8.7
pretty bad- Typical Repair Cost:
- $9,500
- Average Mileage:
- 78,700 miles
- Total Complaints:
- 3 complaints
Most common solutions:
- replace turbo/engine (2 reports)
- not sure (1 reports)
This problem may be covered under warranty. Ask your Ford dealer.
After purchasing a 2017 Ford Explorer Eco Boost (65K miles) it was only 6 -7 months (yes months) later that I would find myself in a devastating car situation. At exactly 72,000 miles, I discovered my engine would need to be completely replaced. I discovered this after having my vehicle diagnosed at the dealership. Coolant in the #2 and #3 cylinders. The dealership said it would cost $9500 for a new motor. I just bought the car, I don’t have that kind of money sitting around. After searching the internet, I am finding more and more people are having the same problems. But I try to do the right thing, I called Ford to report my problem. They said they would look into it. My hopes were up. I got the call today that, They know it is a default in the motor but it has not been recalled yet! Really! So I’m supposed to wait until there is a recall! I was so upset! She did say that they would pay for $4000, but I only have 30 days to let them know if I will take their offer. I told her I don’t have $5 - $6000 sitting around.
Ford motors is aware of this issue and has refused to offer assistance in the whole cost. It should be a recall! People are just getting over the pandemic! So now I don’t know what to do! I have to have a car to get back and forth to work… I have been getting rides for the past 3 weeks now!
Update from Jan 25, 2024: Took in for the replacement motor. Took them 6 months! Now the motor knocks when putting on brakes, and the windshield bottom seal is cracked and hitting the glass driving! FORD really!!!
- Cynthia Z., Kernersville, US
I previously had a Taurus SHO with multiple turbo replacements. Traded that in on a 2017 Explorer with EcoBoost V6. In less than 24-28k miles the Explorer had 3 turbos replaced and then an engine. I've lost all confidence in the Ford products....BTW have bought 6 Fords in last 6 years. No more for sure
- Gregg C., Walkersville, US
PER SEVERAL CAR REPAIR COMPANIES, AND DID SOME RESEARCH, THE ENGINES SHOULD BE ON A RECALL AS THEY TEND TO BE LIKE SPONGES WHEN IT COMES TO KEEPING FLUID IN THEM. FORD EXPLORERS AND ESCAPES ARE HORRIBLE AND KNOWN FOR THEM REGARDLESS OF YEARS. HAD TO HAVE THE TURBO FIXED TWICE IN LESS THAN 8 WEEKS.
Update from Jul 10, 2025 I NEED MY CAR IN ORDER TO TAKE CARE OF MY SOON TO BE 91 YEAR YOUNG MOTHER AND I AM HER CAREGIVER. IT IS A DISGRACE! THOUSANDS ARE GOING THROUGH THIS SAME THING.
- usapatriot, Talbott, US