10.0

really awful
Crashes / Fires:
1 / 2
Injuries / Deaths:
1 / 0
Average Mileage:
10,042 miles

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« Read the previous 20 complaints

problem #4

Jun 082022

Explorer

  • miles
Gear(transmission), when put in reverse the car goes forward instead of reverse, and Jerks in reverse after 7-15 sec. And it also jerks while accelerating.

- Brooklyn, NY, USA

problem #3

Jan 102022

Explorer

  • miles
While driving vehicle, reduced engine power occurred resulting in the vehicle being unable to safely maintain highway speeds. Once safely on side of roadway, vehicle lost all engine power and would start. Vehicle had 11,049 miles on it and had been properly maintained. Attempts to start vehicle were unsuccessfully and engine sounded like internal components had failed (like a bag of rocks inside the engine). Vehicle was towed to Ford dealer in East Peoria, Illinois for examination and repairs. Excessive metal shavings were found in the oil filter and it was discovered internal engine components had failed, causing catastrophic engine failure. Engine block was replaced. Dealer was provided all previous maintenance records to show that the vehicle was properly maintained.

- Springfield, IL, USA

problem #2

Feb 232022

Explorer

  • miles
Got it in the car and pushed the push start button. The cars engine turned over only half way and started to restart and turn over multiple times even though the motor was running halfway. This went on for 15 minutes until i opened up the hood and looked down and after a couple minutes the engine seized and turned off and started smoking, shortly after started on fire from the bottom of the engine. The fire went on for 10 minutes until we turned it off.

- Upland, CA, USA

problem #1

Jan 122022

Explorer

  • miles
A police officer complained of a strong odor of exhaust coming through the hvac vents. Officer complained of a light dizziness feeling. Suv was grounded from service. Complaint was verified. Upon opening of the hood a odor of exhaust gas was smelled on the right side of the motor. No visible leaks could be heard or seen. Suv was driven to our local Ford dealer for repair.

- Allentown, PA, USA