Explorer truck started leaking coolant from water pump. In parked position a puddle started to form under it.

- Fresno, CA, USA

My 3 yr old truck already has a leaking coolant line which come to find out is draining into the water line in the engine. I can't drive more than 5miles before I need to refill my coolant. In addition, the heating elements in both the driver and passenger seats has gone out. I thought it was a fuse and of course its something more.

- Rosharon, TX, USA

The contact owns a 2017 Ford Explorer. The contact stated that while driving approximately 60-65 mph, the vehicle started overheating. The contact stated that prior to the failure, the vehicle had received an oil change and the coolant and other unstated fluids were topped off. The contact pulled over to the side of the roadway and had the vehicle towed to maplecrest Ford Lincoln of union located at 2800 springfield ave, suite 1, vauxhall, NJ 07088, where the vehicle was diagnosed. The contact was informed that coolant was found in the engine and also that the water pump was defective. The vehicle was not repaired due to the repair cost. The contact was also informed that the warranty had expired. The contact referenced NHTSA campaign number: 16V925000 (engine and engine cooling) as a possible solution to the failure however, the VIN was not included. The manufacturer was contacted and informed of the failure but provided no further assistance. The approximate failure mileage was 65,000.

- Vauxhall, NJ, USA

When backing up and the wheel is turned there's a hesitation then what feels like I hit something. (a clunk w/O the noise ) then when break peddle is pressed the car shimmies bad. I also smell antifreeze coming from the heater vents.brought it back to dealership for them to fix it since it was just purchased there.. they had it for 5 days.. nothing got fixed. They turned front rotors and topped off fluids. I do believe that I have a bad rear tow bearing or a U-joint. Breaks not sure but the car is worse than before. Still smell antifreeze and there's a dark film on the windshield which indicates a bad heater core. I've brought this to the attention of the dealership bit they won't return my calls or emails or texts. I believe I was sold a lemon. There's an oxidation on the engine and a black stain on bottom of engine. Also the exhaust manifolds have been replaced. This is a 2017 and shouldn't have this many issues.

- Big Lake, MN, USA

When backing up the vehicle will hesitate then it feels like I hit something. Then there's a clunk.. (rear tow bearing/U-joint) #2 have to always have defrost on or windows fog up.. then there's a smell of antifreeze coming through the vents. Breaks grind when stopping. Rear brakes and rotors were replaced by dealership.. break fluid low, along with a bunch of other issues transmission slips when taking off from a stop. Always have to reset average gas mileage to get a reading. I believe I was sold a lemon as the finance guy took my down payment and purchased a extended warranty which I never agreed to.

- Big Lake, MN, USA

My car is 69000 and I took it to the dealer 66000 mile they took two weeks to find out that transmission converter to be replaced. Now at 69000 they told me that the transmission needs to be replaced the car is only 69000 why the transmission is broken at 69000 when I accelerate the car jumps a little bit and continue going

- Miami, FL, USA

Slowing down hard shift @ 40 and @20. Steering feels like it wants to pull when driving on a curve or when turning.

- Lakeland, FL, USA

Strong sulphur smell enters cabin when accelerating. Not a one-time event.

- Mount Olive, AL, USA

Front bank turbocharger weeping oil near very hot exhaust components. I noticed a recall for similar situation for other turbocharged Ford vehicles mfgd near 2017.

- Carlsbad, CA, USA

Several problems with this Explorer. There was a noise in the engine compartment when the A/C is running and gibbons Ford tried to fix it several times. They tightened a heat shield twice. Replaced the idler and belt 3 times and finally changed the A/C compressor. Also the hood bubbled and they replaced the hood and repainted it. There also was a transmission leak and the alternator had to be replaced. They ended up buying the vehicle back due to the ongoing unresolved issues.

- Scott Township, PA, USA

Re: 2017 Ford Explorer. Car dying out on acceleration from a stop. A scary thing happened on rt #619 today in hartville. That is, the car died out halfway out onto the roadway, it pauses for some seconds where the accelerator does nothing. Then it picks up by itself. The throttle does nothing. None of these actions are desirable. These behaviors put us in great danger. So let's see, this happened twice in the morning I brought it to the dealership (Monday 01-06-2020). And, it happened once the 2nd day back to me on Friday 01-31-2019. But it did not happen for you in the 4 weeks you had it to test. Amazing isn't it" well, I think I'm going to go along with the many other people online that report the identical problem that I experience. In my car, it's been a problem since new. I do believe Ford is well aware of this problem. I also believe they're not going to do anything to correct it until they're made to. When I asked the service manager, he said to me: "Ford told us not to do anything unless you can verify it." So, you just don't verify it. In "Ford think" this must mean the problem doesn't exist. This puts me in mind of some years back when cars were taking off by themselves. Pinning, injuring, and even killing some owners. It's odd, but it was the same thing back then. It's the drivers, they're doing something wrong. It's not our cars, and that's exactly what I'm being told now. It's my driving habits. The same habits that don't effect my other 5 cars. I did not believe it then, nor do I believe it now. Ford seems to have an odd mindset. To find something, you have to be looking for it. And, I also reported to you that the sync system was going crazy, making adjustments that weren't needed or called for. It has to be continually readjusted. Did it not do that either" it did it for me the minute I started it up. Thank you, [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Uniontown, OH, USA

Loud engine noises under acceleration. Sounds like rattling or detonation. Smell exhaust fumes during and after hard acceleration inside vehicle.

- Berlin, NJ, USA

Failure of the heater core resulting in the release of a fine mist of antifreeze into the passenger compartment and fogging up the inside drivers window while driving down an interstate. Visibility reduced to zero through this window. Failure occurred at 37.8K miles on the vehicle. Repair cost $1,722 to owner.

- Halethorpe, MD, USA

The contact drives a 2017 Ford Explorer police vehicle. While the vehicle was stationary, smoke appeared under the hood. The vehicle was pushed out into an open parking lot where it caught fire. Prior to the fire, the contact heard a loud noise. The contact started to extinguish the fire until the fire department arrived to finish the job. Police and fire reports were filed. There were no injuries. The vehicle was towed to village Ford (23535 Michigan ave, dearborn, mi 48124, (313) 565-3900) where it was currently being investigated. The contact that the fuse panel may have melted and caused the fire after researching other vehicles of the same year, make, and model. The manufacturer was made aware of the failure. The failure mileage was approximately 65,000. Consumer was told that vehicle was a total loss. Vehicle was sent to his company's attorney for a possible replacement vehicle.

- Inkster, MI, USA

The contact owns a 2017 Ford Explorer. While driving approximately 45-70 mph, there was an abnormal exhaust odor in the vehicle. The contact became nauseated and suffered headaches while the vehicle was being operated. Medical attention was not received. The vehicle was taken to jacky jones Lincoln (2407 browns bridge rd, gainesville, ga 30504, (800) 835-5249) to be diagnosed, but the cause of the odor could not be determined. The vehicle was not repaired. The manufacturer was notified. The contact was informed by the manufacturer that payment would be made to the local dealer to seal any openings in the exhaust and engine compartments in an attempt to remedy the failure. The approximate failure mileage was 25,000.

- Jefferson, GA, USA

There was a problem with the transmission stalling and later the motor mounts had to be replaced veg only had 62,000 miles on it. The power train happened several months before the problem with the motor mounts

- Henderson, NV, USA

The contact owns a 2017 Ford Explorer. While driving approximately 65 mph for two hours, an abnormal odor was present inside the vehicle and the contact began to feel dizzy. The contact managed to drive home. The vehicle was not diagnosed or repaired. The manufacturer and dealer were not notified of the failure. The approximate failure mileage was 33,000.

- Vancouver, WA, USA

The contact owns a 2017 Ford Explorer. The contact stated that the vehicle was leaking carbon monoxide from the exhaust system, which penetrated the vehicle vents. As a result, the contact suffered headaches, dizziness, nausea, and vision problems. Medical attention was received. The vehicle was taken to spirit Ford (4402 ann arbor road dunde, Michigan 48131, 734-529-5521) to be diagnosed, but no failures were found. The manufacturer was contacted and provided case number: Cas22318827. The vehicle was not repaired. The approximate failure mileage was 22,000.

- Brownstown, MI, USA

The contact owns a 2017 Ford Explorer. The contact states that while driving she would experience blurred vision, trouble swallowing, severe headaches and tingling sensations in her arms and legs. The contact had been to several hospitals and clinics where she had numerous tests, placed on several medications and received a diagnosis of small fiber nephropathy. The contact also had a heart monitor implant due to her illnesses. In July 2018, the contact received a call from her dealership (romeo Ford of kingston, llc 128 NY-28, kingston, NY 12401 (845) 338-7800) where she was informed that there was an issue with the exhaust and was asked if she would like to make an appointment to have the vehicle serviced. Ford corporation then gave the contact a loaner vehicle while they made repairs. On June 10, 2019, the contact received a letter from her cardiologist where they determined the official diagnosis to be carbon-monoxide poisoning and that upon receiving a loaner vehicle, the patient no longer exhibited the same symptoms when driving the previous vehicle. The manufacturer had been notified of the failure. The failure mileage was unknown.

- Millbrook, NY, USA

The contact owns a 2017 Ford Explorer. While the vehicle was at a stop light, the vehicle shook and a rattling noise was heard coming from the engine. There were no warning indicators illuminated. The vehicle was not taken to a dealer or an independent mechanic for diagnostic testing. The manufacturer was not notified of the failure. The approximate failure mileage was 67,000.

- Germantown, MD, USA