The contact owns a?2017 Ford Explorer. The contact stated that after refueling the vehicle, the fuel gauge displayed a full tank; however, the Distance To Empty indicator was incorrect. The vehicle was taken to an independent mechanic, who diagnosed that the fuel pump monitor needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure and a case was opened. The failure mileage was approximately?40,800.

- Fair Oaks, CA, USA

2017 Ford Explorer base model we had our vehicle "fixed" for the carbon monoxide defect on June 24, 2020. It is now 7/9/2020 and our co alarm in the vehicle is still picking up at least 11ppm of carbon monoxide in the cabin of the vehicle after traveling at highway speeds. These occurrences are sporadic, not consistent with each use of the vehicle.

- Glendale, AZ, USA

Driving on interstate and smelled a strong odor and fumes. No cars or trucks were in front of me and I could not figure out where the odor was coming from. Later in the 3 hour drive, got very sleepy and dizzy. Stopped at rest area for fresh air. This has never happened to me before. Now afraid to drive this expensive vehicle on these trips to take care of grandchildren. Called dealership and was told no recalls and nothing they could do. Purchased this vehicle for driving long distances and now afraid to drive it and my son will not let our grandchildren ride in it. Cannot sale it because I would loose so much money. A recall should be issued since numerous complaints have been made from others with the same issues.

- Hickory , NC, USA