Strong sulphur smell enters cabin when accelerating. Not a one-time event.

- Mount Olive, AL, USA

Front bank turbocharger weeping oil near very hot exhaust components. I noticed a recall for similar situation for other turbocharged Ford vehicles mfgd near 2017.

- Carlsbad, CA, USA

Several problems with this Explorer. There was a noise in the engine compartment when the A/C is running and gibbons Ford tried to fix it several times. They tightened a heat shield twice. Replaced the idler and belt 3 times and finally changed the A/C compressor. Also the hood bubbled and they replaced the hood and repainted it. There also was a transmission leak and the alternator had to be replaced. They ended up buying the vehicle back due to the ongoing unresolved issues.

- Scott Township, PA, USA

Re: 2017 Ford Explorer. Car dying out on acceleration from a stop. A scary thing happened on rt #619 today in hartville. That is, the car died out halfway out onto the roadway, it pauses for some seconds where the accelerator does nothing. Then it picks up by itself. The throttle does nothing. None of these actions are desirable. These behaviors put us in great danger. So let's see, this happened twice in the morning I brought it to the dealership (Monday 01-06-2020). And, it happened once the 2nd day back to me on Friday 01-31-2019. But it did not happen for you in the 4 weeks you had it to test. Amazing isn't it" well, I think I'm going to go along with the many other people online that report the identical problem that I experience. In my car, it's been a problem since new. I do believe Ford is well aware of this problem. I also believe they're not going to do anything to correct it until they're made to. When I asked the service manager, he said to me: "Ford told us not to do anything unless you can verify it." So, you just don't verify it. In "Ford think" this must mean the problem doesn't exist. This puts me in mind of some years back when cars were taking off by themselves. Pinning, injuring, and even killing some owners. It's odd, but it was the same thing back then. It's the drivers, they're doing something wrong. It's not our cars, and that's exactly what I'm being told now. It's my driving habits. The same habits that don't effect my other 5 cars. I did not believe it then, nor do I believe it now. Ford seems to have an odd mindset. To find something, you have to be looking for it. And, I also reported to you that the sync system was going crazy, making adjustments that weren't needed or called for. It has to be continually readjusted. Did it not do that either" it did it for me the minute I started it up. Thank you, [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Uniontown, OH, USA

Loud engine noises under acceleration. Sounds like rattling or detonation. Smell exhaust fumes during and after hard acceleration inside vehicle.

- Berlin, NJ, USA

Failure of the heater core resulting in the release of a fine mist of antifreeze into the passenger compartment and fogging up the inside drivers window while driving down an interstate. Visibility reduced to zero through this window. Failure occurred at 37.8K miles on the vehicle. Repair cost $1,722 to owner.

- Halethorpe, MD, USA

The contact drives a 2017 Ford Explorer police vehicle. While the vehicle was stationary, smoke appeared under the hood. The vehicle was pushed out into an open parking lot where it caught fire. Prior to the fire, the contact heard a loud noise. The contact started to extinguish the fire until the fire department arrived to finish the job. Police and fire reports were filed. There were no injuries. The vehicle was towed to village Ford (23535 Michigan ave, dearborn, mi 48124, (313) 565-3900) where it was currently being investigated. The contact that the fuse panel may have melted and caused the fire after researching other vehicles of the same year, make, and model. The manufacturer was made aware of the failure. The failure mileage was approximately 65,000. Consumer was told that vehicle was a total loss. Vehicle was sent to his company's attorney for a possible replacement vehicle.

- Inkster, MI, USA

The contact owns a 2017 Ford Explorer. While driving approximately 45-70 mph, there was an abnormal exhaust odor in the vehicle. The contact became nauseated and suffered headaches while the vehicle was being operated. Medical attention was not received. The vehicle was taken to jacky jones Lincoln (2407 browns bridge rd, gainesville, ga 30504, (800) 835-5249) to be diagnosed, but the cause of the odor could not be determined. The vehicle was not repaired. The manufacturer was notified. The contact was informed by the manufacturer that payment would be made to the local dealer to seal any openings in the exhaust and engine compartments in an attempt to remedy the failure. The approximate failure mileage was 25,000.

- Jefferson, GA, USA

There was a problem with the transmission stalling and later the motor mounts had to be replaced veg only had 62,000 miles on it. The power train happened several months before the problem with the motor mounts

- Henderson, NV, USA

The contact owns a 2017 Ford Explorer. While driving approximately 65 mph for two hours, an abnormal odor was present inside the vehicle and the contact began to feel dizzy. The contact managed to drive home. The vehicle was not diagnosed or repaired. The manufacturer and dealer were not notified of the failure. The approximate failure mileage was 33,000.

- Vancouver, WA, USA

The contact owns a 2017 Ford Explorer. The contact stated that the vehicle was leaking carbon monoxide from the exhaust system, which penetrated the vehicle vents. As a result, the contact suffered headaches, dizziness, nausea, and vision problems. Medical attention was received. The vehicle was taken to spirit Ford (4402 ann arbor road dunde, Michigan 48131, 734-529-5521) to be diagnosed, but no failures were found. The manufacturer was contacted and provided case number: Cas22318827. The vehicle was not repaired. The approximate failure mileage was 22,000.

- Brownstown, MI, USA

The contact owns a 2017 Ford Explorer. The contact states that while driving she would experience blurred vision, trouble swallowing, severe headaches and tingling sensations in her arms and legs. The contact had been to several hospitals and clinics where she had numerous tests, placed on several medications and received a diagnosis of small fiber nephropathy. The contact also had a heart monitor implant due to her illnesses. In July 2018, the contact received a call from her dealership (romeo Ford of kingston, llc 128 NY-28, kingston, NY 12401 (845) 338-7800) where she was informed that there was an issue with the exhaust and was asked if she would like to make an appointment to have the vehicle serviced. Ford corporation then gave the contact a loaner vehicle while they made repairs. On June 10, 2019, the contact received a letter from her cardiologist where they determined the official diagnosis to be carbon-monoxide poisoning and that upon receiving a loaner vehicle, the patient no longer exhibited the same symptoms when driving the previous vehicle. The manufacturer had been notified of the failure. The failure mileage was unknown.

- Millbrook, NY, USA

The contact owns a 2017 Ford Explorer. While the vehicle was at a stop light, the vehicle shook and a rattling noise was heard coming from the engine. There were no warning indicators illuminated. The vehicle was not taken to a dealer or an independent mechanic for diagnostic testing. The manufacturer was not notified of the failure. The approximate failure mileage was 67,000.

- Germantown, MD, USA

Since the day I purchased my SUV it has has a rotten egg smell when accelerating and when it is under any power. It is making my passengers sick. The dealer said because it was not throwing any codes there was nothing that could be done about it. I'm going to put a co detector in my car to make sure it is nothing to do with co exposer.

- Schaghticoke, NY, USA

Getting bad headaches and feeling sleepy when driving my Ford Explorer don't like having my 7month old in the car.

- Cincinnati, OH, USA

The contact owns a 2017 Ford Explorer. The contact received a customer courtesy service letter to have the vehicle evaluated and repaired for fumes inside the cabin and a software patch implemented. The repairs were performed on May 15, 2018, but they did not correct the failures. Village Ford (11660 SE North, us-441, belleview, fl 34420) was contacted and advised the contact to bring the vehicle in for diagnostic testing. The manufacturer was notified of the failure. The vehicle was not repaired. The approximate failure mileage was 22,158.

- Lady Lake, FL, USA

May 29th 2019 I went into healey Ford in goshen NY after nearly 4 weeks of having huge plumes of white smoke pouring out of my exhaust pipes every time I pushed on the gas or stopped. It didn't matter if I was on the highway or a city street the issue still occured. The smell would permiate the entire inside of my car. We already had the recall fixed for the exhaust system cycling back into the car so this is alarming. It got progressively worse as the weeks passed and the plumes became thicker and very smelly. When I explained the problem they took it into the shop. About an hour after taking it back into the shop the service manager came back to me and said that he and 2 other techs personally ended up looking at it and agree they believe it is the turbo. I am taking it back in today June 3, 2019 and they said they would be taking apart the entire exhaust system and engine to fix it. I am concerned because there was a recall for this exact problem that posted January 23, 2017 covering only 1163 2017 Ford Explorer( NHTSA campaign #16V925000). I called Ford and report and what has been occuring, what was said, and my concerns on May 30, 3019. I explained my concerns about them possibly missing some cars and putting us at risk. They notated it, but were adamant that my Explorer is not involved. Today, June 3 2019, I will be dropping my Explorer off at healey and they will have it for a few days. I am hoping NHTSA will take another look into this recall and really make sure all cars that have the issue are covered. It's a dangerous recall and I believe some have been missed and Ford is not looking into it further which puts people's lives at risk. I will follow up with the results of the dealership's assessment and diagnosis when it is completed.

- New Windsor, NY, USA

The car lurches for the first 40-50 feet at slow speeds while applying minimal pressure on the gas pedal. It happens the initial time putting it in drive after each engine start, regardless of putting it in reverse first or not. It used to only happen after every few starts, but has progressed to every single time now and some can be very aggressive. The dealership has attempted to fix the issue 5 times now, with the 5th time resulting in them saying it is a "normal characteristic" of the vehicle, without being able to explain what is causing it. I was told by the local service manager that he "doesn't know why it is doing it, but it's normal." He then proceeded to compare the characteristic to someone poorly releasing the clutch on a manual vehicle and again, still claiming that everything is perfectly normal.

- Fort Campbell, KY, USA

Driving at highway speeds battery light came on. Power steering stopped working as I pulled off highway. Found serp belt fragments in engine bay. Was told belt was aged and failed. Belt is original with 23,500 miles and 3 years old. Belt area covered underneath from road debris. Dry out, no collision with road debris

- Farmington Hills, MI, USA

When gear is engaged in 'd' with engine on, vehicle moves without foot on throttle. When brake is applied to stop it, there comes a loud vibration from the engine which becomes nervous and tries to drag vehicle forward unless gear is put in 'N' or 'P'. it happens anytime vehicle is stationary with engine running including stop signs and traffic lights. No check light on dashboard. Phenomenon observed in early February 2019.

- Bronx, NY, USA