10.0

really awful
Crashes / Fires:
0 / 0
Injuries / Deaths:
0 / 0
Average Mileage:
0 miles

About These NHTSA Complaints:

The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.

Get notified about new defects, investigations, recalls & lawsuits for the 2021 Ford Explorer:

Unsubscribe any time. We don't sell/share your email.

Get free help with your lemon!
close ad
problem #3

Jun 242023

Explorer

  • miles
Numerous times over the recent 2 months, I have experienced different issues with my 2021 Ford Explorer. The vehicle was purchased used in 2022 with less than 10,000 miles on it. It currently has 36k miles. When the vehicle is stopped but in drive and then accelerated to merge into traffic, the vehicle stalls and will not engage. The accelerator has to be pressed repeatedly to get the vehicle to begin moving again. This can take anywhere from 2-3 presses and 10-20 seconds. This creates a hazard for moving traffic and a safety issue. This occurs repeatedly with no warning beforehand. The vehicle has no lights to reflect an issue. Additionally, while the vehicle has been parked and shut-off, the electronics will turn on. On two separate occasions, the lights have turned on on their own and the radio has done the same; there was nobody in the car either. Over the past weekend, while driving down the road, no rain or water on windshield, and the wipes started. The vehicle persistently has a blue screen during backup. There is a concern for the electronics as a whole with all of the issues occurring. When accelerating on the highway/interstate, often times, an odd smell can be sensed, as if the EcoBoost is not functioning appropriately. The recall for rear axle bolt was repaired by Ford in Yukon, OK, and was informed that is the only recall currently with a repair available. The vehicle is available for inspection, as necessary.

- Oklahoma City, OK, USA

problem #2

Nov 012022

Explorer

  • miles
Backup camera -€œblue screens-€ during critical times it is required. Software updates were updated but no resolution until Ford replaced the backup camera.

- Jacksonville, FL, USA

problem #1

Sep 082022

Explorer

  • miles
Two issues. 1. After the software update that was supposed to fix the rear camera blue screen issue, it randomly shows a blue screen instead of the camera image when reversing. The issue doesn't correct until the vehicle is turned completely off and restarted. 2. The rear hatch randomly closes when getting items out or putting items in the cargo area. It cracks you on the head and DOES NOT STOP. If you can't get out from under it in time you fall to the ground. More than once it has made me see stars it struck my head so hard. Also sometimes when walking away from the vehicle the hatch will open on its own with no one near it. The dealer tried once to reproduce the issue but didn't happen while they had it.

- Mechanicsville, MD, USA