Affected Component: ENGINE AND ENGINE COOLING

Date Published
JUL 31, 2020
NHTSA TSB #
10178050
TSB Document
Summary
Some 2020 Explorer/Police Interceptor Utility vehicles equipped with a 3.3L Hybrid engine and built on or before 17-Jul-2020 may exhibit a harsh shift, a harsh engagement to DRIVE and/or REVERSE and/or a buck/jerk/hesitation condition at low speeds with no diagnostic trouble codes stored in the powertrain control module (PCM). This may be due to the software in the PCM. To correct the condition, follow the Service Procedure to reprogram the PCM.