10.0

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
1 / 0
Average Mileage:
1,837 miles

About These NHTSA Complaints:

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« Read the previous 20 complaints

problem #4

Jul 152020

Explorer

  • 7,083 miles
Roof rail covers on left and right sides of 2019 Ford Explorer come loose after dealership repaired Ford tsb-20-2154, still coming loose, they can fly off vehicle and cause an accident electrical wires are coded with soy causing squirrels / rodents etc.to eat engine wires and trying to build a nest in engine can creat a fire

- Debary, FL, USA

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problem #3

May 052020

Explorer

  • 25,000 miles
Roof rails come loose, totally unsecured to vehicle. One has fallen off while driving, one was destroyed in car wash. The rails seem to pop loose no matter what is happening with the vehicle (I.e. parked, driving). This is a well documented problem online but nothing has been done to resolve it.

- Knoxville, TN, USA

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problem #2

Feb 112020

Explorer

  • 12,000 miles
Roof rack on top of vehicle came off while driving. The plastic clips aren't enough to keep it on the vehicle. Vehicle had 12K miles when this happened. This is very unsafe I shouldn't have to worry about my roof racks coming off my vehicle.

- Culpepper, VA, USA

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problem #1

Aug 162019

Explorer

  • 15 miles
Rear hatch electric opening/closing mechanism failed - hatch came down a struck the head of a person causing an injury. Also because the hatch wouldn't close properly exhaust entered the vehicle when being driven.

- Anchorage, AK, USA

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