Vehicle was stolen, sold, and relisted for sale. Open Recalls on vehicle.

- A, DC, USA

I am writing to formally report an issue regarding Safety Recall 24S02 on my 2019 Ford Explorer, which is incorrectly shown as completed by Cornerstone Ford in Elk River, Minnesota. This recall involves the exterior A-?'pillar trim on 2011-?"2019 Ford Explorer vehicles and is a documented Ford safety campaign (24S02 / 24V031). According to Ford-??s records and Cornerstone Ford-??s reporting, Recall 24S02 is flagged as completed on my vehicle on Jun 2025; however, the actual recall repair has never been performed. It appears only on an estimate repair invoice from July 2025, and I have text message correspondence from the dealer dated December 19, 2025, stating that the part had arrived, yet no recall work was scheduled or completed. Notice on Invoice (attached): [Primary]: S100 - RECALL RECALL RECALL - C/S: NO REMEDY AVAILABLE YET-24S02 EXTERIOR A PILLAR APPLIQUE INSPECTION I am unable to take it to a different dealership because it has been flagged as completed. I contacted Ford's Customer service, and they are taking the dealership's word.

- Rogers, MN, USA

Remedy not available in timely manner. This came out in 2024. Issue should be fixed and parts available. I am experiencing the wind noice due to this. Manufacturer Recall Number 24S02 NHTSA Recall Number 24V031 Recall Status Recall Incomplete, remedy r yet available

- Rochester , NY, USA

It has been a year and a half since Ford recalled a part and they have yet to replace that part. It-??s a year overdue from the timeline they claimed to be ready by.

- Colby, KS, USA

The bottom part that holds the windshield down is coming off. My windshield sounds like it is going to fly off when I drive. It makes a constant loud noise when driving. This has been an ongoing issue for almost 2 years. Ford told me they couldn-??t do anything about it.

- Baytown, TX, USA

The A-PILLAR TRIM has flew off on the freeway on 4 separate occasions. 3 different times I paid out of pocket to have it repaired, not knowing this was a manufacture defect. Ford keeps saying that they do not have the parts to repair it.

- Las Vegas, NV, USA

In February I was driving to an appt. when the side panel on driver's door broke & started flying around & hitting car. (It has the numbers to enter the car without a key.) So I had to roll down window 1/2 way, grab the broken part & drive 18 miles to town, holding the part so it wouldn't fly off (in 30 degree weather!) So I drove by the Ford Dealership where I got my car. They thought there was a recall on that item so I've been waiting. I just saw on the NHTSA site there was a recall for that item on 2016-17" Explorers, but mine is 2019!!! Would you please add the 2019 model to that recall" Also, I'm STILL WAITING (1 1/2 years later) for the recalled trim pieces around the front windshield.

- Douglas, OK, USA

Difficulty getting the vehicle repaired in a reasonable time or without charge. Initial recall indicated parts would be available in the latter half of 2024. It is now mid 2025. Ford dealership indicates parts are not available for recall, BUT parts ARE available if I'd like to pay out of pocket for repairs. That seems fraudulent and the A-pillar trim on my vehicle is obviously defective and coming off the vehicle. This is hazardous and Ford should not be able to charge for repairs and not comply with the recall repairs.

- Stedman, NC, USA

The windshield lower molding is deteriorating. The molding has cracked and fallen off in several places. This has been happening over the last 6 months but has gotten much worse. It also makes a buzzing vibration over 50mph. I'm afraid that if it gets any worse the windshield may pop out in an accident. Unknown Unknown No warning

- Liberty, SC, USA

The A-pillar trim on the driver's side around windshield is coming off, and poses a risk to other drivers if it flys off while driving down the road. A recall on Ford Explorers of the same year is already issued, does not include the Police utility of same year.

- Sand Lake, MI, USA

Water is entering the rear liftgate which fills up during a rain event. This can potentially create problems with the electrical components mounted inside of the liftgate. i.e. Power door release, Rear defog, third bake light, window wiper, rear tail lights. These could short out or maybe cause a fire. It is already causing premature corrosion at the lowest end seam of the panel as the paint it now bubbling and beginning to seperate from the surface. This could also create a structural integrity issue with the liftgate. The rear glass is stationary. Not designed to open. Maybe this is a similar adhesion issue that the 2016 Transit connect had with the windshield which was recentlyn recalled for improper adhesion process/defect aloowing water to enter into the cabin.

- Lambertville, MI, USA

It has been more than a year later, Ford has not resolved the issue with the exterior A-Pillar. The response at the dealership has been, A) we do not have the parts or B) If you pay for them out of pocket, we can fix the issue. Which tells me they can fix the issue but chose to not do so because they are banking on owners paying for this recall. What recourse do I have?

- Glendora, CA, USA

Code P0301 can-??t pin point issue

- Fort White , FL, USA

I am writing to formally file a complaint regarding my 2019 Ford Explorer, which is currently subject to the 2011-?"2019 Ford Explorer? -?" A-Pillar Trim Detachment Recall (Recall Reference Number: 24S02). The exterior A-pillar trim on my 2019 Ford Explorer, covered under the aforementioned recall, has caused severe issues including vibrations and a loud whistling noise around the windshield area, particularly at highway speeds. These problems are not only a nuisance but also pose a potential safety hazard, as the vibrations could lead to more severe structural damage or detachment of the trim while driving. I have contacted several Ford dealerships in my area, as well as Ford headquarters, seeking a resolution under recall 24S02. Unfortunately, I was consistently informed that the necessary parts to correct the issue are not available. I was told that Ford had provided the parts, but they were only available for a two-week period and are no longer in stock. The person I spoke with at the dealership advised me to call back at a later time to check if the parts are available. Additionally, when I reached out to Ford-??s headquarters customer relations department for further assistance, I was simply transferred to my local dealership without any other form of help or guidance. This lack of support from the manufacturer is deeply frustrating and concerning. Furthermore, one of the dealerships informed me that another customer with similar issues under the same recall has been waiting for over a month and has yet to receive the necessary parts. This delay, coupled with the lack of clear communication and guidance, is highly concerning, especially given the potential safety risks associated with the defect. Given the severity of the issue and the inadequate response from Ford, I am requesting that the NHTSA intervene to ensure that Ford takes the necessary steps to resolve this safety concern promptly. I am concerned that a serious incident can occur if not resolved.

- Columbia, SC, USA

Exterior A-pillar trim part detached, now caused cracked windshield where trim would have been. The part has been detached for months and my local Ford dealership has no temporary or permanent solution. My windshield now has a spidering crack where it would have been protected.

- Hawick, MN, USA

I took my vehicle last year to the dealership to report the safety concern I had with a loose piece under my hood causing a flapping sound while driving. They determined the exterior a pillar was warped, loose and missing pieces. I received the recall in the mail a few weeks later, although they will not set up an appointment for me to resolve this issue. Not only does it state this is a potential safety concern, it has already been established this piece is defective on my vehicle. I also drive fellow associates around to meetings in my vehicle and it is putting them in danger along with myself and is bringing concerns it has not yet been addressed. The recall was sent to me a few weeks later on 01/26/2024.

- Daytona Beach, FL, USA

The B-pillar trim piece has become detached from the vehicle due to broken clips and when driving it appears as if it will fall off. Ford will not address the issue, other then using two sided adhesive tape which needs to be replaced continuously. The clips that hold the trim in place are broken and this is common on many explorers. There are other body trim pieces which have been recalled for and this needs to be added as well. The A-pillar trim was recently a recall item and this is just as much a hazard.

- Rensselaer, NY, USA

Drivers door will not lock. It will only lock if you push it down but doesn-??t lock when taking off like it-??s supposed to for safety.

- Mouth Of Wilson, VA, USA

Operator law enforcement was idling for an extended time in this vehicle. He was found unconscious in the vehicle and diagnosed with acute carbon monoxide poisoning. He was hospitalised for 4 days, and suffers continuing neurological deficits. Post-incident testing by engineer instructed by operator indicated two improper or incomplete welds on exhaust system, allowing exhaust to pool under vehicle and enter passenger compartment through HVAC fresh air intake. Post-incident testing recreated rising CO levels in passenger compartment. Vehicle has also been inspected by manufacturer. There were no warning lamps or messages.

- Austin, TX, USA

Dec 2022- Windshield trim on passenger side ripped off while driving on the interstate. Sept 2023- noticed noise while driving. Checked driver side trim and noticed seal was gone. Trim was cracked along its entirety. Replaced before it also flew off

- North Litte Rock, AR, USA