Technical Service Bulletins (TSBs) for the 2020 Explorer are official communications between Ford & their dealerships that describe processes for troubleshooting or fixing certain common problems. All vehicle manufacturers are required by U.S. law to make their TSBs available to the public.

    STEERING

    • TSB #SSM 49172

      Date Announced:
      SEP 09, 2020
      NHTSA ID:
      #10180390

      Some 2020 Explorer/Aviator/Police Interceptor Utility vehicles built on 07-Nov-2019 and through 04-Aug-2020 may exhibit a lack of power steering assist at initial engine start-up with diagnostic trouble code (DTC) C102D stored in the ... Read More »

    • TSB #SSM 48900

      Date Announced:
      JUN 16, 2020
      NHTSA ID:
      #10176948

      Some 2020 Explorer vehicles equipped with a leather wrapped steering wheel may exhibit the leather covering becoming untucked or separating from the steering wheel. The leather may be able to be re-adhered to the steering wheel. Read More »

    BRAKES (PWS)

    • TSB #20B51

      Date Announced:
      FEB 15, 2021
      NHTSA ID:
      #10187723

      In some of the affected vehicles, the Electric Brake Booster (EBB) may contain a cracked solenoid valve plunger that may break and move out of position. Read More »

    • TSB #TSB 21-2030

      Date Announced:
      FEB 03, 2021
      NHTSA ID:
      #10187831

      Some 2020-2021 Explorer/Aviator/Police Interceptor Utility vehicles built on or before 24-Dec-2020 may exhibit an illuminated anti-lock brake system (ABS) warning indicator lamp with diagnostic trouble code (DTC) C0020 stored in the ABS ... Read More »

    • TSB #TSB 21-2017

      Date Announced:
      JAN 26, 2021
      NHTSA ID:
      #10186415

      This article supersedes TSB 20-2364 to update the production fix date. Some 2020 Explorer/Aviator/Police Interceptor Utility vehicles built on or before 24-Dec-2020 may exhibit an illuminated anti-lock brake system (ABS) warning indicator ... Read More »

    • TSB #SSM 49433

      Date Announced:
      JAN 07, 2021
      NHTSA ID:
      #10186400

      Some 2020-2021 Explorer/Aviator/Police Interceptor Utility vehicles may exhibit an illuminated anti-lock brake system (ABS) warning lamp with diagnostic trouble codes (DTCs) C0031, C0034, C0037, and/or C003A. Read More »

    SERVICE BRAKES, HYDRAULIC

    • TSB #TSB 20-2364

      Date Announced:
      JAN 12, 2021
      NHTSA ID:
      #10186387

      Some 2020 Explorer/Aviator/Police Interceptor Utility vehicles built on or before 29-Feb-2020 may exhibit an illuminated anti-lock brake system (ABS) warning indicator lamp with diagnostic trouble code (DTC) C0020 stored in the ABS module. Read More »

    • TSB #SSM 49042

      Date Announced:
      JUL 31, 2020
      NHTSA ID:
      #10177885

      Some 2020 Explorer/Aviator vehicles built on or before 15Jul-2020 may exhibit a perceived soft/low brake pedal at initial vehicle start up with diagnostic trouble code (DTC) C0047:64 stored in the anti-lock brake system (ABS) module. Read More »

    • TSB #SSM 49011

      Date Announced:
      JUL 21, 2020
      NHTSA ID:
      #10177713

      Some 2020 Explorer/Aviator vehicles built on or before 13-Dec-2019 may exhibit a hard brake pedal or reduced pedal travel when the transmission is initially placed in gear with no diagnostic trouble codes (DTCs) stored in the anti-lock ... Read More »

    • TSB #SSM 49000

      Date Announced:
      JUL 17, 2020
      NHTSA ID:
      #10177707

      Some 2020 Explorer PHEV vehicles built on or before 13-Dec-2019 may exhibit a hard brake pedal or reduced pedal travel when the transmission is initially placed in gear with no diagnostic trouble codes (DTCs) stored in the anti-lock brake ... Read More »

    • TSB #SSM 48969

      Date Announced:
      JUL 10, 2020
      NHTSA ID:
      #10177701

      Some 2020 Explorer/Aviator vehicles may exhibit a perceived lack of power brake assist or extended brake pedal travel at initial vehicle start up with diagnostic trouble code (DTC) C0047:64 stored in the anti-lock brake system (ABS) module. Read More »

    • TSB #19B28

      Date Announced:
      NOV 14, 2019
      NHTSA ID:
      #10168823

      NEW VEHICLE DEMONSTRATION / DELIVERY HOLD Customer Satisfaction Program 19B28 Certain 2020 Model Year Explorer ST Vehicles - Shipped w/o Performance Brake Package Read More »

    PARKING BRAKE

    • TSB #TSB 20-2291

      Date Announced:
      AUG 31, 2020
      NHTSA ID:
      #10179156

      This article supersedes TSB 20-2135 to correct the Service Procedure. Some 2020 Explorer/Aviator/Corsair vehicles built on or before 23-Jul-2020 may inadvertently activate the reverse braking assist system while backing up. Read More »

    ENGINE (PWS)

    • TSB #SSM 49163

      Date Announced:
      SEP 04, 2020
      NHTSA ID:
      #10180367

      Some 2020 Escape and Explorer hybrid vehicles may experience discharge of the high voltage battery (HVB) with DTCs P0DE6 and P0A7D. Read More »

    • TSB #SSM 49085

      Date Announced:
      AUG 12, 2020
      NHTSA ID:
      #10179344

      Some 2020 Ford and Lincoln vehicles equipped with a TCU may exhibit incomplete user authorization, no authorization pop-up on the SYNC infotainment system, vehicle connectivity concerns, vehicle location disabled message and/or various ... Read More »

    • TSB #SSM 49042

      Date Announced:
      JUL 31, 2020
      NHTSA ID:
      #10177885

      Some 2020 Explorer/Aviator vehicles built on or before 15Jul-2020 may exhibit a perceived soft/low brake pedal at initial vehicle start up with diagnostic trouble code (DTC) C0047:64 stored in the anti-lock brake system (ABS) module. Read More »

    ENGINE AND ENGINE COOLING

    • TSB #SSM 49696

      Date Announced:
      MAR 26, 2021
      NHTSA ID:
      #10189587

      Some 2020-2021 Explorer/Aviator Hybrid vehicles may exhibit a buzzing noise coming from the center console or cowl area with engine speed around 1500 RPM at idle or while driving. Read More »

    • TSB #SSM 49449

      Date Announced:
      JAN 14, 2021
      NHTSA ID:
      #10186600

      Some 2020-2021 Explorer/Aviator vehicles equipped with a 3.0L EcoBoost engine may appear to have low engine oil level if the proper procedures are not followed. Refer to the Owners Guide, Maintenance, Engine oil check section. Read More »

    • TSB #SSM 49407

      Date Announced:
      DEC 18, 2020
      NHTSA ID:
      #10184642

      Some 2020 Explorer/Aviator vehicles equipped with a 2.3L/3.0L EcoBoost engine may exhibit an illuminated malfunction indicator lamp (MIL) and/or Engine Coolant Over Temperature warning with diagnostic trouble codes (DTCs) P0116, P0117, ... Read More »

    • TSB #TSB 20-2405

      Date Announced:
      NOV 20, 2020
      NHTSA ID:
      #10183421

      Some 2020 Explorer/Aviator/Police Interceptor Utility vehicles equipped with a 3.0L EcoBoost engine may exhibit a rough idle with the air conditioning (A/C) on. This may be due to the software in the powertrain control module (PCM). Read More »

    • TSB #SSM 49328

      Date Announced:
      NOV 11, 2020
      NHTSA ID:
      #10183569

      Some 2019 MKC, 2019-2020 Edge/Nautilus/Escape/Ranger, 2020 Corsair, 2019-2021 Explorer vehicles equipped with 2.0L and 2.3L EcoBoost engines may exhibit a light to moderate ticking type noise at idle (600-700 RPM). Read More »

    • TSB #SSM 49210

      Date Announced:
      SEP 25, 2020
      NHTSA ID:
      #10180428

      Some 2009-2020 Ford and Lincoln vehicles equipped with turbochargers may exhibit an oil leak from the turbocharger oil supply or return tubes, O-rings or 6.7L pedestal gasket. Read More »

    • TSB #SSM 49197

      Date Announced:
      SEP 22, 2020
      NHTSA ID:
      #10180407

      Some 2020 Explorer/Aviator/Police Interceptor Utility vehicles equipped with a hybrid engine and built on or before 04-Aug-2020 may exhibit an illuminated malfunction indicator lamp (MIL) and/or engine overheating fault message with ... Read More »

    • TSB #TSB 20-2299

      Date Announced:
      SEP 02, 2020
      NHTSA ID:
      #10180334

      Some 2020 Explorer/Aviator/Police Interceptor Utility vehicles equipped with a 3.0L EcoBoost engine may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTCs) P062C or P179D stored in the powertrain ... Read More »

    • TSB #TSB 20-2282

      Date Announced:
      AUG 21, 2020
      NHTSA ID:
      #10179152

      Some 2020 Explorer/Aviator vehicles may exhibit a rattle type noise originating from the exhaust flexible pipe. This may be due to the natural harmonic frequency of the pipe. Read More »

    • TSB #SSM 49104

      Date Announced:
      AUG 18, 2020
      NHTSA ID:
      #10179176

      Some 2020 Explorer/Aviator vehicles equipped with a 3.0L EcoBoost engine may appear to have low engine oil level if the proper procedures are not followed. Refer to the Owners Guide, Maintenance, Engine oil check section. Read More »

    • TSB #TSB 20-2249

      Date Announced:
      JUL 31, 2020
      NHTSA ID:
      #10178050

      Some 2020 Explorer/Police Interceptor Utility vehicles equipped with a 3.3L Hybrid engine and built on or before 17-Jul-2020 may exhibit a harsh shift, a harsh engagement to DRIVE and/or REVERSE and/or a buck/jerk/hesitation condition at ... Read More »

    • TSB #SSM 49004

      Date Announced:
      JUL 20, 2020
      NHTSA ID:
      #10177711

      Some 2020 Explorer/Aviator vehicles equipped with a 3.0L EcoBoost engine may exhibit an illuminated malfunction indicator lamp (MIL) and/or Engine Coolant Over Temperature warning with diagnostic trouble codes (DTCs) P0116, P0117, P0118, ... Read More »

    • TSB #TSB 20-2217

      Date Announced:
      JUN 26, 2020
      NHTSA ID:
      #10177122

      Some 2020 Explorer vehicles equipped with a 2.3L EcoBoost engine and built on or before 02-Dec-2019 may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTCs) P062C and/or P2243. Read More »

    • TSB #SSM 48807

      Date Announced:
      MAY 08, 2020
      NHTSA ID:
      #10176110

      Some 2017-2020 Model year vehicles equipped with 3.3L, 3.5L EcoBoost, or 5.0L engines may exhibit stalling, lack of power, low fuel rail pressure and/or DTCs P0087 or P008A after a repair was made that required the removal of the fuel ... Read More »

    • TSB #20B19

      Date Announced:
      APR 27, 2020
      NHTSA ID:
      #10174385

      Some of the affected vehicles may be stuck in low gear after first staring the engine, the transmission may exhibit harsh shifting and hesitation. As a customer continues to drive, the vehicle may default to fourth gear. Read More »

    • TSB #19B24

      Date Announced:
      OCT 11, 2019
      NHTSA ID:
      #10167304

      NEW VEHICLE DELIVERY HOLD - Customer Satisfaction Program 19B24 Certain 2019 Model Year Ranger and 2020 Model Year Explorer Vehicles with 2. Read More »

    • TSB #19B24-A

      Date Announced:
      SEP 24, 2019
      NHTSA ID:
      #10165692

      Advance Notice NEW VEHICLE DELIVERY HOLD - Customer Satisfaction Program 19B24: Certain 2019 Model Year Ranger and 2020 Model Year Explorer Vehicles with 2. Read More »

    ENGINE AND ENGINE COOLING:EXHAUST SYSTEM

    • TSB #TSB 20-2220

      Date Announced:
      JUN 30, 2020
      NHTSA ID:
      #10177124

      Some 2020 Explorer/Aviator vehicles may exhibit a rattle type noise originating from the exhaust flexible pipe. This may be due to the natural harmonic frequency of the pipe. Read More »

    FUEL SYSTEM, GASOLINE

    • TSB #SSM 48791

      Date Announced:
      MAY 04, 2020
      NHTSA ID:
      #10176091

      Some 2020 Escape/Aviator/Explorer Hybrid vehicles and 2020 Explorer/Aviator vehicles equipped with a 3.0L EcoBoost engine may exhibit slow fuel fill, premature shut off, and/or spit back during refueling. Read More »

    FUEL SYSTEM, GASOLINE:FUEL INJECTION SYSTEM

    • TSB #SSM 48807

      Date Announced:
      MAY 08, 2020
      NHTSA ID:
      #10176110

      Some 2017-2020 Model year vehicles equipped with 3.3L, 3.5L EcoBoost, or 5.0L engines may exhibit stalling, lack of power, low fuel rail pressure and/or DTCs P0087 or P008A after a repair was made that required the removal of the fuel ... Read More »

    FUEL SYSTEM, DIESEL:STORAGE:TANK ASSEMBLY

    • TSB #TSB 20-2252

      Date Announced:
      AUG 05, 2020
      NHTSA ID:
      #10179115

      Some 2020 Explorer vehicles equipped with a 2.3L EcoBoost/3.3L Duratec engine and a rotary gear shift knob built on or before 14-Jul-2020 may exhibit slow fuel fill, premature fuel nozzle shut off, and/or spit back during refueling with ... Read More »

    POWER TRAIN

    • TSB #SSM 49753

      Date Announced:
      APR 26, 2021
      NHTSA ID:
      #10191102

      Some 2020-2021 Explorer/Aviator/Police Interceptor Utility and 2021 F-150 Hybrid vehicles equipped with a 10R80 modular hybrid transmission (MHT) and with less than 100 miles (160 kilometers) may exhibit a transmission fluid leak that ... Read More »

    • TSB #TSB 21-2046

      Date Announced:
      MAR 31, 2021
      NHTSA ID:
      #10189869

      Some 2020 Explorer/Aviator/Police Interceptor Utility vehicles equipped with a 10R60/10R80 automatic transmission may exhibit a harsh engagement/harsh shift/delayed shift with or without an illuminated malfunction indicator lamp (MIL) or ... Read More »

    • TSB #SSM 49669

      Date Announced:
      MAR 16, 2021
      NHTSA ID:
      #10189567

      2020-2021 Explorer/Aviator vehicles equipped with all-wheel drive (AWD) may exhibit an illuminated AWD indicator with diagnostic trouble code (DTC) C00A6:07, C00A6:18, C00A6:19, C00A6:4B, C00A6:66, C00A6:71, C00A6:74, and/or C00A6:99. Read More »

    • TSB #SSM 49642

      Date Announced:
      MAR 03, 2021
      NHTSA ID:
      #10189553

      Some 2020-2021 Explorer/Aviator vehicles equipped with an 10R60 automatic transmission may exhibit diagnostic trouble code (DTC) P27B2 stored in the powertrain control module (PCM) memory. Read More »

    • TSB #SSM 49618

      Date Announced:
      FEB 23, 2021
      NHTSA ID:
      #10188010

      Some 2018-2021 F-150, Expedition, Navigator, Transit, Aviator and Explorer vehicles may exhibit an illuminated MIL with DTC P025A And/Or DTC U0109 stored in the powertrain control module (PCM). Read More »

    • TSB #SSM 49519

      Date Announced:
      FEB 01, 2021
      NHTSA ID:
      #10187917

      Some 2020-2021 Explorer vehicles equipped with a 10R60/10R80-MHT automatic transmission and built on or before 29-Oct-2020 may exhibit an illuminated malfunction indicator lamp (MIL) and diagnostic trouble codes (DTCs) U0100, U0155, ... Read More »

    • TSB #20B34-S1

      Date Announced:
      JAN 21, 2021
      NHTSA ID:
      #10185994

      In some of the affected vehicles, a leak in the transmission oil cooler may occur due to a crack developing near the oil cooler line fittings. Read More »

    • TSB #TSB 20-2337

      Date Announced:
      JAN 06, 2021
      NHTSA ID:
      #10186386

      Some 2020 Explorer/Aviator vehicles built on or before 19-May-2020 and equipped with a 10R60 automatic transmission may exhibit a harsh 7-6 gear downshift. Read More »

    • TSB #TSB 20-2403

      Date Announced:
      NOV 20, 2020
      NHTSA ID:
      #10183420

      Some 2020 Explorer/Aviator/Police Interceptor Utility vehicles equipped with a 10R60/10R80 automatic transmission may exhibit a harsh engagement/harsh shift/delayed shift with or without an illuminated malfunction indicator lamp (MIL) or ... Read More »

    • TSB #SSM 49329

      Date Announced:
      NOV 11, 2020
      NHTSA ID:
      #10183390

      Some 2020-2021 Aviator and Explorer vehicles may experience an intermittent no crank, inoperative remote start, and/or an illuminated wrench light with diagnostic trouble codes (DTCs) P07E4, B135C and/or U0103. Read More »

    • TSB #TSB 20-2345

      Date Announced:
      OCT 02, 2020
      NHTSA ID:
      #10181918

      Some 2020 Explorer/Aviator/Police Interceptor Utility vehicles equipped with a hybrid powertrain may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTCs) P0C48, P0C49, P2B29, P0CFF, P0E1F, P0C4B, ... Read More »

    • TSB #20B34

      Date Announced:
      SEP 14, 2020
      NHTSA ID:
      #10180399

      In some of the affected vehicles, a leak in the transmission oil cooler may occur due to a crack developing near the oil cooler line fittings. Read More »

    • TSB #TSB 20-2305

      Date Announced:
      SEP 02, 2020
      NHTSA ID:
      #10180336

      This article supersedes TSB 20-2107 to update the Part List. Some 2020 Explorer/Aviator vehicles built on or before 19-May-2020 and equipped with a 10R60 automatic transmission may exhibit a harsh 7-6 gear downshift. Read More »

    • TSB #SSM 49045

      Date Announced:
      AUG 04, 2020
      NHTSA ID:
      #10179311

      Some 2020 Explorer/Aviator/Police Interceptor Utility vehicles equipped with all-wheel drive (AWD) and built on or before 15-Jul-2020 may exhibit various warning/fault indicators with diagnostic trouble codes (DTCs) C006A:74 and/or P166E ... Read More »

    • TSB #TSB 20-2246

      Date Announced:
      JUL 29, 2020
      NHTSA ID:
      #10178049

      Some 2020 Explorer vehicles equipped with a 2.3L EcoBoost engine built on or before 14-Jul-2020 may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) P0299. Read More »

    • TSB #SSM 49002

      Date Announced:
      JUL 17, 2020
      NHTSA ID:
      #10177709

      Some 2020 Explorer vehicles equipped with a 2.3L EcoBoost engine and built on or before 10-Jan-2020 may exhibit various transmission concerns requiring either disassembly and repair or complete transmission replacement. Read More »

    • TSB #TSB 20-2107

      Date Announced:
      JUL 17, 2020
      NHTSA ID:
      #10177855

      Some 2020 Explorer/Aviator vehicles built on or before 19-May-2020 and equipped with a 10R60 automatic transmission may exhibit a harsh 7-6 gear downshift. Read More »

    • TSB #TSB 20-2217

      Date Announced:
      JUN 26, 2020
      NHTSA ID:
      #10177122

      Some 2020 Explorer vehicles equipped with a 2.3L EcoBoost engine and built on or before 02-Dec-2019 may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTCs) P062C and/or P2243. Read More »

    • TSB #20B19

      Date Announced:
      APR 27, 2020
      NHTSA ID:
      #10174385

      Some of the affected vehicles may be stuck in low gear after first staring the engine, the transmission may exhibit harsh shifting and hesitation. As a customer continues to drive, the vehicle may default to fourth gear. Read More »

    POWER TRAIN:AUTOMATIC TRANSMISSION

    • TSB #SSM 48790

      Date Announced:
      MAY 01, 2020
      NHTSA ID:
      #10176007

      Some 2020 Explorer/Aviator/Police Interceptor Utility vehicles equipped with a 10R80 MHT automatic transmission and with less than 100 miles may exhibit a transmission fluid leak that appears to be coming from between the hybrid drive ... Read More »

    POWER TRAIN:AUTOMATIC TRANSMISSION:CONTROL MODULE (TCM, PCM)

    • TSB #TSB 20-2429

      Date Announced:
      DEC 24, 2020
      NHTSA ID:
      #10184781

      Some 2020-2021 Explorer/Police Interceptor Utility vehicles equipped with a 3.3L hybrid engine and built on or before 21-Oct-2020 may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) U0100 stored ... Read More »

    • TSB #SSM 49162

      Date Announced:
      SEP 04, 2020
      NHTSA ID:
      #10180365

      Some 2020 Explorer/Aviator/Police Interceptor Utility vehicles may display a distance to empty value in the instrument panel cluster (IPC) that does not correctly represent the actual fuel level of the vehicle. Read More »

    • TSB #TSB 20-2299

      Date Announced:
      SEP 02, 2020
      NHTSA ID:
      #10180334

      Some 2020 Explorer/Aviator/Police Interceptor Utility vehicles equipped with a 3.0L EcoBoost engine may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTCs) P062C or P179D stored in the powertrain ... Read More »

    POWER TRAIN:AUTOMATIC TRANSMISSION:INTERNAL:GEARS

    • TSB #SSM 49218

      Date Announced:
      OCT 20, 2020
      NHTSA ID:
      #10181904

      Some 2020 Explorer vehicles may exhibit an illuminated malfunction indicator lamp (MIL) and diagnostic trouble codes (DTCs) U0100, U0155, P166B, P0929, and/or P0919. Read More »

    ELECTRICAL SYSTEM

    • TSB #SSM 49708

      Date Announced:
      MAR 29, 2021
      NHTSA ID:
      #10189610

      Some 2018-2019 F-150/F-Super Duty/Expedition/Navigator and 2020 Explorer/Aviator vehicles may exhibit a 'Trailer Connected' or 'Trailer Disconnected' message in the vehicle's message center with no trailer attached to the vehicle. Read More »

    • TSB #SSM 49690

      Date Announced:
      MAR 25, 2021
      NHTSA ID:
      #10189581

      For 2018-2021 EcoSport/Expedition/Navigator, 2019-2021 Ranger/Transit Connect, 2020-2021 Escape/Explorer/SuperDuty/Transit/Aviator/Corsair, 2021 Bronco Sport/F-150/Mustang/Mach-E the Workshop Manual (WSM) diagnostics may direct to replace ... Read More »

    • TSB #SSM 49685

      Date Announced:
      MAR 22, 2021
      NHTSA ID:
      #10189577

      Some 2020-2021 Aviator and Explorer vehicles built on and before 24-Feb-2021 may experience an intermittent no crank, inoperative remote start, and/or an illuminated wrench light with diagnostic trouble codes (DTCs) P07E4, B135C and/or ... Read More »

    • TSB #SSM 49618

      Date Announced:
      FEB 23, 2021
      NHTSA ID:
      #10188010

      Some 2018-2021 F-150, Expedition, Navigator, Transit, Aviator and Explorer vehicles may exhibit an illuminated MIL with DTC P025A And/Or DTC U0109 stored in the powertrain control module (PCM). Read More »

    • TSB #SSM 49580

      Date Announced:
      FEB 16, 2021
      NHTSA ID:
      #10187984

      Some 2020-2021 Explorer/Aviator/Police Interceptor Utility vehicles may exhibit various electrical concerns due to an open 3 or 4 post fuse array on the high current battery junction box (BJB). Read More »

    • TSB #TSB 21-2030

      Date Announced:
      FEB 03, 2021
      NHTSA ID:
      #10187831

      Some 2020-2021 Explorer/Aviator/Police Interceptor Utility vehicles built on or before 24-Dec-2020 may exhibit an illuminated anti-lock brake system (ABS) warning indicator lamp with diagnostic trouble code (DTC) C0020 stored in the ABS ... Read More »

    • TSB #TSB 21-2017

      Date Announced:
      JAN 26, 2021
      NHTSA ID:
      #10186415

      This article supersedes TSB 20-2364 to update the production fix date. Some 2020 Explorer/Aviator/Police Interceptor Utility vehicles built on or before 24-Dec-2020 may exhibit an illuminated anti-lock brake system (ABS) warning indicator ... Read More »

    • TSB #SSM 49427

      Date Announced:
      JAN 05, 2021
      NHTSA ID:
      #10186564

      Some 2019-2020 Edge/Nautilus/Ranger, 2020 Escape and 2020-2021 Corsair/Explorer vehicles equipped with a 2.0L/2. Read More »

    • TSB #TSB 20-2429

      Date Announced:
      DEC 24, 2020
      NHTSA ID:
      #10184781

      Some 2020-2021 Explorer/Police Interceptor Utility vehicles equipped with a 3.3L hybrid engine and built on or before 21-Oct-2020 may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) U0100 stored ... Read More »

    • TSB #SSM 49407

      Date Announced:
      DEC 18, 2020
      NHTSA ID:
      #10184642

      Some 2020 Explorer/Aviator vehicles equipped with a 2.3L/3.0L EcoBoost engine may exhibit an illuminated malfunction indicator lamp (MIL) and/or Engine Coolant Over Temperature warning with diagnostic trouble codes (DTCs) P0116, P0117, ... Read More »

    • TSB #SSM 49377

      Date Announced:
      DEC 04, 2020
      NHTSA ID:
      #10184626

      Some 2020-2021 Explorer/Aviator vehicles equipped with a 3.0L EcoBoost engine and built on or before 01-Dec-2020 may exhibit inoperative air conditioning, an illuminated malfunction indicator lamp, and/or an illuminated powertrain ... Read More »

    • TSB #TSB 20-2405

      Date Announced:
      NOV 20, 2020
      NHTSA ID:
      #10183421

      Some 2020 Explorer/Aviator/Police Interceptor Utility vehicles equipped with a 3.0L EcoBoost engine may exhibit a rough idle with the air conditioning (A/C) on. This may be due to the software in the powertrain control module (PCM). Read More »

    • TSB #SSM 49329

      Date Announced:
      NOV 11, 2020
      NHTSA ID:
      #10183390

      Some 2020-2021 Aviator and Explorer vehicles may experience an intermittent no crank, inoperative remote start, and/or an illuminated wrench light with diagnostic trouble codes (DTCs) P07E4, B135C and/or U0103. Read More »

    • TSB #TSB 20-2363

      Date Announced:
      OCT 20, 2020
      NHTSA ID:
      #10181924

      Some 2019 MKZ, 2019-2020 EcoSport/Mustang/Continental/Fusion/F-150/Transit Connect/Ranger/Edge/Nautilus and 2020 Escape/Corsair/Aviator/Explorer/Expedition/Navigator/F-Super Duty vehicles with SYNC 3 may experience various SYNC ... Read More »

    • TSB #SSM 49218

      Date Announced:
      OCT 20, 2020
      NHTSA ID:
      #10181904

      Some 2020 Explorer vehicles may exhibit an illuminated malfunction indicator lamp (MIL) and diagnostic trouble codes (DTCs) U0100, U0155, P166B, P0929, and/or P0919. Read More »

    • TSB #SSM 49245

      Date Announced:
      OCT 08, 2020
      NHTSA ID:
      #10181870

      Some 2020 Explorer/Aviator vehicles built on or before 30-Sep-2020 may experience an intermittent or constant blank/black screen on the center infotainment display due the low voltage differential signaling (LVDS) cable at the SYNC ... Read More »

    • TSB #TSB 20-2345

      Date Announced:
      OCT 02, 2020
      NHTSA ID:
      #10181918

      Some 2020 Explorer/Aviator/Police Interceptor Utility vehicles equipped with a hybrid powertrain may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTCs) P0C48, P0C49, P2B29, P0CFF, P0E1F, P0C4B, ... Read More »

    • TSB #SSM 49204

      Date Announced:
      SEP 24, 2020
      NHTSA ID:
      #10180421

      Some 2020 Explorer/Aviator/Police Interceptor Utility vehicles may exhibit various electrical concerns due to an open 3 or 4 post fuse array on the high current battery junction box (BJB). Read More »

    • TSB #TSB 20-2301

      Date Announced:
      SEP 09, 2020
      NHTSA ID:
      #10180340

      Some 2019 MKZ, 2019-2020 Mustang/Continental/Fusion/F-150/Transit Connect/ Ranger/Edge/Nautilus and 2020 Escape/Corsair/Aviator/Explorer/Expedition/ Navigator/F-Super Duty vehicles with SYNC 3 may experience various SYNC performance ... Read More »

    • TSB #TSB 20-2259

      Date Announced:
      AUG 12, 2020
      NHTSA ID:
      #10179121

      Some 2019 MKZ, 2019-2020 Mustang/Continental/Fusion/F-150/Transit Connect/ Ranger/Edge/Nautilus and 2020 Escape/Corsair/Aviator/Explorer/Expedition/ Navigator/F-Super Duty vehicles with SYNC 3 may experience various SYNC performance ... Read More »

    • TSB #SSM 49084

      Date Announced:
      AUG 12, 2020
      NHTSA ID:
      #10179334

      Some 2017-2020 Ford and Lincoln vehicles equipped with a TCU may exhibit inoperative remote features via Ford Pass/Lincoln Way mobile app , incomplete user authorization and/or no modem electronic serial number (ESN) displayed. Read More »

    • TSB #SSM 49085

      Date Announced:
      AUG 12, 2020
      NHTSA ID:
      #10179344

      Some 2020 Ford and Lincoln vehicles equipped with a TCU may exhibit incomplete user authorization, no authorization pop-up on the SYNC infotainment system, vehicle connectivity concerns, vehicle location disabled message and/or various ... Read More »

    • TSB #SSM 49066

      Date Announced:
      AUG 11, 2020
      NHTSA ID:
      #10179330

      Some 2020 Ford and Lincoln vehicles equipped with SYNC 3 may not be able to properly disable remote start through the SYNC interface. This may be due to the current level SYNC software installed. Read More »

    • TSB #TSB 20-2252

      Date Announced:
      AUG 05, 2020
      NHTSA ID:
      #10179115

      Some 2020 Explorer vehicles equipped with a 2.3L EcoBoost/3.3L Duratec engine and a rotary gear shift knob built on or before 14-Jul-2020 may exhibit slow fuel fill, premature fuel nozzle shut off, and/or spit back during refueling with ... Read More »

    • TSB #SSM 49032

      Date Announced:
      JUL 29, 2020
      NHTSA ID:
      #10177876

      Some 2020 Corsair/Explorer/Super Duty vehicles built on or before 27-May-2020 and not equipped with a 360-camera system may exhibit various rear parking aid camera concerns such as poor image quality, flickering and/or completely ... Read More »

    • TSB #SSM 49015

      Date Announced:
      JUL 23, 2020
      NHTSA ID:
      #10177714

      Some 2020 Explorer/Aviator vehicles built on or before 17-Feb-2020 may exhibit an intermittent partial opening of the power liftgate and/or false activation of the anti-theft alarm with diagnostic trouble codes (DTCs) B144D, B144E, B1555 ... Read More »

    • TSB #SSM 48961

      Date Announced:
      JUL 01, 2020
      NHTSA ID:
      #10177695

      Some 2020 Explorer/Aviator/Police Interceptor Utility vehicles built on or before 22-June-2020 may exhibit a Front Camera Fault message and/or Collision Warning Not Available message with diagnostic trouble code (DTC) U3000:49 stored in ... Read More »

    • TSB #SSM 48916

      Date Announced:
      JUN 22, 2020
      NHTSA ID:
      #10177033

      Some 2020 Escape/Corsair/Explorer/Aviator vehicles may have diagnostic trouble code (DTC) U0100 stored in the audio front control module (ACM). This DTC will not cause observable conditions or warning indicators for the customer. Read More »

    • TSB #SSM 48910

      Date Announced:
      JUN 18, 2020
      NHTSA ID:
      #10177040

      Some 2020 Police Interceptor Utility vehicles that had dark car mode enabled or disabled with FDRS on or before 21-May-2020 may have inadvertently had the remote keyless entry (RKE) transmitters disabled. Read More »

    • TSB #SSM 48908

      Date Announced:
      JUN 17, 2020
      NHTSA ID:
      #10177042

      Some 2016-2020 Ford and Lincoln vehicles equipped with a SYNC 3 Touchscreen may experience the volume control unresponsive from the Front Control Interface Module (FCIM) and steering volume controls when using Apple Car Play. Read More »

    • TSB #SSM 48858

      Date Announced:
      MAY 29, 2020
      NHTSA ID:
      #10176123

      Some 2012-2020 Ford and Lincoln vehicles equipped with a TCU may exhibit an inoperative remote start with a 'Vehicle Failed To Start' message when using MyFord Mobile/Ford Pass/Lincoln Way mobile applications. Read More »

    • TSB #SSM 48833

      Date Announced:
      MAY 22, 2020
      NHTSA ID:
      #10176119

      Some 2020 Ford and Lincoln vehicles may exhibit a symptom of no ability to schedule a remote start event using the FordPass or Lincolnway app. Read More »

    • TSB #SSM 48468

      Date Announced:
      JAN 20, 2020
      NHTSA ID:
      #10170929

      Some 2020 Escape/Corsair, Edge, Explorer, Fusion, Ranger, Transit Connect Vehicles equipped with a TCU may exhibit a "Battery Backup Component Failure" message in the cluster. Read More »

    • TSB #SSM 48383

      Date Announced:
      DEC 06, 2019
      NHTSA ID:
      #10169913

      Some 2020 Explorer, Aviator, Ecosport, Mustang, Escape or Corsair may have a symptom of no ability to schedule a remote start event using the Fordpass or Lincolnway app. This may be due to the current level SYNC software installed. Read More »

    • TSB #SSM 48364

      Date Announced:
      NOV 28, 2019
      NHTSA ID:
      #10168817

      Some 2018-2019 Expedition/Navigator, 2019 Edge/Nautilus, 2020 Explorer/Aviator vehicles equipped with a family entertainment system may experience an issue where the audio not synchronized with the video display when using the vehicle ... Read More »

    ELECTRICAL SYSTEM:12V/24V/48V BATTERY

    • TSB #SSM 49163

      Date Announced:
      SEP 04, 2020
      NHTSA ID:
      #10180367

      Some 2020 Escape and Explorer hybrid vehicles may experience discharge of the high voltage battery (HVB) with DTCs P0DE6 and P0A7D. Read More »

    ELECTRICAL SYSTEM:INSTRUMENT PANEL:FUEL GAUGE:FUEL LEVEL FLOAT/SENSOR/SENDING UNIT

    • TSB #SSM 49162

      Date Announced:
      SEP 04, 2020
      NHTSA ID:
      #10180365

      Some 2020 Explorer/Aviator/Police Interceptor Utility vehicles may display a distance to empty value in the instrument panel cluster (IPC) that does not correctly represent the actual fuel level of the vehicle. Read More »

    ELECTRICAL SYSTEM:SOFTWARE

    • TSB #SSM 49378

      Date Announced:
      DEC 04, 2020
      NHTSA ID:
      #10184627

      Some 2020 Explorer Base vehicles equipped with blind spot information system (BLIS) and class III trailer tow package 52T may exhibit an illuminated BLIS indicator and/or inability to turn the BLIS system off. Read More »

    • TSB #SSM 49284

      Date Announced:
      OCT 26, 2020
      NHTSA ID:
      #10181913

      Some 2018-2020 Ford and Lincoln vehicles equipped with TCU and WiFi Hotspot, May display Vehicle Hotspot feature not enabled on this vehicle when attempting to enter the Hotspot menu. Read More »

    • TSB #SSM 49283

      Date Announced:
      OCT 26, 2020
      NHTSA ID:
      #10181912

      Some 2017-2020 Ford and Lincoln vehicles equipped with a telematics control unit (TCU) may exhibit incomplete user authorization, inoperative remote features and/or a message stating the system cannot access the Lincoln/FordPass Connect ... Read More »

    • TSB #TSB 20-2301

      Date Announced:
      SEP 09, 2020
      NHTSA ID:
      #10180340

      Some 2019 MKZ, 2019-2020 Mustang/Continental/Fusion/F-150/Transit Connect/ Ranger/Edge/Nautilus and 2020 Escape/Corsair/Aviator/Explorer/Expedition/ Navigator/F-Super Duty vehicles with SYNC 3 may experience various SYNC performance ... Read More »

    • TSB #TSB 20-2299

      Date Announced:
      SEP 02, 2020
      NHTSA ID:
      #10180334

      Some 2020 Explorer/Aviator/Police Interceptor Utility vehicles equipped with a 3.0L EcoBoost engine may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTCs) P062C or P179D stored in the powertrain ... Read More »

    • TSB #SSM 49128

      Date Announced:
      AUG 26, 2020
      NHTSA ID:
      #10179189

      Some 2020 Explorer/Police Interceptor Utility vehicles equipped with SYNC built on or before 30-Aug-2019 may exhibit a discharged battery/no crank condition. Read More »

    • TSB #SSM 49042

      Date Announced:
      JUL 31, 2020
      NHTSA ID:
      #10177885

      Some 2020 Explorer/Aviator vehicles built on or before 15Jul-2020 may exhibit a perceived soft/low brake pedal at initial vehicle start up with diagnostic trouble code (DTC) C0047:64 stored in the anti-lock brake system (ABS) module. Read More »

    • TSB #TSB 20-2217

      Date Announced:
      JUN 26, 2020
      NHTSA ID:
      #10177122

      Some 2020 Explorer vehicles equipped with a 2.3L EcoBoost engine and built on or before 02-Dec-2019 may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTCs) P062C and/or P2243. Read More »

    ELECTRICAL SYSTEM:ADAS:BLINDSPOT:SENSORS

    • TSB #SSM 49378

      Date Announced:
      DEC 04, 2020
      NHTSA ID:
      #10184627

      Some 2020 Explorer Base vehicles equipped with blind spot information system (BLIS) and class III trailer tow package 52T may exhibit an illuminated BLIS indicator and/or inability to turn the BLIS system off. Read More »

    VISIBILITY

    • TSB #SSM 49270

      Date Announced:
      OCT 16, 2020
      NHTSA ID:
      #10181911

      Some 2020 Aviator/Police Interceptor Utility vehicles built on 26-May-2020 and through 28-May-2020 may have been built with windshield washer fluid contaminated with brake fluid. Read More »

    • TSB #SSM 48130

      Date Announced:
      AUG 09, 2019
      NHTSA ID:
      #10164508

      Some 2010-2020 vehicles may exhibit distorted glass with a subtle orange peel pattern or streaking etched into the surface. This is caused by hydrofluoric acid which is used in some car wash solutions as a cleaning agent. Read More »

    VISIBILITY:GLASS, SIDE/REAR

    • TSB #SSM 48130

      Date Announced:
      AUG 09, 2019
      NHTSA ID:
      #10164508

      Some 2010-2020 vehicles may exhibit distorted glass with a subtle orange peel pattern or streaking etched into the surface. This is caused by hydrofluoric acid which is used in some car wash solutions as a cleaning agent. Read More »

    STRUCTURE

    • TSB #TSB 20-2233

      Date Announced:
      JUL 13, 2020
      NHTSA ID:
      #10177863

      This article supersedes TSB 19-2026 to update the vehicle model years affected. Some 2000 and newer Ford/Lincoln/Mercury vehicles equipped with aluminum body panels may exhibit corrosion concerns appearing as bubbled and/or peeling paint ... Read More »

    • TSB #SSM 48983

      Date Announced:
      JUL 09, 2020
      NHTSA ID:
      #10177702

      Some 2020 Explorer/Police Interceptor vehicles built on or after 14-Nov-2019 may not be equipped with an installation point behind the front fascia to mount a front recovery hook. The installation point was deleted as a running change. Read More »

    STRUCTURE:BODY:DOOR:HINGE AND ATTACHMENTS

    • TSB #20B46

      Date Announced:
      DEC 10, 2020
      NHTSA ID:
      #10184648

      In all of the affected vehicles, an incorrect left-hand rear door panel with the wrong color door handle switch bezel was installed. Read More »

    LATCHES/LOCKS/LINKAGES

    • TSB #SSM 49189

      Date Announced:
      SEP 18, 2020
      NHTSA ID:
      #10180374

      Some 2020 Police Interceptor vehicles built on or before 24-Jul-2020 may exhibit a front door lock cylinder that is difficult to turn with the key. This may be caused by the lock pawl in the front door latch. Read More »

    • TSB #TSB 20-2245

      Date Announced:
      JUL 29, 2020
      NHTSA ID:
      #10178010

      Some 2020 Police Interceptor Utility vehicles built on or before 21-Apr-2020 may exhibit inoperative manual rear door locks. This may be due to the manual rear door lock cable becoming dislodged from the rear door. Read More »

    LATCHES/LOCKS/LINKAGES:TAILGATE:LATCH

    • TSB #SSM 49015

      Date Announced:
      JUL 23, 2020
      NHTSA ID:
      #10177714

      Some 2020 Explorer/Aviator vehicles built on or before 17-Feb-2020 may exhibit an intermittent partial opening of the power liftgate and/or false activation of the anti-theft alarm with diagnostic trouble codes (DTCs) B144D, B144E, B1555 ... Read More »

    SEATS

    • TSB #SSM 49438

      Date Announced:
      JAN 13, 2021
      NHTSA ID:
      #10186402

      Some 2020-2021 Explorer/Aviator vehicles equipped with 3rd row power seats may exhibit inoperative 3rd row power seat folding with diagnostic trouble codes (DTCs) B1231:54 and/or B1232:54 stored in the power fold seat module (SCMJ). Read More »

    • TSB #SSM 49196

      Date Announced:
      SEP 22, 2020
      NHTSA ID:
      #10180404

      Some 2020 Explorer vehicles may exhibit loose fitting side trim panels on the front row lower seat cushions and upper seat backs. This may cause the seat cover to appear to be cut improperly. Read More »

    • TSB #SSM 49107

      Date Announced:
      AUG 18, 2020
      NHTSA ID:
      #10179179

      Some 2020 Explorer/Aviator vehicles built on or before 04-Sep-2019 equipped with memory seats may exhibit the driver front seat moving forward during easy entry/exit operation when the vehicle is turned off. Read More »

    FORWARD COLLISION AVOIDANCE

    • TSB #SSM 48817

      Date Announced:
      MAY 13, 2020
      NHTSA ID:
      #10176115

      Some 2020 Explorer/Aviator/Police Interceptor Utility vehicles may exhibit a Front Camera Fault message and/or Collision Warning Not Available message with diagnostic trouble code (DTC) U3000:49 stored in the image processing module A ... Read More »

    BACK OVER PREVENTION

    • TSB #SSM 49032

      Date Announced:
      JUL 29, 2020
      NHTSA ID:
      #10177876

      Some 2020 Corsair/Explorer/Super Duty vehicles built on or before 27-May-2020 and not equipped with a 360-camera system may exhibit various rear parking aid camera concerns such as poor image quality, flickering and/or completely ... Read More »

    BACK OVER PREVENTION:SOFTWARE

    • TSB #SSM 49756

      Date Announced:
      APR 28, 2021
      NHTSA ID:
      #10191521

      Some 2018-2021 vehicles supported by FDRS may not list a software update for a module under the SW Updates tab although an SSM or TSB is published for a software update. Read More »

    BACK OVER PREVENTION: CAMERA SYSTEM

    • TSB #TSB 20-2301

      Date Announced:
      SEP 09, 2020
      NHTSA ID:
      #10180340

      Some 2019 MKZ, 2019-2020 Mustang/Continental/Fusion/F-150/Transit Connect/ Ranger/Edge/Nautilus and 2020 Escape/Corsair/Aviator/Explorer/Expedition/ Navigator/F-Super Duty vehicles with SYNC 3 may experience various SYNC performance ... Read More »

    EQUIPMENT

    • TSB #SSM 49541

      Date Announced:
      FEB 03, 2021
      NHTSA ID:
      #10187930

      Some 2018-2020 Ford and Lincoln vehicles equipped with TCU and WiFi Hotspot, May display Vehicle Hotspot feature not enabled on this vehicle when attempting to enter the Hotspot menu. Read More »

    • TSB #SSM 49426

      Date Announced:
      JAN 05, 2021
      NHTSA ID:
      #10186563

      Some 2020 Ford and Lincoln vehicles may exhibit the vehicle locator feature display the vehicle location incorrectly when using the Ford Pass/Lincoln Way mobile app. Read More »

    • TSB #TSB 20-2429

      Date Announced:
      DEC 24, 2020
      NHTSA ID:
      #10184781

      Some 2020-2021 Explorer/Police Interceptor Utility vehicles equipped with a 3.3L hybrid engine and built on or before 21-Oct-2020 may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) U0100 stored ... Read More »

    • TSB #SSM 49407

      Date Announced:
      DEC 18, 2020
      NHTSA ID:
      #10184642

      Some 2020 Explorer/Aviator vehicles equipped with a 2.3L/3.0L EcoBoost engine may exhibit an illuminated malfunction indicator lamp (MIL) and/or Engine Coolant Over Temperature warning with diagnostic trouble codes (DTCs) P0116, P0117, ... Read More »

    • TSB #TSB 20-2425

      Date Announced:
      DEC 15, 2020
      NHTSA ID:
      #10184645

      Some 2020-2021 Explorer/Aviator vehicle may exhibit a water leak in the rear liftgate area and/or exhibit water in the spare tire area. To correct the condition, follow the Service Procedure steps to identify the leak path. Read More »

    • TSB #20B46

      Date Announced:
      DEC 10, 2020
      NHTSA ID:
      #10184648

      In all of the affected vehicles, an incorrect left-hand rear door panel with the wrong color door handle switch bezel was installed. Read More »

    • TSB #SSM 49378

      Date Announced:
      DEC 04, 2020
      NHTSA ID:
      #10184627

      Some 2020 Explorer Base vehicles equipped with blind spot information system (BLIS) and class III trailer tow package 52T may exhibit an illuminated BLIS indicator and/or inability to turn the BLIS system off. Read More »

    • TSB #SSM 49270

      Date Announced:
      OCT 16, 2020
      NHTSA ID:
      #10181911

      Some 2020 Aviator/Police Interceptor Utility vehicles built on 26-May-2020 and through 28-May-2020 may have been built with windshield washer fluid contaminated with brake fluid. Read More »

    • TSB #SSM 49245

      Date Announced:
      OCT 08, 2020
      NHTSA ID:
      #10181870

      Some 2020 Explorer/Aviator vehicles built on or before 30-Sep-2020 may experience an intermittent or constant blank/black screen on the center infotainment display due the low voltage differential signaling (LVDS) cable at the SYNC ... Read More »

    • TSB #TSB 20-2345

      Date Announced:
      OCT 02, 2020
      NHTSA ID:
      #10181918

      Some 2020 Explorer/Aviator/Police Interceptor Utility vehicles equipped with a hybrid powertrain may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble codes (DTCs) P0C48, P0C49, P2B29, P0CFF, P0E1F, P0C4B, ... Read More »

    • TSB #SSM 49201

      Date Announced:
      SEP 23, 2020
      NHTSA ID:
      #10180415

      Some 2020 Explorer/Aviator/Police Interceptor vehicles built on or before 19-Aug-2019 may exhibit an A/C system that is inoperative or does not cool properly. This may be due to a low refrigerant charge and/or system leak. Read More »

    • TSB #SSM 49163

      Date Announced:
      SEP 04, 2020
      NHTSA ID:
      #10180367

      Some 2020 Escape and Explorer hybrid vehicles may experience discharge of the high voltage battery (HVB) with DTCs P0DE6 and P0A7D. Read More »

    • TSB #TSB 20-2259

      Date Announced:
      AUG 12, 2020
      NHTSA ID:
      #10179121

      Some 2019 MKZ, 2019-2020 Mustang/Continental/Fusion/F-150/Transit Connect/ Ranger/Edge/Nautilus and 2020 Escape/Corsair/Aviator/Explorer/Expedition/ Navigator/F-Super Duty vehicles with SYNC 3 may experience various SYNC performance ... Read More »

    • TSB #SSM 49085

      Date Announced:
      AUG 12, 2020
      NHTSA ID:
      #10179344

      Some 2020 Ford and Lincoln vehicles equipped with a TCU may exhibit incomplete user authorization, no authorization pop-up on the SYNC infotainment system, vehicle connectivity concerns, vehicle location disabled message and/or various ... Read More »

    • TSB #SSM 49066

      Date Announced:
      AUG 11, 2020
      NHTSA ID:
      #10179330

      Some 2020 Ford and Lincoln vehicles equipped with SYNC 3 may not be able to properly disable remote start through the SYNC interface. This may be due to the current level SYNC software installed. Read More »

    • TSB #SSM 49058

      Date Announced:
      AUG 10, 2020
      NHTSA ID:
      #10179317

      Some 2020 Explorer vehicles built on or before 01-Dec-2019 may exhibit heating, ventilation and air conditioning (HVAC) airflow or temperature not operating as commanded. Read More »

    • TSB #SSM 49032

      Date Announced:
      JUL 29, 2020
      NHTSA ID:
      #10177876

      Some 2020 Corsair/Explorer/Super Duty vehicles built on or before 27-May-2020 and not equipped with a 360-camera system may exhibit various rear parking aid camera concerns such as poor image quality, flickering and/or completely ... Read More »

    • TSB #SSM 48917

      Date Announced:
      JUN 22, 2020
      NHTSA ID:
      #10177032

      Some 2020 Explorer/Aviator vehicles may experience an intermittent or constant blank/black screen on the center infotainment display due the low voltage differential signaling (LVDS) cable at the SYNC accessory protocol interface module ... Read More »

    • TSB #SSM 48910

      Date Announced:
      JUN 18, 2020
      NHTSA ID:
      #10177040

      Some 2020 Police Interceptor Utility vehicles that had dark car mode enabled or disabled with FDRS on or before 21-May-2020 may have inadvertently had the remote keyless entry (RKE) transmitters disabled. Read More »

    • TSB #SSM 48908

      Date Announced:
      JUN 17, 2020
      NHTSA ID:
      #10177042

      Some 2016-2020 Ford and Lincoln vehicles equipped with a SYNC 3 Touchscreen may experience the volume control unresponsive from the Front Control Interface Module (FCIM) and steering volume controls when using Apple Car Play. Read More »

    • TSB #SSM 48364

      Date Announced:
      NOV 28, 2019
      NHTSA ID:
      #10168817

      Some 2018-2019 Expedition/Navigator, 2019 Edge/Nautilus, 2020 Explorer/Aviator vehicles equipped with a family entertainment system may experience an issue where the audio not synchronized with the video display when using the vehicle ... Read More »

    EQUIPMENT:ELECTRICAL:NAVIGATIONAL SYSTEM(GLOBAL POSITIONING SYSTEM)

    • TSB #SSM 48864

      Date Announced:
      JUN 02, 2020
      NHTSA ID:
      #10176933

      Some 2020 Ford and Lincoln vehicles equipped with SYNC 3 may exhibit the infotainment system stating in Michigan when trying to select a point of interest using the push to talk feature on the navigation system. Read More »

    EQUIPMENT:OTHER:OWNERS/SERVICE/OTHER MANUAL

    • TSB #SSM 49284

      Date Announced:
      OCT 26, 2020
      NHTSA ID:
      #10181913

      Some 2018-2020 Ford and Lincoln vehicles equipped with TCU and WiFi Hotspot, May display Vehicle Hotspot feature not enabled on this vehicle when attempting to enter the Hotspot menu. Read More »

    • TSB #SSM 49283

      Date Announced:
      OCT 26, 2020
      NHTSA ID:
      #10181912

      Some 2017-2020 Ford and Lincoln vehicles equipped with a telematics control unit (TCU) may exhibit incomplete user authorization, inoperative remote features and/or a message stating the system cannot access the Lincoln/FordPass Connect ... Read More »

    EQUIPMENT ADAPTIVE/MOBILITY

    • TSB #TSB 20-2429

      Date Announced:
      DEC 24, 2020
      NHTSA ID:
      #10184781

      Some 2020-2021 Explorer/Police Interceptor Utility vehicles equipped with a 3.3L hybrid engine and built on or before 21-Oct-2020 may exhibit an illuminated malfunction indicator lamp (MIL) with diagnostic trouble code (DTC) U0100 stored ... Read More »

    • TSB #SSM 49245

      Date Announced:
      OCT 08, 2020
      NHTSA ID:
      #10181870

      Some 2020 Explorer/Aviator vehicles built on or before 30-Sep-2020 may experience an intermittent or constant blank/black screen on the center infotainment display due the low voltage differential signaling (LVDS) cable at the SYNC ... Read More »

    • TSB #SSM 48900

      Date Announced:
      JUN 16, 2020
      NHTSA ID:
      #10176948

      Some 2020 Explorer vehicles equipped with a leather wrapped steering wheel may exhibit the leather covering becoming untucked or separating from the steering wheel. The leather may be able to be re-adhered to the steering wheel. Read More »

    • TSB #SSM 48790

      Date Announced:
      MAY 01, 2020
      NHTSA ID:
      #10176007

      Some 2020 Explorer/Aviator/Police Interceptor Utility vehicles equipped with a 10R80 MHT automatic transmission and with less than 100 miles may exhibit a transmission fluid leak that appears to be coming from between the hybrid drive ... Read More »

    EQUIPMENT ADAPTIVE/MOBILITY:VEHICLE CONTROLS:BRAKING

    • TSB #SSM 49437

      Date Announced:
      JAN 12, 2021
      NHTSA ID:
      #10186401

      Some 2020-2021 Explorer/Aviator vehicles built on or before 07-Dec-2020 may falsely store diagnostic trouble codes (DTCs) U0415 and/or U3000:42 in the image processing module B (IPMB). Read More »

    EQUIPMENT:APPLIANCE:AIR CONDITIONER

    • TSB #SSM 49377

      Date Announced:
      DEC 04, 2020
      NHTSA ID:
      #10184626

      Some 2020-2021 Explorer/Aviator vehicles equipped with a 3.0L EcoBoost engine and built on or before 01-Dec-2020 may exhibit inoperative air conditioning, an illuminated malfunction indicator lamp, and/or an illuminated powertrain ... Read More »

    • TSB #SSM 48135

      Date Announced:
      AUG 14, 2019
      NHTSA ID:
      #10164596

      Some 2013-2020 vehicles equipped with an EVDC air conditioning (A/C) compressor may exhibit poor A/C performance/improper climate function. Read More »