While driving at slow speeds (25 to 40 mph) the steering will feel like it is "binding up" slightly when turning. This will not happen every time so the dealer was unable to duplicate it. Also after driving on the freeway in a straight line for a long period of time, when you turn the wheel slightly I will feel that same binding. If you push through if it gives way and then acts normally. Feels like the cars steering gear box has a gear loose or a gear in miss aligning internally. We bought the care with 15K miles on it. We noticed the problem at around 20K and immediately took it to the dealership where they were not able to recreate the problem. The car now has 30K miles on it and the problem is getting worst.

- Bonsall, CA, USA

The cruise control at my speed of 65 mph stopped alone cause the car to break making me loose control, 2nd the voice command don't work or responding, to help navigation or phone perpouse ( don't use cell while driving) around December 2018 bring tothe attention of the dealer at service and the miss. Kenya after I pick the car she mansion that the reset to the manufacture day was relased, but the problem continue as today 10/07/2019 on June the battery exploded, and thank god how no body get injury. The car is leasing for 3 years, all problem starts December 2018, plus theare is a recall, and Ford sayville in 5686 sunrise hgwy, sayville, NY 11782 631 567-3800. Refuse to repaire the issues, claim the car is mile coverage is over, but the problem strat before plus all this it's manufature issues, please help me.

- Manorville, NY, USA

Have a noise on front passenger side suspension

- Caguas, PR, USA

Paint on the hood is bubbling, steering feels lose, and the instrument panel cracked do to cold temp....contacted Ford they dia ot help or did not car

- Norwalk Ohio, OH, USA

Intermittent steering binding condition at slow turns mainly during hot weather. This binding issue was difficult to recreate and eventually the dealer was able to create this after a lengthy (30 minute) road test in 80+ degree weather. The binding issue was a result of an internal steering gear failure. The part # hb5Z-3504-Z was finally replaced this year after we had the vehicle in to the dealer multiple times since late 2017 when the vehicle had approximately 25,000 miles on it. Vehicle now has 67,000 miles. The binding issue occurred at speeds ranging mainly between 40 mph to 75 mph with and without driving assistance features enabled. Binding issue occurred both to the left and right directions on gradual turns or when changing lanes on the highway at higher speeds. The steering wheel would stick in the turned position and not return to the center on its own unless tugged out of what felt like a detent (notch). This took a long time to get it fixed because the dealership would not work on the car since they could not re-create the problem on short test drives. The intermittent nature of the steering issue and need for longer drives and hot weather conditions made it difficult to recreate.

- Hopewell Junction, NY, USA

Clicking noise when turning the steering left or right.I was told by the dealer that he heard the same noise from the same model and year vehicle. This needs more analysis as this may be a safety concern if the steering wheel locks

- Irving, TX, USA

At around 35,800 miles, I noticed a slight jerk of the steering wheel when going around curves. I was going 70mph on the highway for a quick afternoon trip out of town. On the way home (36,000 miles) it was doing this even when driving straight. I had my husband drive it when I got back, and that's when we decided to get it to the nearest dealership (45 miles away). The whole rack and pinion steering column was severely corroded and needed to be replaced. I was without my vehicle for over a month while Ford gave us the runaround on whether or not it would be covered since we were almost 200 miles out of warranty by the time the vehicle was at their facility. When driving it there going about 40mph on the highway, the power steering went out entirely and threw the car clear across the road. Thankfully it went to the right and into the ditch, because had it jerked to the left, we'd probably be dead. It jerked all over the road the whole way to the dealership.

- Midland, TX, USA

Vehicle has an NHTSA recall notice#:19V435 and a Ford issued recall#:19S17 which indicates as follows: Recall description: Rear suspension toe link replacement. Risk to safety: A fracture of a rear toe link significantly diminishes steering control, increasing the risk of a crash! I have contacted 3 different deals in my area (ecino, ca, 91316) all said that the replacement parts are currently unavailable. In addition, on Thursday, June 27th, 2019 I have contacted Ford Motor Company to see if the issue can be resolved but I got the same answer. They said I have to wait until the parts are available and they are currently back ordered with no estimated time for the issue with the vehicle can be resolved. They have asked me if I would like Ford Motor Company to "lemon" the vehicle and buy it back, I replied: "absolutely yes". they have opened a case#: [xxx] I am seriously worried for my life when driving the Ford Explorer. I suffer from understeering whenever I attempt a left or right turn. At speed over 40 mph, the vehicle will start shaking giving me a sense of almost no grip to the road. In addition, I constantly have the "front airbag" light on (see picture attached) the dashboard, both when vehicle is in motion & stationary. This issue happened before and I took the car to a Ford dealer to resolve the issue (the service tech said that the sensor was malfunctioned and in a case of an accident, "front airbag" might not deploy!!! this is absolutely absurd. I here by certifie that my vehicle is serviced on time (see picture attached) and currently has 29,492 miles on it (see picture attached). I am not sure what is NHTSA part in all of this, but if you can help me deal with Ford Motor Company in resolving these issues and get rid of this vehicle, L will be very pleased and appreciative. Respectfully, [xxx] information redacted pursuant to the Freedom Of Information Act (FOIA), 5 U.S.C. 552(B)(6).

- Encino, CA, USA

I was stuck at a standstill in traffic on a city highway with my family on father's day when the dash lit up with multiple warnings such as "steering loss stop safely, " "service advancetrac, " "stability control off, " and "hill start assist not available." I was not moving and could not understand what happened. No one was injured and the vehicle's power steering failed. The vehicle was not overheating. Roadside brought the vehicle to a nearby dealer. Eventually, two days later, the computer said we needed a new steering column (I thought a steering column should last the life of the vehicle...). there were no warning signs, no leaks, and no strange noises. Of course, I was past my warranty. Pretty hefty bill. There is an new recall for a rear suspension problem that was issued just days earlier.

- North Bellmore, NY, USA

Rear suspension toe link recall: Driving approximately 50 miles/hr with my husband behind the wheel and myself and our 3 children in this family vehicle, this rear suspension broke. We live in rural saline county and drive gravel daily. The incident happened while entering a bridge on a highway. We lost almost complete control of steering requiring the driver to completely turn the wheel as quickly as possible in one direction and turn back as quickly as possible in the other swerving and forcefully circling back and forth on a bridge until the vehicle finally came to a stop further down the road. God' grace alone saved us from going over the bridge, or hitting oncoming traffic or having injuries, potentially fatal at this rate of speed and location. I am dissatisfied in the notification of recall information from the dealer and NHTSA. I only found out what must have happened after googling 'Ford Explorer' and seeing a news post 2 days earlier. The notification of the recall will come much too late in the mail in the next couple weeks. Too late! there has got to be a better, fast way of notifying driver so the recall parts more timely. We have the technology. Put your family in this situation and say this way of notifying the consumer is adequate!

- Wilber, NE, USA

Driving one day in the neighborhood and power steering locked up briefly intermittently, with the error message. Turned car off and on again and was fine, later on in the day power steering locked up for good and the error message is always there.

- Kingwood, TX, USA

The contact owns a 2017 Ford Explorer. While driving, the steering seized and the "steering assist fault, service required" indicator illuminated. The vehicle was taken to crossroads Ford of prince george (877-331-9405, located at 4500 whitehill blvd, prince george, va 23875) where it was determined that the VIN was not included in a recall. The manufacturer was made aware of the failure and stated that there was no recall; however, the contact was offered a discount of $1,082 towards the repair cost. The vehicle was not repaired. The failure mileage was approximately 40,000.

- Spring Grove, VA, USA

While driving 60 mph my steering wheel seized completely, a bell started ringing, and an indicator light on my dashboard started flashing that steering failed. Please park safely. There was no warning and my car had been working perfectly before this happened. This caused serious threat of collision and grave bodily damage/death.

- Red Lodge, MT, USA

Loss of power assisted steering when the car is in motion, and during turning

- Las Piedras, PR, USA

As I was reversing I placed the vehicle from reverse to drive and it became very hard to turn the steering wheel. On several different ocassions the exhaust has blown smoke and the vehicle smells like fumes after turning it on.

- Andrews, TX, USA

The contact owns a 2017 Ford Explorer. While driving 40 mph, the power steering warning indicator illuminated and the steering wheel became difficult to maneuver. The vehicle was taken to rye Ford (1151 boston post rd, rye, NY 10580, (914)-967-6300) where the contact was advised that vehicle was not included in any recalls. The vehicle was not diagnosed or repaired. The manufacturer stated that the warranties were expired and confirmed that the vehicle was not included in any recalls. The failure mileage was 42,000.

- New Rochell, NY, USA

Sudden power steering failure resulting in an unsafe and unusable condition in which the vehicle can be driven. Dash alerts began to go off, and the steering was still usable. Next time the car was started the power steering was no longer operating and several additional dash warning indicators were going off.

- Chandler, AZ, USA

Tires that came with vehicle have chunks of tread peeling off /cutting from normal driving of 9100 miles and 11 months. This presents several hazards such as vehicle stability, traction and potential blowout / rollovers other sizes these same hankook ventus S1 noble2 have already been recalled due to similar failures. These are 255/50 R 20 size.

- Santa Fe, TX, USA

Making a left turn in the snow and my power steering locked up and I hit the curb, thr dealer is telling me there's no way this can happen and has never happened before. Won't warranty anything and I'm stuck with a vehicle I believe to be unsafe for my wife and children to ride in.

- Dartmouth, MA, USA

2017 Ford Explorer. Consumer writes in regards to vehicle alert gauge message center displays failure of collision warning system, tracking control system and steering system. Attempts to replace/repair sensor and steering column fails. The dealer informed the consumer a sensor was replaced. Two days later, the dealer called the consumer and informed him the vehicle needed to be reprogrammed and steering column needed to be replaced.

- Crownsville, MD, USA