3.6

definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
36,000 miles

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problem #1

Jun 102025

Explorer

  • 36,000 miles
The contact owns a 2019 Ford Explorer. The contact stated while driving at an undisclosed speed, the brake pedal became inoperable. There was no warning light illuminated. The contact stated that the brake pedal failed to function properly, and the contact had to depress the brake pedal with added force to stop the vehicle. The contact also stated there was an abnormal sound while depressing the brake pedal. The vehicle was towed to the dealer, where it was diagnosed and determined that the rear brake pads and rotors had failed, and the braking system needed to be replaced. The vehicle was not repaired. The manufacturer was made aware of the failure, and a case was opened. The contact was also referred to the NHTSA Hotline for additional assistance. The approximate failure mileage was 36,000.

- Roanoke, IN, USA

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