All plastic parts around all doors and windows have become detached. Windshield wipers do not stay on. All lights and gps go haywire and flash on and off gps system goes off and makes loud buzzing noise

- Riverside, MO, USA

Car dies repeatedly while on the road driving and also while parked. Car has errors on dashboard when attempting to turn on, which I have a video of. First mechanic was able to replicate issue once and got some scan tool codes but he said after that, they all cleared out and he wasn't able to replicate. Car was given back to us, drove to store died and it wouldn't start in parking lot. Mechanic sent tow truck, car started when tow truck arrived. Took car to Ford, tech unable to replicate, car returned to us. Car died once again, which is when I took the error video and took the car back to Ford and showed service rep the video. Ford still unable to figure out the issue. We told Ford to keep the car because it isn't safe to drive until we find and fix the issue. Car has been in mechanic and Ford for about 4 months total.

- Cibolo, TX, USA

My two back doors wont lock or unlock. Very frustrating

- Arlington, WA, USA

I had a piece of window trim fly off while I was driving on the highway at 70 mph. When it flew off, it may have hit another car. With the piece gone, I am not unable to open the hatch and the dome lights stays on for a considerable amount of time. There is no way to turn off the dome lights, you have to wait for them to go off, which is sometimes more than 10 minutes. When the piece was replaced, the hatch worked as normal. I had the window trim replaced and the same thing happened. I was traveling down the highway over 70 mph and the piece flew off in heavy traffic. I, again, have not been able to open the hatch nor turn off of the dome lights.

- Independenec, MO, USA

The contact owns a 2017 Ford Explorer. The contact stated while driving approximately 10 MPH and making a right turn, the steering wheel did not return to center. The contact stated that the steering wheel failed to respond normally while turning the steering wheel to center. Additionally, the contact stated that the instrument cluster went black, and the vehicle stalled. The contact pulled over safely and restarted the vehicle. The contact stated that the -??System Communication Error" message was displayed on the infotainment screen after the restart. The contact later had the vehicle towed to a local dealer, where it was diagnosed and determined that the wiring harness and the GWM harness needed to be replaced. The vehicle had been repaired. The contact stated that after the repair, the battery had started to drain very quickly. The vehicle was towed back to the same dealer but was not diagnosed or repaired. The manufacturer had not been informed of the failure. The failure mileage was 43,833.

- Cypress, TX, USA

My door do not lock/unlock automatically. It started with one door. Then that door started working and another door stopped working. Then that started working and a different door stopped working. This cycle kept happening until all doors stopped working. Then they started working again and then stopped working again. On several occasions the locks I couldn't unlock door with the key or open the door from the inside with handle/button or lever. Also tried to lock car manually only for the lever to pop right back up. So my car was left unsecured on many occasions. Door problems Started may of 2022 until recent

- Chester, PA, USA

The locks on the doors do not all unlock at the same time or lock at the same time. The passenger door has locked and would not unlock. My daughter had to climb through car to get out. If there-??s an accident my kids can not safely exit the vehicle due to the locks. You can-??t unlock it either from the inside. It randomly will unlock on its own.

- Killingly, CT, USA

The automatic locks on both right passenger sides quit working. It imposes a danger because if you are trying to get out of the vehicle you can-??t if it-??s locked. If it-??s left unlocked then it imposes a danger if someone is trying to get into your vehicle that you don-??t want and you can-??t lock them out.

- Bonney Lake, WA, USA

The APIM module failed in our 2017 Ford Explorer. The module failed so the windshield wipers do not work, the turn signals do not work, the heater does not work, the speedometer does not work, the tachometer does not work, the temperature gauge does not work, the fuel gauge does not work, the center display does not work, the reverse camera does not work and the radio will not turn off and the center display lights will not turn off.

- Stanton, MI, USA

We had an issue with Fuse 34, it popped and sent warning lights to the dash regarding safety systems and sensors, as well as the cameras in front and back stopped working. We replaced the fuse and it held for a while, but then popped again. I noticed a lamp flickering one day on the front of the vehicle, and upon further inspection saw that the front camera and wiring harness had started on fire. The wiring harness is fully melted and there are signs of smoke and fire damage on the front of the car. I took the vehicle to a Ford dealer who confirmed their wiring harness had failed, but will not take responsibility for the issue. The care only has about 45k miles on it. I called to their corporate office who also rejected any liability. Obviously this is more than just the money for repairs, but a safety hazard that they will not respond to.

- Centennial, CO, USA

Bad APIM, available for inspection. Diagnosed by Ford dealer when I took it in for Sync screen going black, navigation fault, steering wheel Sync controls not working. Backup camera does not work periodically - which is my prime safety concern. It is also distracting when the navigation and sync screen go black while driving. Ford seems to know the problem, and from other on-line posts, this is a popularly recurring malfunction.

- Norfolk, VA, USA

The contact owns a 2017 Ford Explorer. The contact stated that while driving at an undisclosed speed and attempting to make a left turn, the steering wheel failed to respond. The contact shifted to park(P) and then shifted back into drive(D). The vehicle then regained steering functionality. The contact was able to continue driving however, the failure recurred on several occasions. The vehicle was taken to the local dealer on three occasions; however, the dealer was unable to duplicate the failure and the failure persisted. The manufacturer was notified of the failure and referred the contact to NHTSA Hotline for assistance. The failure mileage was approximately 30,676.

- Lafayette, LA, USA

I took my Vehicle in because the AC stop blowing cold air, and the overheating lights kept coming on. After waiting for a week, I was told it was a water pump but that did not fixed the AC being at all, couple days later I got a call from the dealership (GRAPEVINE FORD) that the compressor went out. After 3 weeks of waiting, I end up paying out of pocket what is supposed to be covered based of this letter I received from FORD. I feel like I should not have to pay for something that FORD should have covered. Letter below explained the very issues I had with the vehicle, including OVERHEATING and damages like bad cooling relay would cause.

- Arlington, TX, USA

Our model is a platinum explorer with the panoramic sunroof. Apparently there is a sunroof leak which due to the way the headliner is made, fills the headliner (holds like a bowl) then either spills out at the front of the vehicle or rear depending on going forward, reverse, accelerating, braking, uphill, or downhill etc. The front is worse because of the electrical in the overhead lights, sunroof motors, and lane departure at the rear view mirror. Also everything electronic below on the dashboard and center console. There are high expenses related to replacing these electronics due to water damage in addition to the driver being suddenly started by a wave of water crashing down on them while accelerating or braking.

- Plaquemine, LA, USA

I backed into a parking spot, put the car in park and turned the vehicle off. As I was getting ready to get out of the car, it rolled backwards into another car parked to my passenger side rear. My vehicle did not give any warning, no sensor alert, or anything!

- Linton, IN, USA

The contact owns a 2017 Ford Explorer. The contact stated while driving approximately 55 MPH, the front driver-€™s side the keypad on the door detached from the vehicle and was hanging on by a wire. The contact stated that the liftgate ajar warning light was illuminated however, she was unable to open the liftgate. The contact took the vehicle to the local dealer and the dealer was made aware of the failure. The contact also requested that the vehicle be serviced and the recalls associated with the VIN be repaired. The vehicle was not diagnosed or repaired. The manufacturer had been informed of the failure. The failure mileage was approximately 112,000.

- Virginia Beach, VA, USA

The APIM is malfunction in my 2017 explorer. Accessories stay on after vehicle turned off, killed battery, vehicle collision sensors and camera intermediate malfunction. Cruise control intermittent function, GPS and screen options /operations inoperable

- Somerset, MA, USA

The GPS, radio, backup camera, front facing camera and other items controlled by the APIM have been malfunctioning in the vehicle. The GPS will freeze, phones will not answer properly, the cameras will not engage often and the cruise control will occasionally malfunction. The only remedy is to replace the APIM. The vehicle is out of warranty on mileage so I am on my own to pay for the repair of the one item that controls almost all of the vehicle accessories, including heat/defrost, some lighting, etc.

- Monument, CO, USA

Started car back up after driving noticed mirrors on both doors didnt extend out. and both front door windows wouldn't work the the defroster was on and I had climate set for ac then the tire pressure monitoring fault came on Sync touch screen would not do anything, the radio was working But nothing else, rear windows worked and sunroof as well. I drove it home the defroster was on and would not go off I parked vehicle let it set for several hours and it is still doing the same thing I plan on taking it to dealership for inspection on monday Aug 30 2021 I'll call first thing in the morning

- Summerville , SC, USA

My car keeps saying charging system service now but I-€™ve checked my alternator and my battery and they are both good. And I-€™m not the only Ford that has this problem as well. Multiple people who have had Ford have this problem. It should be a recall at this point.

- Fort Worth, TX, USA