10.0

really awful
Typical Repair Cost:
$5,250
Average Mileage:
93,550 miles
Total Complaints:
2 complaints

Most common solutions:

  1. water pump replaced (2 reports)
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problem #2

Feb 072023

Explorer XTL

  • Automatic transmission
  • 110,000 miles

My water pump went out and was leaking coolant. The motor had to be pulled out and taken apart to get to the water pump.

- Justin M., Prosper, US

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problem #1

Apr 012021

Explorer Limitied V6

  • Automatic transmission
  • 77,083 miles

My 2017 Ford Explorer water pump replacement quote is $2,975.54 per Future Ford of Concord.

I'm irate that Ford would design an engine where the customer is forced to send a mortgage payment to replace a water pump. Ford should be ashamed of themselves. All Ford owners with the same water pump issue should start a class-action lawsuit that Ford pays 100% of the labor cost to repair/replace all water pumps in the bad design engines. I have no issues paying for the water pump, but 10-12 hours of labor is ridiculous. My Ford has 77k miles and requires the water pump to be replaced. I was informed by the dealership that it should have lasted to 100k at least. Please join me in a class-action lawsuit that Ford created a cash cow for any service provider replacing a water pump.

- Charles M., Concord, US

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