10.0

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
2 / 0
Average Mileage:
2,378 miles

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problem #29

Jan 262024

Explorer

  • miles
I took my vehicle last year to the dealership to report the safety concern I had with a loose piece under my hood causing a flapping sound while driving. They determined the exterior a pillar was warped, loose and missing pieces. I received the recall in the mail a few weeks later, although they will not set up an appointment for me to resolve this issue. Not only does it state this is a potential safety concern, it has already been established this piece is defective on my vehicle. I also drive fellow associates around to meetings in my vehicle and it is putting them in danger along with myself and is bringing concerns it has not yet been addressed. The recall was sent to me a few weeks later on 01/26/2024.

- Daytona Beach, FL, USA

problem #28

Oct 012023

Explorer

  • miles
The B-pillar trim piece has become detached from the vehicle due to broken clips and when driving it appears as if it will fall off. Ford will not address the issue, other then using two sided adhesive tape which needs to be replaced continuously. The clips that hold the trim in place are broken and this is common on many explorers. There are other body trim pieces which have been recalled for and this needs to be added as well. The A-pillar trim was recently a recall item and this is just as much a hazard.

- Rensselaer, NY, USA

problem #27

Feb 052024

Explorer

  • miles
Drivers door will not lock. It will only lock if you push it down but doesn-??t lock when taking off like it-??s supposed to for safety.

- Mouth Of Wilson, VA, USA

problem #26

Mar 222021

Explorer

  • miles
Operator law enforcement was idling for an extended time in this vehicle. He was found unconscious in the vehicle and diagnosed with acute carbon monoxide poisoning. He was hospitalised for 4 days, and suffers continuing neurological deficits. Post-incident testing by engineer instructed by operator indicated two improper or incomplete welds on exhaust system, allowing exhaust to pool under vehicle and enter passenger compartment through HVAC fresh air intake. Post-incident testing recreated rising CO levels in passenger compartment. Vehicle has also been inspected by manufacturer. There were no warning lamps or messages.

- Austin, TX, USA

problem #25

Dec 162022

Explorer

  • miles
Dec 2022- Windshield trim on passenger side ripped off while driving on the interstate. Sept 2023- noticed noise while driving. Checked driver side trim and noticed seal was gone. Trim was cracked along its entirety. Replaced before it also flew off

- North Litte Rock, AR, USA

problem #24

Oct 152023

Explorer

  • miles
Doing 70 mph and trim along passenger windshield broke in half and flew off

- Perryville, MO, USA

problem #23

Mar 012023

Explorer

  • miles
OEM Ford Gen 4 SYNC 3 Nav APIM suddenly started sporadically functioning. Contacted Ford after viewing multiple recalls from previous years Ford vehicles with exact issue. After being told there was no recall on my 2019 Explorer, was given a quote of $170 to diagnose issue, $900 + for APIM module, plus installation and programming. We purchased a re-programmed APIM module and installed. Problem is now corrected. Recall needs entered on this unit. Attaching photos of front & back of bad unit: WY1W748K GR26A KB5T-14G370-DCA SERIAL NO. 205831 MFG - JANUARY 2019 ASSY NO. MAJ0673GX PANASONIC AUTOMOTIVE SYSTEMS MODEL FA-170-BCAR-HS IFT# RCPPAFA16-2032 FCC ID: ACJ-FA-170-BCARHS IC ID: 216B-FA170BCARHS ANATEL ID: 05008-16-09014 CMIIT ID: 2016AJ4795

- Florence, AL, USA

problem #22

Sep 012023

Explorer

  • miles
Windshield trim falling off and deteriorating - windshield rattling - took to dealer to replace windshield trim - paid $642 to replace deteriorated trim - want a recall on this as it is very dangerous/ I also want reimbursement of $642 for repair

- Elmhurst , IL, USA

problem #21

Mar 022023

Explorer

  • miles
The rear camera failed and it was discovered a corroded connector and cable. This is causing rear camera to fail. Ford helped with the repair cost however, the entire cable was replaced. Waited 5 months. This is a common problem and FORD should cover the refund and recall. The cameras are on a recall but not the cables that are causing the camera to fail. The repair costs like $2000. Ford did help. This is a manufacturer defect and the problem is common. Please see pictures and the video link. https://youtu.be/ewz_OeFO_6M

- Grand Haven, MI, USA

problem #20

Jul 192023

Explorer

  • miles
Passenger's side A pillar trim piece broke and flew off at highway speed. This seems to be a previously identified manufacturer's defect not yet recalled.

- Walnut Springs, TX, USA

problem #19

Jun 232023

Explorer

  • miles
Windshield and door trim is coming unglued and flaps while driving normal highway speeds.

- Denham Springs, LA, USA

problem #18

Mar 172023

Explorer

  • miles
I have a 2019 Ford Explorer. I have seen that serval people have reported the front windshield trimming flying off going down the road for no reason. I recently had to replace both of my window trimming because this happened to me. One flew completely off going down the interstate and the other one came off but lucky did not fly off with traffic around. This is very dangerous not only for the owner of the vehicle but other vehicles around when it flys off. I have contacted FORD and they do not want to reimburse me for the amount of money I have spent to get this fixed. This is not a default on the owners end, it is a FORD default. I feel as if Ford needs to reimburse. Again, this could be very dangerous for other drivers on the road when these prices fly off. Safety first.

- Kinston, NC, USA

problem #17

Dec 122022

Explorer

  • miles
Roof rack rails coming off car. Recall number 21S22. I took my 2019 Ford explorer to the local Ford dealer on 03/25/2022 and roof rails were repaired. Roof rails coming off again. I called Ford motor company again (CS-40164791). A lady named Fallon told me there is nothing Ford Motor Company can do. All recall attempts have been made. Roof rails did not look like this when car was new, plus the roof rails looked like new when local Ford dealer made first recall repair. Now coming off again. Roof rails may not have been repaired correctly or to recall recommendation. I have checked many Ford Explorer-??s, in parking lot, between 2016 and 2019 none have roof rails sticking up 3/4 of an inch in rear of car like mine.

- Clovis, CA, USA

problem #16

Jan 152021

Explorer

  • miles
I have had the key pad replaced 2 times because it melts at top. It has melted again Should it be recalled

- Monroe, GA, USA

problem #15

May 052022

Explorer

  • miles
There is a recall and no remedy has been done. Still waiting on a call or email.

- Gaithersburg, MD, USA

problem #14

Mar 022019

Explorer

  • miles
We continue to smell exhaust fumes in the cabin on the vehicle.

- Jacksonville, FL, USA

problem #13

Dec 232021

Explorer

  • miles
1. The vehicle HORN unknowingly and unexpectedly stopped working, became unavailable, and subsequently failed to alert other of hazardous conditions, when approperiately initiated by the driver/operator. Without any indication or prior warning to the driver that the HORN was NOT FUNCTIONAL. This vehicle can be made available for NHTSA inspection upon request. For all intensive purposes, the only unique purpose for having a vehicle HORN is for SAFETY. 2. SAFETY was compromised and reslted in highly eleveted risks for the Driver, Passangers, Pedestrians, Traffic Officers, By Standers, Other Vehicles and Congestion, following a Night Time Egress of an NFL Football Game. 3. The problem is repeatable and the HORN is currently in a FAILED state. The HORN has not been diagnosed or repaired. It has not been confirmed, by the Dealer, nor Independent Service Center. WHY" For them to bill me some ungodly amount, just to tell me, my the HORN DOES NOT WORK.. ON a vehicle I financed/purchased 4 months ago? and that I paid $200 last month for a FAILED BATTERY last month. Good LORD, and on a vehicle with more automated driver assist sensors, than a MARTIAN LAND EXPLORER? and the HORN FAILS" For SAFETY, HORNS are intentionally "enabled" and maintained in fuctional state. Note: AUTO OWNER has reported this SAFETY DEFECT to NHTSA. Owner requests all costs of diagnosis, parts, replacement, labor, repairs, wiring, computer, software, and the transparent identification of flaws in automatic updates via internet and wireless, connectivity, software updates, digital processing of vehicle operating systems, and digital monitoring of driving conditions, location, and environment. 4. No. It has not been inspected by manufacturer, police, insurance reps, or others. Yet. 5. No warning lights, messages, or indicators prior to non-functioning and unexpected HORN failure. I would like to request independent NHTSA inspection Root Cause Analysis. Thank You

- Smyrna, TN, USA

problem #12

Aug 042021

Explorer

  • miles
The windshield weather stripping has Disintegrated. Half is missing. What-??s left crumbles in your hand. I am get a picture, just not at this time. I will have it there is ever a follow up.

- Lakeland, FL, USA

problem #11

Nov 132020

Explorer

  • miles
Last 2 times I have drive the vehicle more than several hours, a burnt odd smell has come from the engine however there have been no check engine lights, only an odor or chalky burnt smell. I have 3 young kids and they smelled it as well. It hasnt happend on short trips I noticed after longer trips of driving

- Chula Vista, CA, USA

problem #10

Dec 172020

Explorer

  • 41,000 miles
Very loud noise from the engine was told it was the supercharger but it sounds like a constant clicking. We took it back and dealership told us it was fixed. Still makes a loud clicking when driving, more so when accelerating. Called dealership, they said they fixed it. To us its still doesnt sound like a 2019 vehicle should

- Chula Vista, CA, USA

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