I was traveling on the interstate (~75 mph) when the rear of my vehicle suddenly jerked to one side with enough force to cause a loss of control. There were no lights or warning sounds to indicate that there was anything wrong with the vehicle in that moment or leading up to it. I was fortunate enough that no contact was made with any other vehicles as my car crossed all three lanes; from the center lane to the far right and then back across all three lanes to the far left. The car skidded off the highway and slid onto a sloped embankment before it stopped. Obviously, I or someone else could have been seriously injured or even killed. I was able to drive the car back up on the shoulder of the highway. Everything was functioning properly EXCEPT the steering. I was able to drive at ~15 mph to the nearest exit. I was then towed to my mechanic's shop. The tow truck driver said it looked like my right rear tire was about to "fall off" and that I was very lucky. My mechanic took pictures of the damaged part (Right Rear Toe Arm) both on the vehicle and again once removed. He checked with Ford for a recall and found out that this part had been part of a recall on Explorers from 2012-2017, but not on the 2019. Assuming the part had been redesigned after 2017, he ordered a replacement for the right. (The Left Toe Arm was not damaged.) However, once the replacement part arrived, it was a completely new design from the 2019 Toe Arm. He recommended I replace the Left Toe Arm as well since the parts were so different. My right shock absorber was also damaged in the accident and had to be replaced.

- Lexington, KY, USA

I purchased my 2019 Ford Explorer in March 2019. I have now replaced all 4 hankook tires. The tires have had cracks, tears, holes, and were shredding. Each tire faulted at different times. I had a blow out on the highway. Hankook was contacted by the dealership and myself. Hankook blamed me on the first tire. I have now found a hole and rips all over the 4th tire. The dealership claimed it manufacturer fault. I cannot reveal my age but I have owned many cars. I have never had any other car do this but my 2016 Ford Explorer. This car had hankook tires. I had to replace the tires on this vehicles at 8 months due to holes and extreme shredding. Hankook has complaints all over the internet and BBB. I had a blow out right after contacting them on a different tire than I reported to them. I have a year old car with 4 tires that have holes, years, shreds. Today I had to put a 4th tire on the car. Hankook is going to hurt someone! I was driving 85mph when the tire blew out.

- Allen, TX, USA

While driving from Virginia to Florida, towing small U-haul trailer, wheel lugs sheared off, causing wheel to come off belt rolling the vehicle. Vehicle is brand new, I am the one and only owner from the dealership and never been worked on.

- North Port, FL, USA