Car was misfiring, oil in the spark plugs. Took it to our mechanic and basically told us we need a new engine. The car in a 2017 with 143,000 miles. There was coolant in cylinder 1 of the engine. Mechanic said cylinder walls are not properly sealed causing the head gasket to fail repeatedly even after replacement.

- Manalapan, NJ, USA

Transmission is not shifting correcting. Will be traveling down the road and loses power, loses it's acceleration. When trying to proceed after making a stop at a light, car will not go. Bucks hard when putting in reverse. I heard there was a recall on the torque converter's awhile back, but I never received any notification about it. Now that I know, the ford dealerships are telling me there are no recalls for this.

- Alma, IL, USA

Brought car in for 100,000 mile tune up on 11/21. On 11/30, used the heater for the first time since having tune up done and the heater was blowing only cold air. Brought into ford today and was told that the water pump has a leak and needs to be replaced at a cost of $5,000. Car has 100,550 miles on it, mostly only driven on city roads and not freeway.

- Brentwood, CA, USA

Water pump defect with my 2017 Ford Explorer XLT V6. This vehicle has a significant design flaw related to the water pump, which is located inside the engine cover. Recently, the water pump in my vehicle failed, the signal warning light turned on and indicated that the thermostat reaching high engine temperatures and warning the engine could overheat. The failure of the water pump can lead to engine overheating, which could cause the vehicle to break down unexpectedly, putting my safety and the safety of others at risk, especially while driving at high speeds or in heavy traffic. The problem has been reproduced and confirmed by both a Ford dealer and an independent service center. Ford acknowledges this issue and that the water pump is prone to failure approximately every 100,000 miles. The repair costs amount to over $4,000. This exorbitant cost is due to the labor-intensive process required to access the water pump, owing to its placement within the engine cover. The cost of the repair is disproportionately high and places an undue financial burden on consumers.

- Riverside, CA, USA

I have a 2017 Ford Explorer with a water pump that needs replacing per a Ford dealership. It has 59K. It should last at least 150k. There should be a recall as there are thousands of these vehicles with the internal water pump. Apparently it's a problem if they are no longer making them internal. I want to file a complaint and would like some type of compensation.

- Taylors, SC, USA

2.3L 4 cylinder engine has coolant intrusion causing a blown head gasket and requiring a super expensive repair that should be falling to Ford not the consumer. This is a design flaw and should be fixed ASAP. Coolant should not be intruding and leaking. This engine has around 76,000 miles and has only been owned for 1 year. Very disappointed in this.

- Summerville, GA, USA

I was driving, when I heard a strange noise. Luckily I was about a mile from work. I listened more, Checked my check engine lights, as I was passing the local ford dealership. They were not on. I proceeded to the stop light. My car began to miss. I had just put gas in, I assumed it was bad gas, still no engine lights. I made it 3 blocks it started missing bad, going through an intersection. Now its making a bubbling noise. No check engine, but the heat gage is half the way up. I stop in a driveway. put it in park for 15 minutes, to cool it down. I restart my car, I move it 4 yards to park along the street. Now my car will not move at all. We had it towed to the dealership. My engine is ruined. I did not drive my car more then a mile after the noise of what the dealership said, was system blowing up, that's in the engine. As a result this has blown my engine and I now need a new one. We had just been on vacation from Ohio to the Sault Saint Marie, Michigan. My husband checked fluids, added a little of both oil and Antifreeze before we left on Oct 17, 24. There was no antifreeze in the oil or oil in the antifreeze. We were only back a day when this happened. When the radiator blew up, it never set off my check engine lights. Even when the vehicle could no longer move, there were no check engine lights on. My vehicle was making a bubbling sound, yet my hot gages never went completely to hot. At the most the were about 3/4 of the way. The radiator blew and in a few short minutes my engine completely locked, this happening within a mile. Lucky for me, I was in a small town, when it occurred. Its been 3 weeks and I am still waiting on an engine. I have been told its because so many of the explores are having the same issue. I have to come up with $10,000 to replace the engine of a vehicle I still owe on. It just turned 100,000 miles in Michigan

- Loudonville, OH, USA

The contact owns a 2017 Ford Explorer. The contact stated while driving at an undisclosed speed, the contact noticed smoke coming from the engine. There was no warning light illuminated. The vehicle was able to restart; however, the failure recurred. The vehicle was taken to the dealer where it was diagnosed that the engine failed and needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened and the contact was referred to the NHSTA Hotline for assistance. The approximate failure mileage was 100,685.

- Sandusky, OH, USA

The contact owns a 2017 Ford Explorer. The contact stated that the check engine warning light was illuminated intermittently. The vehicle was taken to the dealer, where DTC code: P219C was retrieved. The dealer informed the contact that the engine needed to be taken apart for further diagnostic testing. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was approximately 34,820.

- Grayson, GA, USA

In 2022 I had the water pump replaced on my 2017 Ford Explorer as it was leaking and i was getting fluids into the oil tank. The mechanic advised that it could destroy the entire engine and cause massive safety issues when driving. Had repairs done at Forder Dealership. On September 26, 2024, I took my 2017 Ford Explorer into the Ford Dealership for another issue and found out that my water pump was cracked again, leaking antifreeze, and that it needed to be replaced. Again, if not replaced massive safety issue could occur when driving. Earlier in September when driving the vehicle on the highway the entire vehicle shut down, lost the power steering, and the vehicle literally died in the parking lot of a tire shop. Replaced the alternator but still had issues with the engine after the replacement which now I learned could have been from the antifreeze leaking out of the water pump. Ford will not cover the replacement of the water pump because it 9 months past the warranty.

- Vienna, VA, USA

The contact owns a 2017 Ford Explorer. The contact stated that while driving at an undisclosed speed and attempting to accelerate, the vehicle lost motive power, prompting the contact to pull over to the shoulder of the roadway. After a visual inspection of the engine compartment, the contact observed that the oil dipstick had been ejected, allowing the orifice to leak oil onto the engine. No warning lights were illuminated. The vehicle was taken to an independent mechanic, who was able to determine that the engine was building excessive internal pressure but was unable to determine the cause of the failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The vehicle was then taken to the dealer but was not yet diagnosed. The manufacturer was notified of the failure and referred the contact to the NHTSA Hotline for assistance. The failure mileage was 121,000.

- Excelsior, MN, USA

Engine shake due for engine mounting damage on transmission and engine mount 3 xplorer 2017 was at the same shop same problem

- Lynn, MA, USA

The contact owns a 2017 Ford Explorer. The contact stated while driving at an undisclosed speed, the vehicle jerked violently. The check engine warning light was illuminated. The vehicle was taken to an independent mechanic, who retrieved DTC code: P0300; and determined that there was an engine misfire. The contact's husband replaced the coil pack and spark plugs; however, the failure persisted. The vehicle was not repaired. The manufacturer was not made aware of the failure. The failure mileage was approximately 94,000.

- Birmingham, AL, USA

The contact owns a 2017 Ford Explorer. The contact stated while driving at an undisclosed speed, the vehicle lost motive power. The vehicle was towed to the dealer; however, the vehicle was not diagnosed or repaired. The vehicle was not diagnosed or repaired by an independent mechanic or the dealer. The manufacturer was made aware of the failure but provided no assistance. The contact was advised that the repair was not associated with any recalls. The failure mileage was approximately 80,000.

- Chicago, IL, USA

Driving on the highway heard large rattling noise coming from engine loss of power engine light came on battery light came on no acceleration cause to slow down on highway fortunately I was able to get to shoulder had it towed to service shop had p0012 code tensioner may have broken off on timing belt causing low oil pressure and causing engine rattling noise and engine shut down but service garage don-??t do that type of work

- Kunkletown, PA, USA

While going up a steep hill or mountain the car starts to over heat when you stop pressing the gas the car will start to go back down in to cooler numbers and you can start driving again with no issues until you hit another hill.. car breaks wear out excessively also the car jerks when going into gear to shift

- Rougmont, NC, USA

2017 Ford Explorer 2.3L Ecoboost with 77,000 miles. Check engine light came on and I scanned the car for a cylinder 3 misfire. Changed all spark plugs and coil packs. Cleared the code and Cylinder 3 misfire is showing again. Overheating while idle. Car appears to be gulping down coolant with no sign of leaks.

- Whitman, MA, USA

Vehicle-??s coolant over temperature warning light comes on only on highway and vehicles slows, which can cause a crash. However, temp gauge fluctuates quickly going back and forth from normal to hot.

- San Antonio , TX, USA

The contact owns a 2017 Ford Explorer. The contact stated while driving at 65 MPH, the vehicle stalled. The contact was able to safely drive the vehicle to the shoulder of the roadway. The vehicle was towed the dealer where it was diagnosed with engine failure. The contact was informed that the engine needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure but provided no assistance. The failure mileage was approximately 61,000.

- Kent, WA, USA

There was a mechanical failure with the internal water pump that caused my engine to seize and render the vehicle non-operational. The water pump and motor have both been inspected by a certified mechanic who has deemed it as such. The vehicle could have broken down on the highway but I was one of the lucky ones that it did not. There was no warning of my engine being bad until the water pump was replaced. The weep hole in the pump caused coolant to enter my oil.

- Lake Stevens, WA, USA