The contact owns a 2018 Ford Explorer. The contact stated while driving at approximately 60 MPH, the driver-??s side roof rail suddenly detached from the roof of the vehicle. The cause of the failure was not yet determined, and the vehicle was not yet repaired. The manufacturer was not notified of the failure and informed the contact that the VIN was not included in the NHTSA Campaign Number: 21V316000 (Structure). The contact stated that the vehicle had experienced the failure listed in the recall. The local dealer was not contacted. The failure mileage was 81,000.

- Amarillo, TX, USA

The contact owns a 2018 Ford Explorer. The contact stated that while driving approximately 70-75 MPH, the exterior driver-??s side trim piece along the windshield detached from the vehicle. The vehicle was taken to the local dealer where it was diagnosed and determined that the trim needed to be replaced. The vehicle part was repaired. The manufacturer was not contacted. The failure mileage was approximately 80,000. The VIN was not available.

- Norman, OK, USA

The contact owns a 2018 Ford Explorer. The contact stated that upon inspection it was discovered that approximately three quarters of the driver-??s side roof rail covers had fractured and dislodged from the vehicle. The cause of the failure was unknown. The local dealer and manufacturer were notified of the failure and the contact was informed that the vehicle was not included in the NHTSA Campaign Number: 21V316000 (Structure). The contact indicated that the vehicle had experienced the failure listed in the recall. The failure mileage was 31,000.

- Newark, OH, USA

The contact owns a 2018 Ford Explorer. The contact received notification of NHTSA Campaign Number: 21V316000 (Structure). The contact stated that the manufacturer had exceeded a reasonable amount of time for the recall repair. The contact stated that the roof rail cover had detached from the vehicle. The dealer was made aware of the issue but informed the contact that parts were not yet available. The manufacturer was made aware of the failure and a case was opened. The vehicle was not repaired. The failure mileage was approximately 28,000. Parts distribution disconnect.

- Georgetown, TX, USA

The contact owns a 2018 Ford Explorer. The contact stated that while driving at an unknown speed, the passenger-??s side window frame detached without warning. The local dealer was not contacted. The vehicle was not diagnosed or repaired. The manufacturer was notified of the failure and referred the contact to the NHTSA for assistance. The failure mileage was 35,872

- Corpus Christi, TX, USA