10.0

really awful
Crashes / Fires:
1 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
12,212 miles

About These NHTSA Complaints:

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problem #4

Jul 242018

Explorer

  • 26,000 miles
Sudden power steering failure resulting in an unsafe and unusable condition in which the vehicle can be driven. Dash alerts began to go off, and the steering was still usable. Next time the car was started the power steering was no longer operating and several additional dash warning indicators were going off.

- Chandler, AZ, USA

problem #3

Jun 082018

Explorer

  • 9,100 miles
Tires that came with vehicle have chunks of tread peeling off /cutting from normal driving of 9100 miles and 11 months. This presents several hazards such as vehicle stability, traction and potential blowout / rollovers other sizes these same hankook ventus S1 noble2 have already been recalled due to similar failures. These are 255/50 R 20 size.

- Santa Fe, TX, USA

problem #2

Jan 302018

Explorer

  • 13,750 miles
Making a left turn in the snow and my power steering locked up and I hit the curb, thr dealer is telling me there's no way this can happen and has never happened before. Won't warranty anything and I'm stuck with a vehicle I believe to be unsafe for my wife and children to ride in.

- Dartmouth, MA, USA

problem #1

Sep 062016

Explorer

  • miles
2017 Ford Explorer. Consumer writes in regards to vehicle alert gauge message center displays failure of collision warning system, tracking control system and steering system. Attempts to replace/repair sensor and steering column fails. The dealer informed the consumer a sensor was replaced. Two days later, the dealer called the consumer and informed him the vehicle needed to be reprogrammed and steering column needed to be replaced.

- Crownsville, MD, USA