The contact owns a 2021 Ford Explorer. The contact stated that while driving at various speeds, the rear end of the vehicle became very unstable, and the vehicle fishtailed. The vehicle was taken to the local dealer who performed a rear wheel alignment, but the failure persisted. The manufacturer was notified of the failure and informed the contact that the VIN was not included in the NHTSA Campaign Number: 21V870000 (Suspension). The contact stated that the vehicle had experienced the failure listed in the recall. The failure mileage was 12,000.

- Westminster, SC, USA

Vehicle developed a clicking noise when accelerating/decelerating. Noise also present when switching between drive/reverse. Ford dealer found that driveline was flexing. Closer inspection revealed that the bushing for the single bolt rear subframe mounting to rear differential was broken. Had this not been caught, the bolt would have broken releasing the rear driveline from the structure of the vehicle. The 2020 Ford Explorer ST had two bolts that connected the rear diff to the rear subframe. In 2021-2022 Ford changed this to a one bolt design. This triggered the current recall for the 2021-2022 in which the 'fix' was to apply the emergency brake if the bolt broke. On the 2023 Ford Explorer ST model, Ford has returned to the two bolt design used in 2020. Photos uploaded.

- Keene, VA, USA

Ford has started a recall for vehicles with a single bolt in the rear differential mount. This is in reference to the roll away issue as their calling it. Some people have recieved notice for this and others have not. My production date is listed as 8/21. Which I believe is in part of the recall. Even if not this vehicle has only one bolt in the unit and not 2. Which is part of the recall issue.

- Huntsville , AL, USA

The wheel wells of the vehicle collect large amounts of snow and ice. This build up constricts the wheels of the vehicle contacting the tires restricting rotation and steering. This is an extremely dangerous potentially deadly situation. We have contacted Ford Motor Company and the dealership. No remedy to this situation has been offered. Please investigate and any assistance is appreciated. I believe this is a wide spread problem Ford is unwilling to deal with. This condition occurs in cold weather and snowy icy conditions. The build up hazard happens even driving short highway distances.

- Darby, MT, USA