Problems with Ford sync 3 system while driving: 1) navigation system shows incorrect location, and does not provide guidance. Car must be pulled over to the side of the road, turned off for a period of time, and restarted to correct the problem. 2) mobile phone show connected after starting the car, shortly there after disconnects and makes hands free operation impossible. Car must be pulled over to the side of the road, turned off for a period of time, and restarted to correct the problem. 3) system completely freezes rendering operation of all car systems & displays inoperable. Car must be pulled over to the side of the road, turned off for a period of time, and restarted to correct the problem. 4) system connect to phone but certain functions are unavailable. Multiple attempts to operate certain functions don't work car must be pulled over to the side of the road, turned off for a period of time, and restarted to correct the problem. These issues are all intermittent. I have videos that are too large to attach that document the problems above.

- Indialantic, FL, USA

On 09/15/16 we purchased a 2017 Ford Explorer limited from supreme Ford of slidell, la. Two weeks after having the SUV, we noticed the right tail light was not working at times. On 11/16/2016, we drove the vehicle back to the dealership to repair the light. When the sales manager drove the SUV to the service department the rear right taillight was working.. but when the service manager looked at the SUV, the light was working. But when we started back to denham springs, la, the right taillight started acting up again. I took several videos of the light randomly going off and on the trip back home with my iphone. I attached video of the light, I edited it to a smaller size and emailed back to the dealership. On 11/17/16 we received a reply from the service manager stating; thank you for taking the time to video and send it to us regarding the taillamp concern you are having with your 2017 Explorer, the next time the concern display itself consistently, a rental at our expense for a day to see if we can isolate the cause. [xxx] service manager supreme Ford slidell [xxx] [xxx] I replied to the dealership; [xxx], the new 2017 Ford Explorer limited still has a problem with the right tail light intermittently working about %50 of the time. I do not think there will be a time when the tail light will "consittantly" go out... this problem needs to be repaired asap before someone is killed in an automobile accident... the video clip I sent you is just a sampling of the tail light intermittently going out during our drive home to denham springs... I am concerned with driving the "lemon vehicle" and beleive that Ford needs to replace the "lemon vehicle" with a proper working new 2017 Ford Explorer limited, with a adaptive cruise control as the salesperson stated the vehicle had. Information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Denham Springs, LA, USA

After a stop, the car was at stationary, was not able to start the car by pushing the start button, gave me error on the dashboard "full accessory power active". tried to turn it off, after multiple times of trying, was able to start the car, it has 606 mi on it.

- Richardson, TX, USA