10.0

really awful
Crashes / Fires:
3 / 2
Injuries / Deaths:
14 / 0
Average Mileage:
9,234 miles

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problem #288

Jul 202024

Explorer

  • miles
The illuminated B Pillar molding strip is coming off on the driver-??s side. It-??s half out. The B Pillar molding on the passenger side has started to come loose. These strips could detach on the highway and cause an accident. They should be included in recall 21532 and NHTSA RECALL 21V537

- Medford, NY, USA

problem #287

Jun 222024

Explorer

  • miles
This is the second time again 15 minutes that I've had to continue to put in these complaints about the recalls it is you know everything else about not being notified about all the recalls which I think there are between 10 and 12 all the way from the rear towing to the a pillars to the headlight all the way down to the Cadillac converter cam trimming assembly etc not been notified one time bye anyone nothing George Coleman Ford dealership. Very unprofessional and I'm very [XXX] right now I've spoke LOL let the message for James Farley CEO of Ford and I will be letting him know everything that has been going on because of the a pillars of water has been able to get inside the vehicle because that is the rubber around the front windshield which is supposed to have been you know done accurately and which it wasn't because if it was there wouldn't be a recall but I'm getting [XXX] to have to find out all these recalls on my own and for the Ford dealership where I bought the vehicle has not tried to reach out whatsoever even about the roof rack recall they have the parts in but they had not notified me so therefore if anything happens during the for the headlight if I get a ticket y'all will be held responsible if I get into a bad car wreck y'all will be held responsible because of the rear toe link that's a very important part because it will make you crash into a ditch and die and yeah I'm just I'm [XXX] right now I can't wait for James Farley to call me back because he's going to he's going to find out how [XXX] I am and I'll go above the CEO and talk to the Ford family about these issues along with leaving bad reviews and y'all get deducted for every complaint. There's one person at George Coleman Ford that I would like to extend my gratitude towards and I don't know his first name his name is Mr Shockley that is a great man he's been the most helpful and he has went above and beyond to help me and my wife when I did ask him about the INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U

- Greenville, SC, USA

problem #286

May 282024

Explorer

  • miles
The APIM (Accessory Prodical Interface Module) component failed. This controls the touch screen, navigation system, phone/bluetooth call acceptance and other application. So while driving I had no or inaccurate navigation. The vehicle is in the shop now to replace the APIM. It has not been inspected as far as I know. I had the problem in June 2023, the dealer said it was a software issue so they updated the software. May 29, 2024 it did the same thing now it is the APIM. But there was a note on the repair report from June 2023 that This statement tells me that it was the APIM in June 2023 the "APIM was slow/laggy, however normal operation after little warm up at this time". In June the vehicle was under an extentened warranty, it as expired so If they had repair it in June like they should have the warranty would have covered it.

- Dawsonville, GA, USA

problem #285

May 242024

Explorer

  • miles
Like the existing recall for the exterior A pillar, the exterior B Pillar is lifting from the car at the top. This has since caused rain water to leak in from the top and caused a short in the touch entry keypad within the pillar, causing it to flash on and off over and over draining the cars battery until it is dead and won-??t start.

- Fond Du Lac, WI, USA

problem #284

Nov 202023

Explorer

  • 108,165 miles
My locks on my doors will not lock with keyfob or when I push my lock button in the car. I am scared that if I can't lock them someone will fall out the car. Someone can steal my car because I cannot lock my doors.

- Raleigh, NC, USA

problem #283

Jan 142019

Explorer

  • miles
None of the door locks work, making it unsafe and dangerous for crime areas. I have contacted ford many times however they are unwilling to fix issues and it is a widespread issue with the year and model... It is an expensive issue to fix in all 4 doors

- Willow Springs, MO, USA

problem #282

Mar 222024

Explorer

  • miles
Upon starting my vehicle it started smoking all of a sudden from the exhaust pipes. Turned off right away. Towed to Ford dealer where they then said it was the turbocharger that leaked to the engine I believe and to the catilac converter.

- Stockton, CA, USA

problem #281

Feb 072024

Explorer

  • miles
Gaskets on windshield are broken and moving while driving. The windshield is leaking water inside the vehicle from rain water damaged sunroof function and carpet.

- New Iberia , LA, USA

problem #280

Mar 022024

Explorer

  • miles
safety recall notice: 24S02/Nhtsa Recall 24V031 exterior A pillar trim part that detaches while driving can create a road hazard for driver and other road users, increasing the risk of a crash. The passenger trim flew off and hit windshield and car while driving on freeway (I-15 near Calico, CA). Driver's side trim is loose and rubber is cracked holding it on. Windshield has bubbles and cracks in it since trim came off.

- Henderson, NV, USA

problem #279

Mar 062024

Explorer

  • miles
The A trim pillar piece described in NHTSA recall 24VO31 flew off at highway speed. The B pillar trim piece flew off striking the side of the car causing a dent.

- Gulf Shores, AL, USA

problem #278

May 302022

Explorer

  • miles
Our Explorer, experienced this in June of 2022. My daughter had just graduated college and we were moving some of her stuff back home 350 miles away. The Driver side area where the codes are put into to unlock the door if locked out, fell off and was hanging while we were driving on the freeway. We had to exit the freeway and my husband had to buy duck tape to tape it up. Our hatchback would not work as well as some of the other electrical things. I refused to drive it the rest of the way home, and we switched cars. It did cause electrical to go out throughout the car, intermittently. My husband had to buy the part online and replace it. The passenger side is going to fall off also, I noticed while washing it. So yes we need this done, asap. And we had to incur charges for having to replace the other one. There were warning lights for electrical, not working. I cannot remember what they were.

- San Jose, CA, USA

problem #277

Feb 112024

Explorer

  • miles
The trim around my windshield fell off while driving. I called a local ford store, Ed Martin Ford in Anderson, Indiana and was told the current recall does not cover this.

- Pendleton, IN, USA

problem #276

Dec 142023

Explorer

  • miles
While driving my 2017 Ford Explorer, There was a smell of burnt oil/tire entering my vehicle through the vents. I took it in to the Ford Dealership and I was advised that I needed a brand new transfer case, and the front engine mounts needed to be replaced due to broken seals. This was causing transmission fluid to leak onto other parts (hot) which was causing the smell while I was driving. My vehicle is at 89,000 miles, and if I don't get this replaced, then it will cause transmission failure. I was told that this should not happen on a vehicle with 89,000 miles. The leaking fluid can also cause a fire under the hood. When asked why or how this could happen, I was told it just wasn't "built" well. Cost of repairs will be about $4,500. WOW.

- Maplewood, MN, USA

problem #275

Feb 012021

Explorer

  • miles
When it rains, water leaks from the lights, seatbelts and dome lights. The water collects on the passenger floorboard front and rear and collects in the spare tire well. The car is now starting to mold this winter. We have brought the car in past years to be fixed with the Ford dealership not able to fix the reason for the leaking. yes, this car is available for inspection. The car is forming mold spores inside and we are unable to park under cover. It is potential for making us sick. Ford could not find a source of how to fix the water leak.

- Bremerton, WA, USA

problem #274

Jan 182024

Explorer

  • miles
Me levanté por la mañana para llevar Mis hijos ala escuela y ya estaba rayada la troca..desconocido

- Patterson, CA, USA

problem #273

Dec 272023

Explorer

  • miles
I was driving on the freeway. We were having a windstorm. A strong guest of wind tore off the passenger side windshield trim piece.

- Vancouver, WA, USA

problem #272

Dec 282023

Explorer

  • miles
Driver side window button does not work. All others do. There is no reason this should not work on a car with so few miles 18,700 and less than 7 years old.

- St. Petersburg, FL, USA

problem #271

Dec 282023

Explorer

  • miles
Front windshield rubber trim is disintegrating, dry rotted and cracked throughout, separating from windshield, pieces about to fly off. Vibrates and makes sound when driving 55 mph or more.

- St. Petersburg, FL, USA

problem #270

Nov 202023

Explorer

  • miles
Car wouldn't start. All the water had run out due to coolent leak near water pump and in finding it they found leak near front engine mount. These are problems that other 2017 explorer owners have also complained about online. In addition, Kirkland Ford stated they are backed up on repairing the toe link and roof repair due to lack of certified mechanics. The 2017 whole vehicle should have been recalled due to the cheap parts used which has caused me to continually go in to have recalls fixed. While there they end up causing more issues causing me thousands in repair bills. I have scheduled with independent car repair shop for them to give me estimate of repairing the above items for January 10 the first date they had available.

- Kirkland, WA, USA

problem #269

Jul 092023

Explorer

  • miles
The rubber windshield trim is detaching from the windshield, causing a loud rattling/vibrating noise inside the vehicle. This issue also allows debris to get between the windshield and the windshield frame, causing even further damage.

- St. Petersburg, FL, USA

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