10.0
really awful- Crashes / Fires:
- 1 / 0
- Injuries / Deaths:
- 0 / 0
- Average Mileage:
- 2,167 miles
About These NHTSA Complaints:
The NHTSA is the US gov't agency tasked with vehicle safety. Complaints can be spread across multiple & redundant categories, & are not organized by problem. See the Back button — blue bar at the very top of the page — to explore more.
When using my Cruise Control the speed jumps up to 75-85 mph without my input. For example, when I set the cruise control to 55 it suddenly jumps up to 75 or 85 mph on its own. This happens when the speed signs on the road change. This past week I used my cruise control for a long trip. I was on a highway that changed the posted speed from 55 to 65 mph. The cruise control suddenly went from the posted speed of 55 mph to 85 mph. This is very concerning! It has happened several times and I can no longer use the cruise controller. I have approximately 5,000 miles on my vehicle.
- Brighton, MA, USA
The contact owns a 2022 Ford Explorer. The contact stated that while the vehicle was stationary and idling in a pharmacy drive-thru line with the auto hold parking feature activated, the vehicle suddenly experienced unintended acceleration and drove forward driving over a median divider and crashing into a parked vehicle. The contact indicated that the auto-hold parking feature was activated but malfunctioned. During the crash, no air bags were deployed and no injuries were reported. A police report was taken at the scene and the vehicle was towed away. The cause of the failure was not yet determined. The manufacturer and local dealer were notified of the failure. The failure mileage was 6,500.
- Virginia Beach, VA, USA
- West Des Moines, IA, USA