Front suspension makes rattling noise when driving under 20 mi/hr on bumpy roads. Especially noticed in cold temperatures. Dealership replaced sway bar link that has not fixed the Problem. Also power training light flashed multiple times

- Fairbanks, AK, USA

At my 10,000 mile service, on June 08, 2023, I was told that the rear shocks were leaking. I was also told by the Ford dealership that they needed to be replaced but were on back order due to the large number of shocks that have failed on this model vehicle. It is now September 12, 2023 and the shocks are still on back order and I now have 14,500 mi on the vehicle. Over 3 months and additional 4,500 miles on defective shocks that are still on back order seems like a safety issue to me.

- Goodyear, AZ, USA

Rear tires when striking a pot hole create a loud noise in the rear of the vehicle on the side the tire strikes the pothole. Ford took me on a test drive on a brand new explorer hybrid with 26 miles on it and related it makes the same noise and at this time there is no fix in place.

- Chicago , IL, USA

I have not had an incident but i was told by a Ford dealership that a recall would be applicable to my 2022 Ford Explorer ST-Line, 2.3L engine. The dealer stated that the rear suspension cross member only has one bolt. Ford put out notification to all dealers several months ago that that one bolt may fracture possibly causing the vehicle to not stay stopped while in Park. A fix was to have been provided to dealers in June. I have not received any recall notification as of this date, 31 Aug. Please research this to see if my vehicle is indeed affected by this issue. Thank you.

- Williamsburg, VA, USA

This is my second submission. I will continue to submit to attempt to have NHTSA find out why FORD will only offer a software tweak to fix a very dangerous physical issue with all 20-22 Ford Explorers. Ford provided Advance Notice 22S27 to dealers dated 4/19/22 advising them to STOP delivery of any in stock Explorer due to a possible bolt fracture on the rear subframe which if cracked will disable the vehicle. Their "fix" is a software update that will reduce power to avoid acceleration which will put stress on the bolt. Ford decided to remove the second bolt from all the Explorers which subsequently will put stress on the one bolt they left intact. Ford needs to recall and put that bolt back on the subframe as the vehicle was originally designed to have. Please, please address this issue with Ford to make them fix the physical issue!

- Williamsburg, VA, USA

Ford released a bulletin - 22S27- to all dealers to immediately stop demo/delivery for all new Explorers in stock as of 4/19/22. At issue is a possibility of a fractured bolt that causes the differential to separate and cause "severe vibration" rendering the vehicle disabled. No fix was mentioned other than a software update possibly by the end of June 22 (2d qtr). This is serious if dealers are told to stop delivery! I just got mine in the beginning of April. Ford needs to step up and address this to ALL owners and not just dealers. It appears that Ford is waiting for failure of the parts before allowing any repairs. So far, only software is mentioned which supposedly throttles the engine to avoid putting stress on the rear end. This of course does NOT address the physical issue with a fractured bolt. Apparently, Ford redesigned the differential to use only one bolt vs two they had used earlier. Please pursue this as soon as possible with Ford to make them put out an emergency recall to resolve this very serious defect in manufacturing. Normally, recalls are for something that can be addressed eventually based on reported issues. However, there have not been that many incidents. For Ford to issue this notice to dealers indicates the seriousness or expected seriousnes. Thank you for your attention!

- Williamsburg, VA, USA