4.3

definitely annoying
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
26,536 miles

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problem #2

Aug 152022

Explorer

  • 46,172 miles
The contact owns a 2019 Ford Explorer. The contact stated there was a loud rattle coming from the rear passenger side wheel of the vehicle. The noise progressed when on rough roads. The contact inspected the rear passenger side toe link which seemed as though it was loose and malfunctioning. The contact did not take the vehicle to the dealer. The vehicle had not been diagnosed or repaired. The manufacturer was made aware of the failure. The approximate failure mileage was 46,172

- Peachtree Corners, GA, USA

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problem #1

Aug 292019

Explorer

  • 6,900 miles
Vehicle was being driven straight on residential 2 lane street. Heard a loud break/ loss of driving control of vehicle which pulled forcefully to the right. Vehicle scraped off curb then back into oncoming traffic and coming to stopped. Had lost all power to steering and operability of vehicle. Put hazards on to avoid accident examined damage to right front pass side tire. Appeared that stabilizer arm, snapped, ball joint disconnected. Rim was not bent or damaged other than scrape to curb and tire was fully inflated. Prior to malfunction driver did not hit any obstruction, debris or potholes on road. No damage to body of vehicle.

- Staten Island, NY, USA

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