anything catastrophic occurred, but part of the drivers side windshield trim was loose and flapping in the wind. It was striking the drivers window and the windshield as it flapped back and forth. The stiffer cover piece was also loose, but removing the flapping piece of trim resolved the immediate concern. The trim apparently needs replacement.

- Landenberg, PA, USA

problem #140

Jun 242023

Explorer

  • miles
The passenger side of windshield trim flew off on highway when driving. There was no indication or evidence that it was loose or coming off.

- Pulaski, NY, USA

problem #139

Jul 142023

Explorer

  • miles
The black weather striping under the windshield trim molding is coming off / detaching while driving

- Georgetown, TX, USA

problem #138

Jul 022023

Explorer

  • miles
Front windshield pillars came off auto while driving. The passenger side flew off in July 2022 and the driver side came off in July 2023. Nether hit a car behind us but it happened on the freeway so could not stop to find the piece. We had the passenger side replaced by Vroom auto shop and just ordered a non OEM part for the driver side. If we have Ford replace it the cost is about $500 EACH.

- Little Canada, MN, USA

problem #137

Jul 112022

Explorer

  • miles
Driving 70 mph on Interstate -10 the window seal came off and a side panel adjacent to the window flew off of the Explorer. I had to pay for the two parts and labor charges. I had the trim piece and the window seal replaced at a Ford dealership. The Ford Represenative told me, -??Ford is aware it's been a problem-??. At the present the rubber seal around the doors are coming apart from the frame.

- Luling , LA, USA

problem #136

Jun 052023

Explorer

  • miles
Since June 5th, 2023, I have had to have the passenger side windshield pillar mount trim replaced 3 different times due to clips breaking and the trim piece begins to become unattached when driving. It was replaced again yesterday and not even 2 hours after it was replaced, the top clip that is attached to the trim piece and clicks into the body of my car, it already broke off from the trim piece and the top of the trim piece is loose again. This is absolutely unacceptable and a major safety issue.

- Boise, ID, USA

problem #135

Jun 302023

Explorer

  • miles
The front windshield side trim piece detached from my vehicle while driving and was hanging on by a tiny piece of rubber. I had to pull over on the interstate to pull it off which was very dangerous.

- Oklahoma City, OK, USA

problem #134

Jun 292023

Explorer

  • miles
Component: Passenger side windshield trim Safety Risk: I was traveling on the interstate between 70-75mph when the trim flew off. It went directly in the path of the vehicle behind me causing them to swerve. They nearly hit the vehicle in the left lane by doing so. Problem confirmed: No, just happened and have not contacted dealership yet Component inspected: No, was destroyed after being run over multiple times in rush hour traffic Warnings, messages, or symptoms: Just as it was happening there was a clicking or smacking sound then it went. Maybe 30 seconds between sound and part flying off.

- Rogers, AR, USA

problem #133

Jun 172023

Explorer

  • miles
Driver side windshield trim detached from vehicle while driving at highway speed. Do not have the actual trim, have photographs of the A-post where trim detached. Safety of other drivers at risk due to part flying off vehicle at highway speeds. A quick Google search shows this as an issue for many drivers. No inspection of the issue completed. No warning lamps or messages. Rubber trim around windshield began to degrade and rattle could be heard on occasion at highway speeds.

- Wake Forest, NC, USA

problem #132

Jun 032023

Explorer

  • miles
My Wife, child, and I, were driving down the interstate and the exterior driver side panel by the windshield flew just flew off. When we stopped at a gas station it looked like serious deterioration to the seal and clips that held it together was present. The clips were all broken. On this same trip, we began to hear what sounded like bees buzzing in the dash. We stopped again to worry that something had to be going wrong. We did some research on the spot, and it seems to be the windshield cowl. After getting home it we did more research and it looks like these are very common issues, but when we talk to Ford, they just dismiss our concerns and tell us it's not covered under warranty. even though it's an apparent quality control issue on their part. We bought this vehicle used about 5 months ago and have put less than 5 thousand miles on it. We do not have the panel that flew off as we were unsure what had happened until we stopped down the road many miles at the next exit. The car itself is available to be inspected. Our safety was affected because this panel could have hit a motorist or become a road hazard.

- Madison, AL, USA

problem #131

May 192023

Explorer

  • miles
When you hit the button to close the hatch whether it be by the hatch button, dash button or key fob button if something is in the way it doesn-??t stop closing. So if your arm or a small child-??s head, arm it would just keep closing. If it can-??t latch it does go back up but that is only when it goes all the way down.

- Bryans Road, MD, USA

problem #130

Mar 152023

Explorer

  • miles
The pillar trim windshield molding on both sides detached and flew off the vehicle while driving on the highway.

- North Las Vegas, NV, USA

problem #129

May 262023

Explorer

  • miles
Windshield trim flew off driving down the interstate, hit my side mirror, and passenger window. The trim piece put my family and me in a dangerous situation. It could have easily broken the window. No warning.

- Palatka , FL, USA

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