faulty front grill

- Jonesboro, GA, USA

There has been a long standing recall on the pillars for over a year, however ford continuously does not have the parts in stock. I have been awaiting repair for over a year with no date in sight.

- Citra, FL, USA

Water pump has gone out, and is a known issue with the explorers, plus they have made these very difficult to to replace and require partial engine tear down.

- Citra, FL, USA

The windshield trim on my 2017 Ford exploer which is the actual recall on this vehicle blew off while traveling on a major highway slamming into my windshield and into the next lane just missing another vehicle causing them to swerve violently to avoid being hit by the windshield trim! I have been Communicating with the dealership where I had purchase my vehicle from the time I first received my recall notice, what possibly 5-6 months. Now I am concerned that the other one may do the same and fly off and the resolt being worse!

- West Chester , PA, USA

Engine block timing plate cover has a defect crack in it causing an oil leak and fire hazard.

- Saint Augustine, FL, USA

My parking pawl failed. Other 2017 explorers have the recall but mine doesn-??t" Dealership says mines not effected but it broke" Hardly seams fair. I was able to jump back in and stop it before it rolled out of the driveway and almost hit my neighbors.

- Garden City, MI, USA

Vehicle was inspected for 24S02 a-pillar recall in October. Nothing is updated or addressed if the a-pillars pass inspection. that closed the recall. now, the a-pillars have become loose as stated in ford's letter to the owner "may become detached" and Ford is saying that the recall no longer will cover this because it passed the initial inspection 4 months ago.

- Manheim, PA, USA

The sunroof gets stuck in the tilted open position and sunshades will not close. This creates an unsafe condition if it starts to rain. Cannot secure the vehicle. This problem is very common and there are many complaints and how to fix videos on the internet. I contacted Ford At first they were cooperative and offered to help with the repair. Then suddenly they refused to help with the repair. This left me with a $1200 bill at the dealer. It is a common failure, it was occurring on the previous model year and was not addressed, it requires proprietary tools to fix. There is low incentive to Ford to fix if they can make a profit from the failure. just one online example there are many videos and how to repair post and complaints: [XXX] INFORMATION REDACTED PURSUANT TO THE FREEDOM OF INFORMATION ACT (FOIA), 5 U.S.C. 552(B)(6)

- Jacksonville, NC, USA

The Roof trim piece flew off while driving and almost hit the car behind me. The other side looks loose as while. I know the A pillars have an open recall on them as while but they said those parts arent available. I already talked with the dealer but they said no recall is available for this Roof trim and I think there should be.

- Overland Park, KS, USA

Manufacturer Recall Number24S02 NHTSA Recall Number24V031 Recall StatusRecall Incomplete, remedy not yet available

- Watauga, TX, USA

The A pillar trim has detached from the windshield while I was driving on the highway, it almost hit the car behind me. There was no warning before it became detached. When calling to see if parts were available I was told that they had been on back order for a year and they had no idea when parts would be available

- Cedar Rapids , IA, USA

Engine coolant leak. Come to find out it is the internal water pump, which several mechanics stated is a "common motor design flaw" with these vehicles. The repair for this is $3500! Not a small amount for a average person with low income. If Ford is aware of this common issue, why is nothing being done to protect their customers like me. I'd like to hear from someone in regards to this, as I have always been a loyal Ford consumer, but this will change after this.

- Charlotte, NC, USA

the transmission has gone out for a second time 3 years ago the transmission was replaced as part of fords customer satisfaction and after 3 years of driving the car started acting weird stalling or not wanting to go- now it will not start after taking to the ford dealership they informed me it was the same problem they had previously fixed, and it was no longer under warranty I would have to pay for a whole new transmission- to be honest I still owe money on this car and could not afford a repair of over 7000 -It was already fixed just 3 years ago how is the Transmisson faulty for a second time? there needs to be recall on this part/

- Napa, CA, USA

I have been trying to get my vehicle fixed for safety recall 24S02 for months and the dealer keeps telling me they do not have the parts. I cannot use my car to go on trip or on freeways because of the windshield noise and I am afraid of something coming off and causing a wreck.

- Corpus Christi, TX, USA

Keyless entry panel on driver's side continues to fall off while driving, hanging by wires, which then blow fuses. Lift gate ajar warning comes on and then unable to open/close rear lift gate. Indoor overhead lighting remains on due to "liftgate ajar" even though liftgate is not ajar. This is a Safety hazard, panel could fly off during driving. Took to dealer, misdiagnosed as liftgate latch malfunction. Paid to get latch replaced and one week later, keyless entry panel fell off again and liftgate ajar warning came up and unable to open or close liftgate and interior lighting remains on.

- Orange, CA, USA

Delay in available parts. Both A-pillar trim parts have detached from vehicle. Passengers side 6/2024, Drivers side 12/24.

- Greenup, KY, USA

Driving down the highway and the roof rail flew off almost hitting the car behind me upon pulling over i discovered the roof rail flew off. I called the dealership and they told me that vehicle is over 150k miles and the recall was voided. I don-??t remember seeing that.

- Valles Mines, MO, USA

For over a year the windshield of my car had a -??rattle-?? or wind-like noise. I figured this was due to the weather stripping around the windshield degrading and falling off. I heard about the recall and the very next day I was driving down the interstate and the plastic piece (A-Pillar) flew off and the car behind me swerved to miss the piece. A day or so after this occurred, large rains came through our area which resulted in water entering my vehicle. I took my car to the dealership a day or 2 later where they had to inspect to see if the vehicle met the recall and order the parts. This was over 3 months ago. I called Ford about 1 month after my vehicle was inspected and spoke to a representative who informed me that the parts are in stock and are being shipped out upon ordering from the dealership. The dealership placed the order the same day they inspected the car. I have not heard any communication from Ford regarding this. I am cornered about water damage in my vehicle due to prolonged issue with not only the weather stripping but also missing the plastic piece (A-Pillar). I have contacted the dealership multiple times and their hands are tied due to not having the parts needed to fix the recall.

- Chesnee, SC, USA

Water leaking in the drivers side frame that goes down the inner column by the dash onto the floor board, leaks above the driver visor, and in the back frame in the trunk of driver side. I have had it checked over by a Ford dealer twice and they claim it was my sun roof-which it is not. When I tried to have it checked again with a non Ford mechanic, it-??s been too cold and rainy so the problem cannot be found. It has gotten worse in my car, water damage to the dash and I get condensation that forms on the inside of my windshield. Thought it occurred due to the windshield guard cover recall but that isn-??t the case.

- Long Bottom, OH, USA

Rear toe links, rear alignment is off. Dealership said they can-??t fix it. My tires are wearing incredibly fast.

- Chester, VA, USA